SIMATIC IPC1047E
Operating Instructions, 03/2021, A5E50259546-AA
115
Technical support
A
A.1
Service and support
Technical support for the products covered in the manual is available in the Internet at:
•
Technical support (
https://support.industry.siemens.com/cs/ww/en/
•
Support Request (
https://support.industry.siemens.com/cs/ww/en/ps
•
After Sales Information System SIMATIC IPC/PG
https://support.industry.siemens.com/cs/ww/en/view/109782922
•
Service (
https://support.industry.siemens.com/cs/ww/en/sc
•
Contact persons and office locations
https://www.automation.siemens.com/aspa_app?lang=en
•
Training (
https://new.siemens.com/global/en/products/services/digital-enterprise-
services/training-services.html
When contacting your local contact person or Technical Support, please have the following
information at hand:
•
Article number of the device (MLFB)
•
BIOS version for industrial PC or image version of the device
•
Other installed hardware
•
Other installed software
Additional information on SIMATIC products is available in the Internet at:
•
Industry Mall
https://mall.industry.siemens.com/goos/WelcomePage.aspx?regionUrl=/US&language=en
•
Documentation Collection (
https://support.industry.siemens.com/cs/ww/en/
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
•
After Sales Information System SIMATIC IPC/PG
https://support.industry.siemens.com/cs/ww/en/view/109782922