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Fault finding
Resolving minor problems
yourself
Experience has shown that you can
resolve most problems that arise during
normal daily usage yourself, without
having to call out a service engineer. Not
only does this save costs, but it also
means that the appliance is available for
use again that much sooner. The following
list of common occurrences and their
remedies should help you identify the
causes of most problems.
Problems ...
... when the appliance is
switched on
Appliance does not start up
Fault with fuse in mains electricity
supply.
Plug not inserted in wall socket.
Appliance door not closed
properly.
Water tap not turned on.
Blocked strainer in water intake
hose.
The strainer is situated in the
Aquastop or supply-hose
connection.
Caution
Do not forget that repairs
should only be carried out by a
qualified specialist. Improper
repairs can lead to
considerable equipment
damage as well as danger to
the user.
... with the appliance itself
Lower spray arm rotates with
difficulty
Spray arm is blocked by small
items or food remains.
Lid in detergent compartment
cannot be closed
Detergent compartment has been
overfilled.
Mechanism is clogged with
remnants of detergent.
Indicator lamps do not extinguish
after washing has finished.
Indicator lamps do not extinguish
after washing has finished
Main switch is still set to ON.
Remnants of detergent stuck inside
dispenser
Compartment was damp when it
was filled up with detergent.
Compartment must be dry before
detergent is added.
Water remains inside appliance
after programme has ended
Blockage or kink in drainage hose.
Pump is jammed.
Filters are blocked.
The programme is still running.
Wait for the programme to end
(numerical display will indicate 0).
Perform “Reset” function.
