Siemens Rapidlab 1200, Operator'S Manual, Page: 347 / 448

Rapidlab 1200 Operator’s Guide: Service, Ordering, and Warranty B-3
02087462 Rev. V
Replacement of Parts
In performing service, Siemens or its authorized distributors provide appropriate
parts to repair the instrument, or arrange for the exchange of the instrument or
affected parts, at no charge with the exception of certain parts or subassemblies
that are considered Customer Maintenance Items. Customer Maintenance Items
include, but are not limited to, the following items: lamps, electrodes or sensors
(which are covered by a separate warranty), reagents, calibrators, controls, paper,
and pens. Consult the appropriate system operator’s manuals for a complete list of
Customer Maintenance Items for any specific model of instrument.
Design Changes and Retrofitting of Instruments
Siemens reserves the right to change the design or construction of specific models
of instruments at any time without incurring any obligation to make such changes
available to individual customers or instruments. If Siemens notifies customers of
a change that improves the performance or reliability of their instrument, and
requests to retrofit that instrument, the customer must agree to allow Siemens or
an authorized distributor, at Siemens’s expense, to retrofit components or make
design changes, which does not adversely affect the instrument’s performance
characteristics.
Key Operator Designation
Each customer designates a key operator who is available to Siemens
representatives to describe instrument malfunctions by telephone and/or to
perform simple adjustments and corrections as requested. If a key operator is not
designated or is unavailable when the customer requests service, the delivery of
service may be delayed.
OSHA Requirements (US only)
When service is required at a customer location, the customer must provide the
Siemens representative with adequate facilities that comply with the regulations
of the Secretary of Labor under the Occupational Safety and Health Act (OSHA)
of 1970, as amended.