Siemens optiPoint410economy Operating Instructions Manual Download

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Making Calls – Basic Functions

Step by Step

Deactivating station variable forwarding in the idle
menu

You can also deactivate the following station variable
forwarding types in the idle menu:
•

Station variable forwarding

•

Forwarding for internal and for external

Select and confirm while the phone is idle. Forwarding
is deactivated and the forwarding destination is deleted.

Using the callback function

If the telephone that you have called is busy or there is
no answer, you can request a callback. This also applies
to external calls via ISDN switching centers. This saves
you having to dial the number repeatedly. You are then
called back
•

as soon as the other party terminates his or her call

•

as soon as the other party makes and completes a
call

•

as soon as the other party checks his or her mailbox
and responds to your callback request

page 43.

Storing a callback request

Precondition:

The internal called party is busy or there

is no answer.

Confirm.

Select and confirm (if the other party has

programmed

call forwarding

, you will be called back from the call

forwarding destination).

UK: Call forwarding off?

US: Deact call forwarding?

If your telephone belongs to an ONS group (One
Number Service

page 117),please note the fol-

lowing features:

Callback On Busy is indicated only on the busy
telephone, not in the whole ONS group.
Callback On No Reply is entered in the mailbox

page 43 for all internal system telephones in

an ONS group.

Callback?

Summary of Contents for optiPoint410economy

Page 1: ...HiPath 4000 optiPoint 410 economy optiPoint 410 economy plus optiPoint 410 standard Operating Instructions ...

Page 2: ...rovided in this document contains merely general descriptions or charac teristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract The telephone must not come into contact with abrasiv...

Page 3: ...authorities The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and elec tronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you pur...

Page 4: ...ey Function 13 Optional main menu 14 How to make best use of your telephone 14 Safety Precautions for IP Telephony 14 Making Calls Basic Functions 15 Answering calls 15 Answering a call with the handset 15 Answering a call via the speaker key speakerphone 15 Switching to speakerphone 16 Switching to the handset 16 Open listening 16 Making Calls 16 Dialing with the handset off hook 16 Dialing with ...

Page 5: ... prompts displays 35 Making Calls Convenience Functions 36 Answering Calls 36 Group call and pickup 36 Picking up a specific call 36 Taking a call in a hunt group 37 Incoming call on loudspeaker speaker call 2 way 37 Answering a call on the headset 38 Dialing Making Calls 39 Using a call list missed calls 39 Missed calls key 41 Speed dial 42 Using the mailbox 43 Direct call to a colleague via loud...

Page 6: ... 69 Forwarding calls for a different terminal 69 Storing a destination for another telephone activating call forwarding 69 Storing a destination for fax PC or busy activating call forwarding 70 Checking deactivating call forwarding for another telephone 71 Checking deactivating call forwarding for fax PC or busy 72 Changing call forwarding for another terminal 72 Saving Functions and Appointments ...

Page 7: ...ating ringer 91 Dialing with line keys 92 Redialing on a particular line saved numbers 93 Redialing on a particular line last number dialed 94 Storing a number for Redialing on a particular line 95 Storing a selected number or the number of a caller 95 Line mailbox 95 Checking the mailbox 96 Answering a callback request 96 Next entry 96 Deleting mailbox entries 96 To terminate viewing of mailbox e...

Page 8: ...to the executive secretary 107 Taking a call for the executive in the secretary s office 108 Taking a call for the executive during a call in progress 108 Extending a call to the executive 109 Forwarding calls directly to the executive 109 Taking a call on the executive s telephone 110 Taking calls for other executive secretary teams 110 Using second telephone for executive 110 Activating deactiva...

Page 9: ...Key Fields not used in US 118 Attaching a Station Number Label not valid for US 119 Documentation 119 Advice for users 120 Care of the telephone 120 Troubleshooting 120 Dealing with error messages on the display 121 Who to contact if a problem occurs 122 Index 123 Maximum Service Menu functions available 125 ...

Page 10: ...ic Usage Instructions The optiPoint 410 economy economy plus standard control panel Permanently assigned function keys for basic enhanced multiline and team functions example Variant program service Redial Mailbox Speaker Call pickup ...

Page 11: ... flashing The selection option is shown on the display Confirm with key Look for the selection option Press keys until the selection option appears on the display Then confirm with key Display Line 1 contains instructions or acknowledgment mes sages depending on the particular situation Line 2 contains selection options for functions which you can confirm by means of If the character is visible on...

Page 12: ...fered a number of selection options Example sup pressing the number display at the called party page 80 Press the key lf Use the service code to switch to the Display Suppres sion function The service codes are listed in the quick reference operating instructions appendix or Press the key Make your selection with and confirm it with Select again with and confirm with using a function key You can a...

Page 13: ... for example for use by nonteam members or by brokers who are in contact with clients on several lines simultaneously Additional executive secretary functions not used in US page 107 These are configured by the service personnel You can use the executive secretary functions in addition to the basic and enhanced convenience functions A telephone with an executive secretary not used in US con figura...

Page 14: ... outside business associates to whom you make frequent calls You can save a great deal of time and effort by storing these numbers on keys Storing a speed dialing number on a key page 29 All too often the number you have dialed is busy But afterwards you are extremely busy and completely forget to try calling it again Our advice make a habit of using the Callback function page 27 Safety Precaution...

Page 15: ...up You are in speakerphone mode u or v Increase or decrease the volume Keep pressing the keys until the desired volume level is set Ending the call Press the key The lamp goes out Notes for speakerphone mode Tell the called party that you are using speaker phone The speakerphone conversing equipment works best at low volume settings The ideal distance between yourself and the tele phone for speake...

Page 16: ... allow other persons in the room to listen in on the call Always inform the other party that you are switching to the speaker Precondition You are making a call with the handset To activate Press the key The lamp lights up To deactivate Press the key The lamp goes out Making Calls Dialing with the handset off hook n Lift the handset p Internal Enter the number External Enter the access code and th...

Page 17: ... speakerphone only available with optiPoint 410 standard The called party is busy or does not answer Press the key The lamp goes out Ending the call t Replace the handset Saved number redial If your telephone is configured for this type of redialing you can save a number and then dial it later page 31 You can redial the number at the push of a button Press the key The other party answers n Lift th...

Page 18: ... call consultation During a call in progress you can set up a second call for example to obtain information The first party is placed on hold Confirm p Make your call to the second party Release the second call return to the first call Confirm Alternating between two calls toggling Precondition You have either made a second call see above or taken a waiting call page 45 during a call in progress T...

Page 19: ...third party Extending the call with prior announcement Confirm p Call the other party and inform him or her that the wait ing user wishes to be put through t Replace the handset The two users are connected to each other Extending the call without prior announcement Select and confirm p Enter the number of the desired party t Replace the handset Conference Consultation Start transfer If a connectio...

Page 20: ...al calls only forwarding for external calls only forwarding for both internal and external calls Forwarding for busy int ext Forwarding after no answer int ext Forwarding for busy and ring no answer Call forwarding is activated when a forwarding destina tion is programmed When the station variable forward ing function is switched off the forwarding destination is automatically deleted If your tele...

Page 21: ...ding key Forwarding type Display message Station fixed forwarding Station variable forward ing Forwarding to e g 222 Eric Brown own number Forwarding for internal external calls only Forwarding for internal exter nal On Forwarding for busy Forwarding on busy On Forwarding after time Forwarding on timeout On Forwarding for busy and ring no answer Forwarding on busy or time out On Station fixed forw...

Page 22: ...estination previously saved will be overwritten Confirm when the complete number has been entered Activating deactivating station fixed forwarding You can only activate station fixed forwarding if a desti nation number has been programmed Press the key The lamp lights up Confirm Confirm Display shows Station variable forwarding Confirm Display shows Station fixed forwarding If for warding has been...

Page 23: ... key The lamp lights up Deactivating Press the key The lamp goes out Deleting the destination for station fixed forwarding You can delete the destination for fixed forwarding Press the key The lamp lights up Confirm Confirm Display shows Station variable forwarding Confirm Display shows Station fixed forwarding and the forwarding destination Display fixed forwarding target Select and confirm The f...

Page 24: ...ing You now program and thus activate forwarding after timeout Sta tion variable forwarding is automatically deactivated and its forwarding destination is deleted Selection of a station variable forwarding type Select the items Destinations and Forwarding in the Service Menu Press the key The lamp lights up Confirm Confirm Station variable forwarding will be offered first Output on first line disp...

Page 25: ...in ternal p Enter the number of the forwarding destination Any destination previously saved will be overwritten Confirm when the complete number has been entered To select a different forwarding type proceed as de scribed on page 24 If station variable forwarding was previously pro grammed and activated it is deactivated and the for warding destination is deleted for exception see page 24 Station ...

Page 26: ...ows Forwarding for internal Open a forwarding type for example Forwarding for in ternal Select and confirm Station variable forwarding is deac tivated and the forwarding destination is deleted Output on first line for example for Forwarding for in ternal To select another station variable forwarding type pro ceed as described on page 24 Checking forwarding To check up on the status of the forwardi...

Page 27: ...hen called back as soon as the other party terminates his or her call as soon as the other party makes and completes a call as soon as the other party checks his or her mailbox and responds to your callback request page 43 Storing a callback request Precondition The internal called party is busy or there is no answer Confirm or Select and confirm if the other party has programmed call forwarding y...

Page 28: ...oint 410 standard Rejecting a callback request The telephone rings The Cancel Callback message in forms you that this is a callback Confirm or Let the telephone ring four times do not answer the call Checking cancelling saved callback requests Precondition You have saved callback requests Select and confirm The oldest entry is displayed first Select and confirm to view further entries Canceling an...

Page 29: ...many use examples for using the linking of code and PIN numbers with call numbers or codes and destination call numbers For instance Direct talk with destination Call transfer with destination Change night switching variants Program the PIN and telephone number on a key of a different telephone for the sake of identification Lock the telephone with simultaneous call transfer to a destination telep...

Page 30: ...lephone locking code e g 20 qhk Activate call transfer code e g 47 p enter destination call number or just delete the existing number Select and confirm The number is deleted Store entry Select and confirm Your entries are saved or if you have mistyped the entry Select confirm and enter the sequence again Enter Pause Enter Consult If you press this key when a call is in progress a call back operat...

Page 31: ... key The lamp goes out or t Replace the handset Storing any number Precondition Your telephone is in the idle state or you are conducting a call and the other party informs you of a number that you would like to save Press the key Press the key Confirm p Enter the number Confirm Return You can dial the saved telephone number or se quences by pressing a single key page 32 The maximum number of char...

Page 32: ...ou have saved a number on a repertory dialing key page 31 Press the key with the saved number If the number is on the second level press the shift key beforehand The other party answers n Lift the handset or With the handset on hook speakerphone only avail able with optiPoint 410 standard ...

Page 33: ...e Select and confirm u or v Changing the pitch keep pressing the keys until the de sired pitch has been reached Save Setting the volume of the alerting tone You hear the alerting tone for example when you re ceive a second call during a call in progress or when a call has not been taken by any member of your pickup group u or v Press one of the keys when the telephone is idle Select and confirm u ...

Page 34: ...stics Keep pressing the keys until the required setting is displayed Save Adjusting the angle of the display By swivelling the display unit you can adjust it so that you can read the displays clearly from your normal sit ting position Adjusting the display contrast The display has four contrast levels that you can set ac cording to your light conditions u or v Press one of the keys while the phone...

Page 35: ...he language option that has been configured There are two possibilities Static language option The language remains programmed until you select a different language Temporary language option The language remains programmed until the end of the next call after which the system reverts to the default language Selecting a language Press the key The language selected appears on the display for five se...

Page 36: ...ll or Press the call pickup key only You are in the speakerphone mode only available with optiPoint 410 standard In the course of a call Press the call pickup key The first party waits while you are connected to the waiting party page 97 Ending the waiting call back to the first Press the key Picking up a specific call You hear another telephone ring and you know its sta tion number or a colleague...

Page 37: ...ure access code ask the service personnel n Lift the handset After the code has been entered the station number of the telephone that has been called is displayed Taking a call in a hunt group Calls are distributed to any idle member of a hunt group Your telephone rings n Lift the handset Incoming call on loudspeaker speaker call 2 way A colleague addresses you directly over the speaker The speake...

Page 38: ...headset Precondition The headset is connected The headset key has been configured The lamp flashes when a call is received Press the key to answer the call Ending the call Press the key The lamp goes out This function is not available with optiPoint 410 economy Headset Headset ...

Page 39: ...e display begins with the most recent unanswered entry in the log If several calls are received from the same user a new en try is not made for each call instead the time stamp is updated for this caller There are no new calls in the list Press Confirm Select and confirm or There are new calls in the list Press Confirm or Select and confirm or Select and confirm If your telephone belongs to an ONS...

Page 40: ...is party called is displayed Displaying further calls from the list Select and confirm Ending call log viewing Press the key The lamp goes out Dialing a number from the call log Precondition You view the call log the desired call is displayed Select and confirm The user is called Deleting an entry from the call log Precondition You view the call log the desired call is displayed Select and confirm...

Page 41: ...ll back request In the case of several calls from the same caller the number of calls is indicated Return the call The name of the caller is shown Select and confirm The number is dialed or Show more calls in the list Select and confirm or Delete entry from the list The name of the caller is shown Select and confirm Terminate viewing Press key to return to the idle menu or Select and confirm You a...

Page 42: ...il able with optiPoint 410 standard Dialing with system speed dialing numbers You will be supplied with a copy of the system central speed dialing directory by your service personnel or you will find it in the inhouse telephone directory or on your PC After selecting a speed dialing number which is the saved system prefix of another telecommunications system you can immediately suffix dial the sta...

Page 43: ...he other messages Meaning of the display Call callback request for example from Mr Jones Answering a callback request The callback request is displayed Select and confirm The user is called Deleting mailbox entries The required entry is displayed Select and confirm Terminating mailbox retrieval Press the key The lamp goes out Entries remain in the mailbox until you delete them Mailbox Jones Call J...

Page 44: ...an be found on page 80 Direct call to a colleague via loudspeaker voice calling You can make a direct call to an internal HiPath 4000 user via the loudspeaker in his or her telephone You can use the functions under HiPath 4000 as an inter communication system page 60 Precondition Your telephone has a voice calling key Press the key p Enter the number Wait for voice calling tone n Lift the handset ...

Page 45: ...r Confirm Answering the waiting call Precondition You are on the phone Call waiting is ac tivated and the accept call key is programmed You hear the alerting tone The lamp flashes The caller hears ringing tone as though you were free Press the key You are connected to the second caller The first party is placed on hold program service Feature settings Camp on Activate Deactivate If your telephone ...

Page 46: ... No Accept call or Switch key page 47 is programmed A second call is shown on the display with name tele phone number and signalled through an alerting tone The caller hears the dial tone as if the telephone were idle Select and confirm You are connected to the second caller The first caller waits End conversation with second party and resume con versation with first Press the key or t n Replace t...

Page 47: ...s the flashing key to accept the waiting call The lamp is on Toggling You are connected to two users One user is waiting The switchover lamp is on Press the key to switch over to the other user The first user waits Consultation You call a second user The second user does not an swer Press the key to return to the waiting user or the waiting conference Group call You are connected to a single user ...

Page 48: ... be obtained While you are parking a call group parking During camp on While you are in a conference Time key You can view the current date and time on the display of your telephone even when a call is in progress e g in a conference For this press the key programmed by your service per sonnel as the time key If the date and time display is overwritten by a system message on your display when the ...

Page 49: ... conference The following functions are supported for all conference members except members of an included conference with a system telephone Setting up a conference when calling a user or re ceiving a call or making a consultation call or receiv ing a second call Accepting a waiting call and including the caller in the conference Toggling between the conference and a consulta tion call or waiting...

Page 50: ... a conference from a consultation call You are connected to one user and call a second user Confirm p Call the second user The second user answers you an nounce the conference Select and confirm You will receive the message 1 is your position Setting up a conference from a waiting call You are connected to one user and receive another call An alerting tone is audible The lamp flashes Press the key...

Page 51: ...er to the conference Calling and adding another user You intend to call another user and to add this person to the conference Select and confirm p Call the new user Announce the conference Confirm The user is added to the conference If the new user does not answer Confirm Expanding the conference from a consultation call You wish to make a consultation call during the confer ence Select and confir...

Page 52: ... You are connected to the second caller The other caller waits Select and confirm to add the waiting caller to the con ference or Select and confirm or Select and confirm to release the waiting call and return to the conference Transferring the conference Any member can transfer the conference to a nonmem ber called using the consultation or expand conference functions The new user is not yet a me...

Page 53: ... Select and confirm to end the display or Select and confirm to disconnect this member from the conference If there were only three members the con ference is now ended and the call continues as a two party call Disconnecting the last member added You wish to disconnect the last member added to the conference Select and confirm The last member added is discon nected If there were only three member...

Page 54: ...or switching system by dialing commands in DTMF mode DTMF dual tone multifrequency dialing Press the key The lamp lights up le Enter the service code or Select and confirm Select and confirm You can now enter commands with keys 0 to 9 the star key and the pound key Hold Line This feature is not applicable for UK and other countries using tone dialing default program service More features DTMF suff...

Page 55: ...e call is a conference call Parking a call automatically and taking it at a later date You can automatically park a call to your telephone in a free parking position and take it at your telephone or an other telephone Parking Press key must be installed The first free parking position number is seized and in dicated in the display The call is parked t Replace the handset Taking a parked call Press...

Page 56: ...note a parking position number 0 to 9 The call has been parked t Replace the handset Parking via a repertory key The system code for system parking a parking num ber or only the system code for system parking is pro grammed on a repertory key page 74 Confirm Press programmed repertory key or Press programmed repertory key d m Enter and note a parking position number 0 to 9 The call has been parked...

Page 57: ...ia the repertory key n Lift the handset or use the speakerphone function only available with optiPoint 410 standard Press the repertory key programmed with the system code parking position number and continue call or Press the repertory key programmed with the system code d m Enter the parking position number 0 to 9 you have not ed and continue call Via system parking only for telephones with no d...

Page 58: ...ic parking If all the parking positions are occupied a display mes sage indicating that all the parking positions are occu pied is output as is a continuous tone Confirm and continue the call or t Replace the handset The held call is recalled Manual parking If the parking position you want is occupied a display message and the busy tone are output Confirm and continue the call or t Replace the han...

Page 59: ...r name and or number is indi cated Overriding a colleague s call intrude Precondition The station user whom you have called is busy You need to contact this colleague urgently Select and confirm Both the colleague and the other party hear an alerting tone You can speak immediately Camp on To camp on you must have the appropriate class of service Camp on is not possible if the called party is pro t...

Page 60: ...within a group to a variable destination to a fixed destination Announcement to all members of a line group You can abort voice calling or the announcement by re placing the handset or pressing the line key or by pick ing up the call on hold during consultation For all functions ensure that the voice calling protection for the telephones in question has been de activat page 80 As far as tele phone...

Page 61: ...rnal call number or Press the voice calling key must be installed and p enter the user s internal call number A connection is immediately made to the destination loudspeaker if there is no busy condition the handset is cradled and voice calling protection has not been activated The calling party receives a confirmation tone when the connection has been set up and he or she can com mence talking Th...

Page 62: ...m call speed calling number for team members 0 to 9 or 00 to 99 can also be set up via Voice calling To do this voice calling is initiated from a group telephone Voice calling to a variable destination n Lift the handset or With the handset cradled Handsfree talking only avail able with optiPoint 410 standard p Enter the system code number for voice calling in the group and p the speed calling cod...

Page 63: ...ory key page 74 Press the programmed repertory key A connection is immediately set up to the destination loudspeaker The called party can accept the voice call by lifting the handset If the called party presses the loudspeaker key or the line key if installed the connection is aborted Two way voice calling to a variable destination With two way voice calling within a group the destina tion loudspe...

Page 64: ...ine group Using this function you can make a simultaneous an nouncement to all members 10 to 40 of a line group After you have set up the group call you will receive a confirmation tone which tells you that you can start your announcement n Lift the handset or With the handset cradled Handsfree talking only avail able with optiPoint 410 standard p Enter the system code number for announcements and...

Page 65: ...fixed forwarding you can use features settings to activate and deactivate the forwarding facility If sta tion variable forwarding is activated it can only be deac tivated with the switch Press the key The lamp lights up Select and confirm Select and confirm Confirm or Confirm This deletes any destination number pro grammed for station variable forwarding System call forwarding Forwarding of intern...

Page 66: ...ing fixed call forwarding 41 Clearing and de activating fixed call for warding 51 De activating fixed call forwarding 41 Programming and activating unconditional variable call forwarding 42 Programming and activating variable call for warding for internal calls 44 Programming and activating variable call for warding for external calls 43 Programming and activating variable call for warding on busy...

Page 67: ...r You should hear a con firmation tone call forwarding has then been activated t Replace the handset Activating fixed call forwarding n Lift the handset p Enter a code number say 41 ask the service person nel You should hear a confirmation tone t Replace the handset Deactivate call forwarding n Lift the handset p Enter a code number say 41 ask the service person nel You should hear a confirmation ...

Page 68: ...nter the number of the destination r Enter the terminating character You should hear a con firmation tone call forwarding has then been activated t Replace the handset Switching off fixed call forwarding Press the key The lamp goes out call forwarding is switched off Switching fixed call forwarding on again Press the key The lamp lights up and call forwarding is switched on again the forwarding de...

Page 69: ...telephone when the time that has been set elapses Forwarding calls for a different terminal You can save activate check and deactivate call for warding for another telephone fax machine or PC from your own telephone To do so you need to know the PIN for this terminal or you must have the Call forward ing for remote terminal class of service The service personnel can help you in both cases Storing ...

Page 70: ...ice personnel You can enter your call forwarding codes in the following table p Enter the number of the other terminal Confirm p Enter the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm p Enter the number of the destination Confirm Call forwarding is activated UK Finished US Completed Save program service Destinations UK Forward station...

Page 71: ...r the PIN only if your own station does not have the Call forward ing for remote terminal class of service Confirm To deactivate Confirm or To check Select and confirm program service Feature settings UK Forward station no US Forwarding station No Call forw follow me UK Finished US Completed UK Finished US Completed Deactivate UK Interrogate US Display Example of display This means calls for stati...

Page 72: ...ward ing for remote terminal class of service Confirm To deactivate Confirm or To check Select and confirm Example of display page 71 Changing call forwarding for another terminal The procedure is exactly the same as for Save Activate for another telephone page 69 for fax PC or busy page 70 program service Feature settings UK Forward station no US Forwarding station No Forward other example Interr...

Page 73: ...t dial 96 code for night activation 91 log on code 1 to 8 for variants 1 to 8 Now dial one or the other short dial number to activate the corresponding night variant Example 2 You want for instance to lock your telephone when you leave the office and simultaneously activate a call trans fer You can program both the actions on one short dial 20 telephone locking code 47 activate call trans fer 1234...

Page 74: ...he entry for short dial 5 is automatically processed Programming short dial Press the key The lamp lights up Confirm Select and confirm p Enter a specific speed dialing number 0 to 9 or 00 to 19 or 00 to 29 If this digit has already been assigned a telephone num ber this number is shown on the display Confirm p Enter the number or sequence For external numbers enter the access code and then the te...

Page 75: ...ether or not a timed reminder has already been programmed First timed reminder Confirm Further timed reminder Select and confirm and p Enter the time with either 3 or 4 digits as appropriate for example 845 for 8 45 hours or 1500 for 15 00 hours Confirm New function Save Keys that have been preprogrammed by the ser vice personnel cannot be changed Then Re turn is shown You can now activate the fun...

Page 76: ...t and confirm Press the key The lamp goes out Timed reminders Precondition You have saved a timed reminder page 75 When the saved time has been reached The telephone rings n Lift the handset The time of the reminder is displayed t Replace the handset program service Reminder Next reminder Delete program service Reminder If you do not lift the handset the telephone rings several more times and Time...

Page 77: ...The lamp lights up p Enter a service code between 61 for project number 1 and 65 for project number 5 p Enter the PIN or Press the key The lamp lights up Select and confirm Confirm or possibly Select and confirm PIN2 PIN5 and p Enter the external number Make your call in the usual way page 39 program service program service PIN COS PIN 1 Project call mode is subject to a time limit It is deactivat...

Page 78: ... shows either the duration of the call or the cost of the call The display can be switched off The call duration is shown in the first line display on the right with format HH MM SS The display appears ten seconds after the call has begun The cost display feature must be applied for from the network operator and configured by the service person nel ...

Page 79: ...ect and confirm The display indicates whether the do not disturb facility has been activated or deactivated and or Confirm If your telephone belongs to an ONS group One Number Service page 117 please note the following features Do Not Disturb can be switched on or off on all telephones in the ONS group this then applies for all telephones in the ONS group program service Feature settings Do not di...

Page 80: ...irm Suppressing your number on called party s display Suppression of the number indication only applies to the next call and is not saved together with the redial function Press the key The lamp lights up lf Enter the service code Dial tone can be heard or Select and confirm Confirm Dial tone can be heard and p Enter the other party s number If the call is answered your number does not appear on t...

Page 81: ...ndition You have been assigned a personal iden tification number PIN by the service personnel Preventing unauthorized dialing Press the key The lamp lights up jk Enter the service code or Select and confirm Select and confirm and p Enter the PIN code number or In the case of optiPoint 410 standard with Chip card reader Insert the chip card All lamps light up briefly Input is followed by the displa...

Page 82: ... code or Select and confirm Select and confirm and p Enter the PIN code number Input is followed by the display Executed When the telephone is disabled in this way a special dial tone is audible when the handset is lifted Internally within HiPath 4000 dialing is possible in the usual way program service PIN COS Change COS ...

Page 83: ...se repertory dialing keys provided that they are configured in the same positions as your own tele phone enter timed reminders Using an internal PIN you can have your calls diverted to a telephone in the office or department where you will be for a temporary period call forwarding follow me Logging on to a different telephone Identifying yourself with PIN and dialing Precondition You have been ass...

Page 84: ...the pound key pr Enter the network wide PIN and press the pound key Dialing after successful identification You hear a dial tone The following appears on the dis play Please dial Press the key The lamp goes out or p Enter a number immediately Call forwarding follow me after successful identification Select and confirm Confirm Call forwarding has been activated Deactivating identification at the ot...

Page 85: ...S system in the integrated network Insert the chip card p Enter the node code for your own HiPath 4000 not used in US system check with your system administrator pr Enter your own number and press the pound key Deactivating identification at the other telephone If you logged on with a PIN Press the key The lamp lights up jj Enter the service code or Select and confirm Select and confirm If you log...

Page 86: ... lights up Select and confirm pr Enter your own call number and press the route key pr Enter code number and press the route key The log on process starts with the message Mob HFA Logon starts Please wait You can now use your connection to the guest tele phone to the full extent Your home telephone cannot be used during this period Connect to home telephone again If you do not need your connection...

Page 87: ...tten to log out of the guest telephone you can still log out through the Home Telephone The following message is displayed Mobile forced logoff Cancel mobility Confirm p If necessary enter the Mobility cancel pw The home connection is re activated and you can make calls again Cancel mobility ...

Page 88: ...elephones with several line keys are interrelated within a team keyset configuration 3234 is the station number of Mr Jones 3235 the sta tion number of Mr Brown and 3236 the station number of Mr Jackson Calls can be conducted on all three keys on all three telephones The line with the user s own station number is always the primary line Numbers that have been saved on your tele phone can only be u...

Page 89: ...n in the display You can also find out which caller is waiting on a line key that you have previously put on hold or exclusive hold In addition you can see informa tion about the caller on the active line you are currently using The preview key must be configured by the service per sonnel Precondition You have accepted a call on a line key The lamp on another line key is flashing fast Activating t...

Page 90: ...5 Brown The lamp for the rel evant line key flashes rapidly n Lift the handset or Press the key You are in speakerphone mode only available with optiPoint 410 standard Taking calls with priority Your telephone rings ringing signal The caller is dis played for example 3235 Brown The lamp at the rel evant line key flashes rapidly The lamps at other line keys also flash rapidly Press the line key to ...

Page 91: ...ming calls are then signalled by the flash ing of the line keys With the Ringer Cutoff key configured To activate ringer cutoff Press the key The lamp lights up The telephone does not ring for incoming calls To deactivate ringer cutoff Press the key The lamp goes out The telephone rings for incoming calls Via the program service key Press the key The lamp lights up fk Enter the service code or Sel...

Page 92: ... status and then prompts you to dial A display such as 3235 active means a line 3235 has been selected automatically The selected key s lamp lights up p Enter the number Dialing with selectable line seizure n Lift the handset or Press the key You are prompted to press a free line key Please select a line Press the free line key The lamp lights up The display briefly indicates the line number and t...

Page 93: ...The saved number can be dialed with the line key and the redial key Seizing the line for the saved redial number n Lift the handset or Press the key only available with optiPoint 410 standard You will be told to press the line key Please select Press the desired line key The lamp lights up Redialing Press the key n Lift the handset or With the handset on hook handsfree speaking and open listening ...

Page 94: ...he current line for redialing Seizing the line for the desired last number dialed n Lift the handset or Press the key only available with optiPoint 410 standard You will be told to press a free line key Please select Press the desired line key The lamp lights up Redialing Press the key n Lift the handset or With the handset on hook handsfree speaking and open listening Speaker Line Last no redial ...

Page 95: ...he lamp goes out only available with optiPoint 410 standard or t Replace the handset Line mailbox Callers who have tried to call you during your absence can leave a callback request for you in the mailbox of the line they are using In the mailbox you will also find voice or fax messages from the mail server if configured Precondition A mailbox has been configured for one or more lines Please remem...

Page 96: ... and confirm The person is called on this line Next entry There is more than one entry in the mailbox Select and confirm The next entry is shown Deleting mailbox entries The entry is shown Select and confirm To terminate viewing of mailbox entries Press the key or Select and confirm Mailbox entries that have not been deleted will remain in the memory If it still contains callback requests that hav...

Page 97: ...he service personnel has specified that when the user switches between lines the lines are placed on hold automatically and can only be cleared again by replacing the handset or by pressing the Disconnect key Precondition 2 You are connected to various other par ties on two or more lines These can be either calling parties page 90 or called parties page 92 You are conducting a call on line 1 for e...

Page 98: ...o one can bridge your call In this case you can allow override but this permission only applies to the call in progress or to the next call You are conducting a call or n Lift the handset With the privacy key configured Press the key Via the program service key Press the key The lamp lights up ll Enter the service code Speaker Line Adding parties is not possible if the Privacy func tion has been a...

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Page 100: ...re conducting a call Privacy must be switched off Press the key twice briefly A special signal will sound on the witness s telephone and the message Add witness will come up on your display and on the wit ness s display n The witness lifts the handset or presses the line key for the line on which the call is be ing conducted The witness can now listen to the conversation with out being noticed Whe...

Page 101: ...eving the call Press the flashing line key Continue the call Holding a call on a line key exclusively and retrieving it Precondition You have taken a confidential call on a line key or you are making a consultation call Placing on hold Press the key The lamp lights up or Select and confirm The line key of the call on hold flashes slowly The call can be retrieved only at your telephone and is not s...

Page 102: ...ding for a line that can also be accessed at other telephones the call forwarding func tion applies to all line keys belonging to this line Storing and activating station variable call forwarding for a line Press the line key for example for line 3235 With the call forwarding key Press the key The lamp lights up Press the key or Via the program service key Press the key The lamp lights up The avai...

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Page 104: ...herefore for all further steps see page 23 Deactivating call forwarding for a line Precondition The telephone is in the idle state After a line key has been pressed an activated call forwarding function is indicated on the display Only if it is not your primary line Press the line key for the required line With the call forwarding key Press the key The lamp goes out Via the program service key Pre...

Page 105: ...he lamp goes out Incoming calls will be signaled on the telephone again in the normal way Direct call keys Precondition One or more direct call keys for network wide direct calls to line partners have been configured on your telephone With a direct call key you can be con nected to a line partner directly Understanding the lamp signals on direct call keys Lamp is dark line partner is not telephoni...

Page 106: ...ect call key on his telephone starts flashing n When your line partner answers lift the handset or With the handset on hook handsfree conversing only available with optiPoint 410 standard A line partner calls you The lamp flashes In addition the name of the line part ner who wants to speak to you is shown in the display n Lift the handset or Press the flashing key e g Jones and converse handsfree ...

Page 107: ...an example for the execu tive key on the secretary s telephone The lamp is not lit the executive is not making a call or The lamp is lit the executive is making a call or The lamp is flashing there is an incoming call for the executive the executive has not answered it yet Making a call to the executive secretary Example of a call from the executive to the secretary Lamp is not lit the secretary i...

Page 108: ...Press the key The lamp lights up Speakerphone only available with optiPoint 410 standard Taking a call for the executive during a call in progress You are making a call A call is received for the executive Ask the other party to wait then press the flashing key Answer the call Terminating the call returning to the first call Press the key Continue your original call The procedure is the same for a...

Page 109: ... the handset Extending the call without prior announcement t Replace the handset immediately Forwarding calls directly to the executive When the secretary s office is unattended calls for the executive can be forwarded immediately to the execu tive s telephone The forwarding function can be activat ed on the secretary s telephone and at the executive s telephone To activate Press the key The lamp ...

Page 110: ...ve been config ured you can pick up calls for other teams n Lift the handset Press the flashing DSS key for example Executive 3 Using second telephone for executive Precondition A second telephone has been config ured for the executive The executive s first and second telephones each have a call park key Parking a call at the first telephone Press the key The lamp lights up Retrieving a call at th...

Page 111: ...are to be received in the secretary s office while you are conducting a call If you are making a call and at the same time expecting an important call it is advisable to activate the call waiting function for example Press the key The lamp lights up fe Enter the service code or Select and confirm Confirm and or Confirm program service Feature settings Camp on Activate Deactivate ...

Page 112: ...e phone is idle or while a call is in progress If the Call Signal function has not been configured you can generate a call signal at a destination telephone by lifting the handset and entering the call signal code number Designating a deputy for the secretary The calls for the executive that are normally received in the secretary s office can be diverted to a different tele phone A Function Transf...

Page 113: ...a call Press the DSS key for example Jones n Lift the handset or With the handset on hook you are in speakerphone mode only available with optiPoint 410 standard The lamp is lit the user is making a call Press the DSS key You are camped on to the other party s call He or she hears a tone the call pickup key flashes at his or her telephone and your name and number are displayed n When the other par...

Page 114: ...e lamp lights up fh Enter the service code or Select and confirm Select and confirm and or Confirm Group park and retrieval of call You can park a call within the call pickup group on one telephone and then continue it at a different telephone Parking the call Press the key The key flashes at all telephones in the team t Replace the handset Retrieving the call Press the flashing key Continue the c...

Page 115: ... pitch alerting tone or speakerphone function only available with optiPoint 410 standard Otherwise if necessary for servicing the terminal ID identity of the telephone the software version of the optiPoint 410 telephone the power level of the line Precondition The telephone is in the idle state Press the key The lamp lights up m Enter the service code or Select and confirm and Select and confirm t...

Page 116: ... key assignment are possible Repertory dialing page 29 Direct station selection page 113 and page 107 Function page 74 Precondition The telephone is in the idle state Press the key The lamp lights up h Enter the service code or Select and confirm and Press the required key The key assignment is displayed Confirm and then press another key to check the func tion assigned to it or Press the key The ...

Page 117: ...rties B C in the ONS group If A B or C is called all telephones in the ONS group ring If A B or C is busy all telephones in the ONS group are busy busy tone for a caller from outside the ONS group Each telephone within the ONS group may be reached at its original phone number The following features have further effects for internal party telephones within an ONS group Call waiting page 45 Call For...

Page 118: ... within the white field and attach them to your optiPoint with a computer You have access to a CD ROM ask the service personnel with the electronic operating instructions for your HiPath 4000 HiPath AllServe page 118 You can label your keypads for each PC with a computer via the Internet You will find the Online Key Labeling Tool along with the user interface under http www siemens com hipath Down...

Page 119: ...n the tele phone when the handset is lifted Documentation You can find this user manual in the Internet in PDF format under http www siemens com hipath and on CD ROM ask the service personnel in HTML and PDF format To view and print the operating instructions in PDF format you need a computer on which the free Adobe Acrobat Reader software package is in stalled To view the operating instructions i...

Page 120: ...aning powder Troubleshooting There is no response after a key has been pressed Check whether the key has become stuck No ringing tone when an incoming call is received Check whether you have activated the Do Not Disturb function page 79 If you have cancel this function to receive calls again You cannot dial a number Check whether you have locked the telephone page 81 If you have un lock the teleph...

Page 121: ...not available at this time b The number you dialed does not exist Possible response a Wait and then try again later b Enter the number correctly or call the attendant or or Possible cause Speed dialing number does not exist timed reminder entered incorrectly barred or inadmissible input pre condition not met for example attempt to toggle with out a second party incomplete dialing Possible response...

Page 122: ...IN correctly Possible cause Number not entered completely star or pound key not pressed Possible response Enter the number or code correctly or as instructed Possible cause Data transmission in progress Possible response Wait and then try again later Who to contact if a problem occurs Contact the service personnel for problems lasting long er than for example 5 minutes Not authorized Not allowed N...

Page 123: ...warding 69 Deputy secretary s office 112 Do not disturb facility 79 DSS keys team 113 E Executive secretary functions 107 Extending a call 19 F Fax messages 95 Fixed call forwarding 103 Forwarding 20 Forwarding calls for lines 102 H Headset 38 HTML format 119 Hunt group 37 I Identification at another telephone deactivating 84 85 with chip card 85 Individual speed dialing numbers saving 73 Intercom...

Page 124: ...ging tone volume 33 S Saved number redial 17 Second call 45 Second call executive 111 Second telephone executive 110 Security 79 Selection with keys 12 Self Labelling Key 13 Self Labelling Key Function 13 Service Menu 12 Speaker 15 Speakerphone 15 switching to 16 Speakerphone function 34 Speakerphone mode 15 System call forwarding 65 System parking 56 System wide parking 55 System wide voice calli...

Page 125: ... 6 Forwarding for number enquire off 7 Ringer cutoff off on 1 Own voice mailbox 2 Remote voice mailbox 1 PIN 1 option network wide 2 PIN 2 3 PIN 3 4 PIN 4 5 PIN 5 6 PIN off 7 Changing class of service 1 DTMF suffix dialing on 2 Display suppression on 3 Display suppression off 4 Malicious call holding 5 Using paging facility 6 Show used line 7 Privacy on 8 Privacy off 1 Lamp test LED 2 Display test...

Page 126: ... 200 1 1 Ref No A31003 H8400 B412 5 7619 02 0 0 www siemens com hipath 0 0 1 ...

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Siemens optiPoint410economy, Operating Instructions Manual

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