Maintenance and diagnostics
7
The NW8204 maintenance and diagnostic tool
54
Building Technologies
A6V10403182_a_en
Fire Safety & Security Products
30.09.2014
3. Choose where you want to save the file(s) and select Save.
4. Select Close Connection.
If you do not close the connection, you will automatically be timed out in five
minutes.
Note: The diagnostic files can be sent to customer support for analysis. Once
analyzed, you will be instructed what to do to resolve your problem.
7.3.5
Using log files
NK8237 units can be configured by Composer to log data about network
communications on a mass storage device (SD card or USB mass storage device;
see
Network Connectivity Guide, document no.A6V10359485). If that is the case,
NW8204 allows to upload the log data and to configure on the fly the logging
function.
Note: The unit is equipped with a 16 GB SD card.
Uploading log data
To upload the log data, do the following:
1. Click the Upload Log button.
2. Select the source media (Usb or SD) from the Media drop-down list in the
Source section.
3. In the Filtering Criteria section of the Upload Log window, select the filtering
criteria that fit your needs:
- Period section: you can select a time frame (select the Enable criteria
check box to enable this criterion).
- Category section: you can select the information categories you are
interested in (select the Enable criteria check box to enable this criterion).
- Miscellaneous section: you can insert various specific data to be used as
filtering criteria. Note that in this section you can also filter the data
communication direction (Input, Output or All).
4. Choose log file location and name in the Output section, by using a Windows
standard select button (a TXT file will be created).
- To split the data in several files, select the Split output file by size limit
(bytes) check box and insert the maximum bytes size for the log files to be
uploaded in the related field.
5. Click the Start Log Upload button to start the data upload.
The upload starts and a progress bar shows the uploading speed.
