Siemens INOX PRO SIMATIC IPC277D, Operating Instructions Manual, Page: 161 / 182

SIMATIC IPC277D
Operating Instructions, 12/2016, A5E03409486-AE
161
Technical Support
A
A.1 Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support ( http://www.siemens.de/automation/csi_en_WW )
● Support request form ( http://www.siemens.com/automation/support-request )
● After-sales information system for SIMATIC PC / PG ( http://www.siemens.com/asis )
● SIMATIC Documentation Collection ( http://www.siemens.com/simatic-tech-doku-portal )
● Your local representative ( http://www.automation.siemens.com/mcms/aspa-
db/en/Pages/default.aspx )
● Training center ( http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en )
● Industry Mall ( http://mall.automation.siemens.com )
When contacting your local representative or Technical Support, please have the following
information at hand:
● Order number of the device (MLFB)
● BIOS version (industry PC) or image version (HMI device)
● Installed additional hardware
● Installed additional software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
downloads are available on the Internet under "After Sales Information System SIMATIC
PC/PG" (see above).