Siemens Hicom 118 Page 10 Operator'S Manual Download | Manualshive

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10

Extend Call to Busy Extension

WHAT YOU HAVE TO DO

WHAT HAPPENS

Extension key

o

is on

Inform caller that extension is busy.

Depress busy Ext No key (e.g. 12)

12
return to held call?

Call is extended to extension

Depress RELEASE key

call transferred

>

Caller is now camped on to busy

extension and will hear music.

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Summary of Contents for Hicom 118

Page 1: ...s Hicom 118 Operators Guide ...

Page 2: ...2 ...

Page 3: ...witchboard 13 Switchboard Calls Extension 13 Outgoing Call from Switchboard 14 Last Number Redial 14 Call Intrusion 15 3 Way Conference 16 Call Forwarding Divert 18 Central Abbreviated Dialling 19 Call Park 21 Call Back Internal only 22 Set Electronic Lock Code 23 Night Service 24 Electronic Lock 25 Set Ringer Volume Tone 26 Set Handsfree Volume 27 Set Time and Date 28 Programming of Keys 29 optis...

Page 4: ...dapter plug in positions optiset E memory Loudspeaking Key Modules Two adapter plug in positions The optiset E telephones are Digital Feature instruments that have 12 programmable keys The telephones are easily recognised by three dialogue keys namely Yes Key Forward Scroll Key Backward Scroll Key o LED The Siemens optiset E Digital Feature telephones operate via a Menu controlled User Guidance Di...

Page 5: ...roduction Cont d Glossary LED Light Emitting Diode Shuttle Alternating between calls DDS Direct Destination Select External number DSS Direct Station Select Extension number with busy and ringing indication ...

Page 6: ...all in progress 00 00 08 Lift handset enquiry You are now engaged on call via handset only You are engaged on a call via handset and want to revert to handsfree Hold SPEAKER key down and 00 00 15 replace handset enquiry You are now connected handsfree To disconnect call Depress RELEASE key 14 34 thu 26 jun 97 Call now disconnected ...

Page 7: ... HAVE TO DO WHAT HAPPENS from external Lift handset external enquiry 00 00 10 call timer enquiry You are now connected to the caller To transfer the existing call from external Depress relevant Ext No key and RELEASE key or replace handset ...

Page 8: ...a 2nd call WHAT YOU HAVE TO DO WHAT HAPPENS from external accept camp on Depress external return to held call You are now connected to the caller Transfer Second Call Depress Ext No key e g 12 12 return to held call Replace handset Held call rings switchboard recalling external Lift handset You are now reconnected to the 1st caller ...

Page 9: ... 12 return to held call Depress RELEASE key or call transferred replace handset Caller will hear music until call is answered Announce Call Depress Ext No key e g 12 12 return to held call Wait until extension answers announce call then depress RELEASE call transferred key or replace handset ...

Page 10: ...WHAT HAPPENS Extension key o is on Inform caller that extension is busy Depress busy Ext No key e g 12 12 return to held call Call is extended to extension Depress RELEASE key call transferred Caller is now camped on to busy extension and will hear music ...

Page 11: ...d after 30 seconds if the extension has not answered or is still busy WHAT YOU HAVE TO DO WHAT HAPPENS RECALLing FROM 12 Lift handset external enquiry You are now connected to the caller If recall is due to 1 No reply from extension Ext o off 2 Extension still busy Ext o on ...

Page 12: ...ess RELEASE key 14 34 thu 26 jun 97 2 Depress new Ext No key Call extended to new extension Depress RELEASE key 14 34 thu 26 jun 97 3 Release call Caller will call again Depress RELEASE key 14 34 thu 26 jun 97 Call now disconnected If no Ext No key is available you can return to extended call by depressing the PICKUP key and dialling the relevant extension number You don t have to wait for the cal...

Page 13: ...APPENS Ext o flashes from 12 Lift handset 12 enquiry You are now connected to ext 12 Switchboard Calls Extension WHAT YOU HAVE TO DO WHAT HAPPENS Depress Ext No key 12 set callback Ext o on When the extension answers 12 enquiry You are now connected to ext 12 ...

Page 14: ...s Ext No key e g 12 12 return to held call Announce call and then Depress RELEASE key or call transferred replace handset Last Number Redial The system automatically stores the last external number dialled from the switchboard The last 3 numbers dialled will be displayed Redial last number Depress REDIAL key 04074111 next System will now redial the number ...

Page 15: ...in WHAT YOU HAVE TO DO WHAT HAPPENS Depress busy Ext No key e g 12 12 return to held call Depress INTRUSION key intrusion 12 return to held call Override Tone is heard Inform extension of waiting call Depress RELEASE key 14 34 thu 26 jun 97 Call is now camped onto the busy extension ...

Page 16: ...O DO WHAT HAPPENS external enquiry Depress please dial return to held call Dial 0 plus external number 652 2000 Wait for answer return to held call or Dial internal number e g 18 18 Wait for answer return to held call Depress to scroll to Conference ext 18 conference Depress conference clear conference Warn tone is heard and all parties are connected Depress to clear or continue with options on pa...

Page 17: ...xclude 1st Party Depress once conference release external Depress conference mute on Exclude 2nd Party Depress twice conference release 17 Depress external enquiry Control of the conference can be handed over from the Initiator to an internal party Exclude Initiator Depress three times conference withdraw Depress replace handset ...

Page 18: ...PPENS Depress DIVERT key diversion type 1 all calls SPEAKER o on SERVICE o on Depress to Enter required Ext No e g 18 to 18 save entry Depress saved All calls will now be forwarded to selected extension Cancel Forwarding to 18 Depress DIVERT key or 1 divert cancelled V Internal External calls 1 External calls only 2 All calls will now ring on the Internal calls 3 switchboard ...

Page 19: ...s may access any of these numbers WHAT YOU HAVE TO DO WHAT HAPPENS Programme Enter code 95 sys admin user data SPEAKER o on SERVICE o on Depress sys admin 1 central abb dial Depress 100 next Depress 100 change entry Depress 100 Enter required External Tel No 100 preceded by 0 confirm Depress 100 next Depress for next entry 101 next ...

Page 20: ...evantaccesscodefromtheAbbreviatedDiallingDirectory dial the relevant code 7100 7355 DIALLED NUMBER wait whilst the system dials the number The system will dial the required external number the time taken will vary according to the type of main exchange to which your Hicom 118 is connected ...

Page 21: ...T HAPPENS You have a call on the line Depress PARK Key Park Position Depress Location e g 1 Park at Position 1 If call is not retrieved it will automatically recall to the Switchboard after a predetermined time recalling external Lift handset external enquiry You are now reconnected to the caller Retrieve a Parked call before recall Depress PARK Key Park Position Depress Location e g 1 external en...

Page 22: ... Depress busy Ext Key 18 set call back Depress CALL BACK Key call back set When required Ext is free Switchboard rings call back 23 Lift handset 23 send message Extension you require is now ringing Ring Back No answer Same as above except Depress Idle Ext Key Ring tone is heard When user returns to his office and either makes a call or receives a call the feature is activated ...

Page 23: ...t Electronic Lock Code WHAT YOU HAVE TO DO WHAT HAPPENS Enter code 93 lock code SPEAKER o on SERVICE o on Enter default code 00000 new lock code Enter new code re enter code Enter code again lock code saved ...

Page 24: ...ht Service Your night service requirements will be pre programmed into the system Activate Depress NIGHT Key night service variant NIGHT o on Deactivate Depress NIGHT Key night service off 14 34 thu 26 jun 97 ...

Page 25: ...ng of external calls WHAT YOU HAVE TO DO WHAT HAPPENS Lock the console Depress LOCK Key code Enter Lock code telephone locked LOCK o on Any attempt to use the console access denied Unlock the console Depress LOCK Key code Enter Lock code telephone unlocked LOCK o off ...

Page 26: ...o increase Ringer volume ringer volume 3 Depress when required level is 14 34 thu 26 jun 97 reached Adjust Ringer Tone Depress or telephone settings ringer volume Depress to scroll to Ringer tone telephone settings ringer tone Depress ringer tone 1 Depress or to adjust Ringer tone ringer tone 3 Depress when required tone level is 14 34 thu 26 jun 97 reached ...

Page 27: ...hone settings ringer volume Depress to scroll to Handsfree setting telephone settings handsfree setting Depress quiet room or Depress or to adjust to normal room or noisy room Depress to accept level 14 34 thu 26 jun 97 V A call will interrupt the setting process The data already set will be stored ...

Page 28: ...m admin 1 central abb dial Depress to scroll to Set Time system admin 2 set time Depress twice format hhmm Enter Time e g 0940 format hhmm 0940 confirm Depress 4 times format ddmmyy Enter Date format ddmmyy 020497 confirm Depress format ddmmyy 020497 f4 set time Depress SERVICE key 09 40 wed 02 apr 97 ...

Page 29: ...ption Speed Dial keys These keys are available for programming of internal numbers Once an extension number has been programmed the LED will indicate the status of the extension i e busy or free These keys can be used to pick up calls that flash on them if your phone is free Programme Speed Dial keys Any destination dial 91 press required key to be programmed press to change feature scroll to prog...

Page 30: ...30 optiset E memory ...

Page 31: ...name required name or all names starting with this letter are displayed press Ç or È keys to scroll to required name press 8 key wait whilst the system dials the number Edit a Number press first letter of required name press EDIT key press Ç or È keys to scroll to required section to edit enter changes press END key to exit Electronic Notebook functions Programme Extension Names dial 95 press key ...

Page 32: ...32 Siemens Telecommunications Pty Ltd Private Bag X71 Halfway House 1685 ...

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