19
Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service as you may be able to
remedy the fault yourself.
Malfunction table
If a dish does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio
section, where you will
find plenty of cooking tips and tricks.
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Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Error messages with E
If an error message with E is shown in the display, press the
0
button. This cancels the error message. You may then have
to reset the time. If the error is shown again, call the after-sales
service.
You can take remedial action yourself if the following error
messages are displayed.
Replacing the bulb in the oven ceiling light
If the bulb in the oven light fails, it must be replaced. Heat-
resistant, 10 watt, 12 V halogen bulbs are available from the
after-sales service or specialist retailers. When handling the
halogen bulb, use a dry cloth. This will increase the service life
of the bulb. Only use these bulbs.
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Risk of electric shock!
Switch off the circuit breaker in the fuse box.
1.
Place a tea towel in the oven when it is cold to prevent
damage.
2.
Remove the glass cover. To do this, press the metal tabs to
the side with your thumb (Fig. A).
3.
Pull out the bulb, do not turn it (Fig. B). Insert the new bulb,
making sure that the pins are in the correct position. Push the
bulb in firmly.
4.
Refit the glass cover. When doing this, insert it on one side
and press firmly on the other side. The glass cover will click
into place.
5.
Remove the tea towel and switch on the circuit breaker.
Problem
Possible cause
Note/remedy
The appliance does not work.
Defective fuse
Look in the fuse box and check that the circuit
breaker is in working order.
“Set clock” appears in the status bar. The
time is not the current time. “Select lan-
guage” appears in the settings area on
the right.
Power cut
Turn the rotary selector to set the current time then
press the
0
button. The language set remains
unchanged following a power failure.
The oven door cannot be opened. “Set
clock” appears in the status bar. The time
displayed is not the current time. “Select
language” appears in the settings area on
the right. The
H
symbol is displayed.
Power cut during self-cleaning.
Turn the rotary selector to set the current time then
press the
0
button. The language set remains
unchanged following a power failure. Wait until the
cooking compartment has cooled down. The
H
symbol disappears. You can now open the oven
door.
The oven does not heat up or the type of
heating selected cannot be set.
Type of heating not recognised
Set once again.
The oven does not heat up. “Demo” is dis-
played in the status bar.
The oven is in demo mode.
Switch off the circuit breaker in the fuse box and
then switch back on after approx. 20 seconds. In
the next 2 minutes hold the
@
button down for
four seconds until the text "Demo" disappears.
“Automatic switch-off” appears in the sta-
tus bar.
Automatic switch-off has been
activated. The oven switches off.
Press any button. The text disappears. You can
make settings again.
Error message
Possible cause
Note/remedy
E011
A button was pressed for too long
or has jammed.
Press all buttons individually. Check that the but-
tons are clean. If the error message remains,
please contact the after-sales service.
E115
The temperature in the cooking
compartment is too high.
The oven door locks. Wait until the cooking com-
partment has cooled down. Clear the error mes-
sage with the
0
button.
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Summary of Contents for HB78GB.90B
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