42
Appendix
Gigaset C355 / GBR / A31008-M1632-L161-1-7619 / appendix.fm / 19.1.05
Service (Customer Care)
We offer you support that is fast and tai-
lored to your specific needs!
Our Online Support on the Internet:
This site can be accessed at any time wher-
ever you are. It will give you 24/7 support
for all our products. It also provides inter-
active troubleshooting, a list of FAQs and
answers plus operating instructions for
you to download. You will also find fre-
quently asked questions and answers in
the
Questions and Answers
section in
the appendix of this user guide.
For fast and dependable assistance with
any repairs or guarantee/warranty claims,
contact our Service Centres.
Service-Center:
08705 334411
You will be given personal advice about
our range of products on our Premium
Hotline:
0906 9597555
0.75 £/minute
Please have your record of purchase ready
when calling.
In some countries repair and replace
services are impossible where the
products are not sold through our
authorised dealers.
Authorisation
Your Gigaset is intended for operation in
the countries indicated on the underside
of the product and on the packaging.
Country-specific conditions have been
taken into account. The CE mark attests to
the phone's compliance with the essential
requirements of the R&TTE directive.
Excerpt from the original declaration:
"We, Siemens AG, declare, that the above men-
tioned product is manufactured according to
our Full Quality Assurance System certified by
CETECOM ICT Services GmbH with ANNEX V of
the R&TTE-Directive 99/5/EC. The presumption
of conformity with the essential requirements
regarding Council Directive 99/5/EC is ensured“
Senior Approvals Manager
The Declaration of Conformity (DoC) has been
signed. In case of need, a copy of the original
DoC can be made available via the company
hotline.
You hear an error tone when keying an
input
(a descending sequence of tones).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the operat-
ing instructions if necessary.
You cannot hear the select services
.
Your phone system is set for pulse dialling.
¥
Set your phone system to tone dialling.
A message in the calls list has no time dis-
played for it.
Date/time are not set.
¥
Set the date/time (page 8).
The answering machine tells you that the
"PIN is invalid" when remotely operated.
1. You have entered the wrong system PIN
¥
Enter the system PIN again.
2. The system PIN is still set to 0000.
¥
Set a system PIN different from 0000
The answering machine does not record any
messages.
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.
