Siemens EQ.500 classic TP5 Series, User Manual

Page: 33 / 256

Troubleshooting
en
33
Malfunctions
Fault Cause troubleshooting
Appliance no longer re-
sponds. Appliance has a fault.
1.
Pull out the mains plug and wait
10 seconds.
2.
Re-insert the mains plug.
Appliance only dispenses
water, not coffee. Empty bean container is not
detected by the appliance.
▶
Pour in coffee beans.
Coffee shaft on brewing unit
is blocked.
▶
Clean the brewing unit.
→
"Cleaning brewing unit", Page 27
Beans are too oily and are
not falling into the grinder.
▶
Gently tap the bean container.
▶
Change the coffee variety.
Do not use oily beans.
▶
Clean the empty bean container
with a damp cloth.
Brewing unit is not inserted
properly.
▶
Slide the brewing unit right back.
Appliance is not dispensing
milk froth. Milk system is soiled.
▶
Clean the milk system in the dish-
washer.
→
"Cleaning the milk system",
Page 26
Milk tube not immersed in
milk.
▶
Use more milk.
▶
Check whether the milk tube is im-
mersed in the milk.
Heavy build-up of limescale
in the appliance.
▶
Descale the appliance.
→
"Using the descaling pro-
gramme", Page 29
No milk intake by the milk
system. The milk system is as-
sembled incorrectly.
▶
Assemble the milk system cor-
rectly.
→ "Cleaning the milk system",
Page 26
Milk tube not immersed in
milk.
▶
Use more milk.
▶
Check whether the milk tube is im-
mersed in the milk.
Milk froth is too cold. Milk is too cold.
▶
Use lukewarm milk.
Appliance is not dispensing
hot water. Milk system is soiled.
▶
Clean the milk system in the dish-
washer.
→
"Cleaning the milk system",
Page 26