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Trouble shooting
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Trouble shooting
Trouble shooting
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Note:
If a dish does not turn out as well as you had
hoped, refer to the table section at the end of the
instruction manual, where you will find plenty of tips and
information.
"Tested for you in our cooking studio"
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
:
Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
Fault table
If an error message beginning with 'E' is shown, e.g.
E0111, switch the appliance off and then on again. If
this message appears again, contact the after-sales
service.
--------
Maximum operating time exceeded
Your appliance automatically ends the operation if no
duration has been set and the setting has not been
changed for a long time.
The point at which this occurs depends on the
temperature or grill setting that has been set.
A message appears on the display on the appliance to
say that the operation is being ended automatically. The
operation is then cancelled.
To use the appliance again, first switch it off. To switch
the appliance back on again set the required operation.
Tip:
Set a cooking time so that the appliance does not
switch off when you do not want it to, e.g. with an
extremely long preparation time. The appliance heats
up until the set cooking time has elapsed.
Cooking compartment bulbs
To light the interior of your cooking compartment, your
appliance has one or more long-life LED bulbs.
However, if ever an LED bulb or the bulb's glass cover
is defective, call the after-sales service. The lamp cover
must not be removed.
Fault
Possible cause
Information/remedial action
The appliance does not work
The fuse is faulty
Check in the fuse box to make sure that the fuse for
the appliance is in working order
Power cut
Check whether other kitchen appliances are working
Although the appliance is switched
on, it cannot be operated; the
1
symbol is shown in the display
The child lock is activated
Press and hold the
1
button until the
1
symbol
goes out
The cooking compartment does not
heat and "Demo mode on" is shown in
the display
The appliance is in demo mode
Switch off the fuse in the fuse box and switch it back
on again after approx. 10 seconds. Switch on the
appliance and select "Demo mode off" in the settings.
The appliance will not start and
"Cooking compartment too hot"
appears on the display
The cooking compartment is too hot for the selected
dish or type of heating
Allow the cooking compartment to cool down and
start again
The interior lighting has failed
The LED bulb is defective
Call the after-sales service
Home Connect does not work cor-
rectly.
Go to www.home-connect.com
The cooking compartment becomes
hot during microwave-only operation.
Drying function is switched on.
To prevent condensation forming when the appliance
is in microwave-only mode, the appliance will auto-
matically switch on the top heating element when it is
set to 600 W or "Max.". The cooking result is not
affected by this.
You can switch this function off in the basic settings.
Observe the information on the microwave.
Summary of Contents for CM836GPB6
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