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27
Customer Care
VAR Langua
ge: en; V
A
R issue
date: 040528
Customer Care
You can also get personal advice about our range
of products on our Premium Hotline:
United Kingdom ............................ 0906 9597500
(£0.75 per minute)
Qualified Siemens employees are waiting to offer
you expert information about our products and in-
stallation.
In some countries repair and replace services are
impossible where the products are not sold through
our authorised dealers.
When calling customer service, please have ready
your receipt and the phone identity number (IMEI,
to display press
* # 0 6 #
), the software version (to
display, press
* # 0 6 #
, then
info
) and if available,
your Siemens Service customer number.
If repair work is necessary, please contact one of
our service centres:
Abu Dhabi .........................................0 26 42 38 00
Argentina .....................................0 80 08 88 98 78
Australia..........................................13 00 66 53 66
Austria.............................................05 17 07 50 04
Bahrain .................................................... 40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia ...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brazil............................................0 80 07 07 12 48
Brunei ..................................................02 43 08 01
Bulgaria............................................... 02 73 94 88
Cambodia ........................................... 12 80 05 00
Canada ........................................1 88 87 77 02 11
China ...........................................0 21 38 98 47 77
Croatia ..............................................0 16 10 53 81
Czech Republic.................................2 33 03 27 27
Denmark ............................................. 35 25 86 00
Dubai ................................................0 43 96 64 33
Egypt.................................................0 23 33 41 11
Estonia................................................ 06 30 47 97
Finland ............................................09 22 94 37 00
France.............................................01 56 38 42 00
Germany ......................................0 18 05 33 32 26
Greece .........................................0 80 11 11 11 16
Hong Kong.......................................... 28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland .................................................. 5 11 30 00
India .............................22 24 98 70 00 Extn: 70 40
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 24 36 44 00
Ivory Coast.......................................... 05 02 02 59
Jordan...............................................0 64 39 86 42
Kenya.................................................... 2 72 37 17
Kuwait ................................................... 2 45 41 78
Latvia .................................................... 7 50 11 18
Lebanon.............................................. 01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 52 74 20 10
Luxembourg........................................ 43 84 33 99
Macedonia .......................................... 02 13 14 84
Malaysia....................................+ 6 03 77 12 43 04
Malta .......................................+ 35 32 14 94 06 32
Mauritius ............................................... 2 11 62 13
Mexico .......................................01 80 07 11 00 03
Morocco .............................................. 22 66 92 09
Netherlands .................................0 90 03 33 31 00
New Zealand...................................08 00 27 43 63
Nigeria ..............................................0 14 50 05 00
Norway................................................ 22 70 84 00
Oman ....................................................... 79 10 12
Pakistan ..........................................02 15 66 22 00
Paraguay ..........................................8 00 10 20 04
Philippines ........................................0 27 57 11 18
Poland.............................................08 01 30 00 30
Portugal ............................................8 08 20 15 21
Qatar................................................... 04 32 20 10
We offer fast, individual advice! You have several
options:
Our online support on the Internet:
www.siemens-mobile.com/customercare
We can be reached any time, any place. You are
given 24 hour support on all aspects of our prod-
ucts. Here you will find an interactive fault-finding
system, a compilation of the most frequently
asked questions and answers, plus user guides
and current software updates to download.
You will also find the most frequently asked
questions and answers on p. 25 in this user guide.