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Basic Panels
Operating Instructions, 04/2012, A5E02421799-03
147
Technical Support
A
A.1
Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
●
Technical support
(
Support request form
(
After-sales information system for SIMATIC PC / PG
(
●
SIMATIC Documentation Collection
(
Your local representative
(
Training center
(
●
Industry Mall
(
When contacting your local representative or Technical Support, please have the following
information at hand:
●
Order number of the device (MLFB)
●
BIOS version (industry PC) or image version (HMI device)
●
Installed additional hardware
●
Installed additional software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
downloads are available on the Internet under "After Sales Information System SIMATIC
PC/PG" (see above).