6
TROUBLESHOOTING
218
8024172/V3-0/2021-01|SICK
Oper at i ng i ns t r uc t i ons | LABEL CHECKER P6XX
Subject to change without prior notice.
6.6
Returning devices
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Do not dispatch devices to the SICK Service department without consultation.
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Please contact your nearest SICK company agent or representative.
Please include the following when making returns.
In order to process an efficient return request and allow us to quickly determine the
cause.
Details of the contact person
Description of the application
Description of the fault that occurred
6.7
SICK Support
If the fault cannot be rectified, the device may be defective.
The operating entity cannot repair the device. Interference with or modification of the
device will invalidate any warranty claims against SICK AG.
However, it is possible for the operating entity to acquire Rapid replacement of the device.
If a fault cannot be rectified, please get in contact with your nearest SICK Service
department.
Before calling, make a note of all type label data such as type designation, serial number
etc., ensuring faster telephone processing.
