Shure Microflex Complete MXC Series User Manual Download Page 1

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MXC

Microflex Complete

User guide for the Shure Microflex Complete audio conferencing system.

Version: 2 (2019-I)

Summary of Contents for Microflex Complete MXC Series

Page 1: ...MXC Microflex Complete User guide for the Shure Microflex Complete audio conferencing system Version 2 2019 I...

Page 2: ...rams 21 Basic Setup with Conference Units 21 Controlling the Conference Unit 23 Chairman Role 24 Delegate Role 24 Dual Delegate Role 24 User Indications 25 Web Interface 25 Open the CCU Web Interface...

Page 3: ...ystems 57 Troubleshooting 58 Diagnostics 59 Backup Restore Factory Reset 61 Devices and Accessories 61 Model Variations 62 PS CCU Power Supply 63 Optional Accessories and Replacement Parts 63 Technica...

Page 4: ...t in installa tion unless proper ventilation is provided or the manufacturer s instructions have been adhered to Do not install near any heat sources such as radiators heat registers stoves air ducts...

Page 5: ...ever push objects of any kind into this apparatus through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any...

Page 6: ...uld consult a dealer or an experienced radio television technician for corrective action The user may find the following booklet prepared by the Federal Communications Commission helpful How to identi...

Page 7: ...es the DDS 5900 mode as standard and can operate in 6000 mode after installing a feature license To use MXC or DCS 6000 conference units ensure the FL6000 is installed and operating on the CCU Purchas...

Page 8: ...ty can be expanded to include further features like increasing the maxi mum number of supported conference units to 3 800 or expanding the number of supported interpreter channels to 8 16 or 31 Select...

Page 9: ...ms Operates with the DDS 5900 system as shipped and is upgradeable for MXC and legacy DCS 6000 systems with a feature license Includes a web interface for system configuration microphone control and d...

Page 10: ...Shure Incorporated 10 75 Simplified Audio Diagram CCU Hardware Description...

Page 11: ...ows access to the built in web application from a computer or for connection to a control system like AMX or Crestron Audio Outputs Eight balanced male XLR connectors for connection to PA systems audi...

Page 12: ...Shure Incorporated 12 75 Menu Overview DCS 6000 Mode...

Page 13: ...trol a participant s micro phone and a variety of functions relating to speaking and participant management Headphone Output 3 5mm jack used for assisted listening of floor loudspeaker audio as well a...

Page 14: ...FC card MXC620 only dual language channel selector and an optional Braille Mute Speak overlay Supports chairman delegate and dual delegate roles Note NFC is not supported with dual delegate roles MXC6...

Page 15: ...chscreen controls voting capability participant identification using NFC card dual language channel selector and integrated Braille Mute Speak labels for speak and function buttons Supports chairman d...

Page 16: ...the base and cabling below the tabletop surface MXC620 F Conference Unit Flush mounted conference unit featuring NFC card participant identification and single language channel selector Supports chai...

Page 17: ...ace Unit A compact conference unit for applications with limited mounting space For use with Flush Mounted Interface Plates via Port A and Port B or external source audio through the XLR input Support...

Page 18: ...s the information Participant ID Login Code and Location ID which the Mi croflex Complete system uses to login and verify the participant using the SW6000 database The functionality in general is expl...

Page 19: ...p Fit Windscreen Snap into the groove below the cartridge To remove spread the gap with a screwdriver or thumbnail Important To avoid damaging the windscreen always detach properly before removal Prov...

Page 20: ...o are transported from one unit to the next over the same shielded Cat5e cable To protect the equipment ensure that the central control unit CCU is always off when connecting or disconnecting the con...

Page 21: ...nterchangeable in the following drawings unless noted Basic Setup with Conference Units The system is operational without the use of a computer Use the CCU navigation screen to change the speak operat...

Page 22: ...ontrol individual microphone volume or equalization Use the browser interface to buss units to groups and assign them to the specific output A H To return the audio to the DCS 6000 system Connect the...

Page 23: ...translations or a specific set of micro phones Use the browser interface to buss units to groups and assign them to the specific output A H Connect the XLR out puts of the CCU to the inputs of an aud...

Page 24: ...trol buttons to participate in the discussion Speak button Turns on the microphone or adds the user to the request queue depending on the speak mode Note Microphone status is displayed by the button a...

Page 25: ...ted Micro phone Light Ring Red indicates the microphone is ON Green indicates a participant re quest to speak OFF indicates the microphone is muted Web Interface For comprehensive management and remot...

Page 26: ...mance always update the browser to the latest released version The following browsers function properly with the system interface Internet Explorer IE 8 Safari Chrome Open the CCU Web Interface Follow...

Page 27: ...from the CCU The browser interface opens the Admin screen Assigning the Network Address Access to the web interface is available from two network addresses IP address and hostname Typing either addre...

Page 28: ...nistrator can assign a password to each from the Security page Microphone Control Screen This screen is dedicated for microphone control during the meeting Use this screen as a chairperson or meeting...

Page 29: ...is used to provide spectators with a view of the speaker request and reply lists For access enter the IP address of the CCU followed by display example http 172 17 11 137 display Tip Put the page in...

Page 30: ...supported in a variety of languages Go to System Language to select the desired language Albanian Shqip Arabic Bosnian Bosanski Bulgarian Chinese Simplified Chinese Traditional Croatian Hrvatski Czech...

Page 31: ...rtuguese Portugu s Russian Serbian Cyrillic Serbian Latin Srpski Slovenian Slovenski Spanish Espa ol Swedish Svenska Thai Vietnamese Ti ng Vi t User Interface for the MXC640 Start up screen When the s...

Page 32: ...e Meeting Mode Please consult the SW6000 user guide for login options Navigation Pane When the user leaves the start up screen the Home screen appears At the top of the screen is the navigation pane f...

Page 33: ...ration of the Function button the selected item in the lists and the Speak mode The following functionalities are available Mic on Turns on the microphone of the selected entry in the reply request li...

Page 34: ...hone while the but ton is active Agenda If SW6000 is in use the Agenda screen displays the agenda for an active meeting Selecting an item displays full details The agenda is created in SW6000 The Chai...

Page 35: ...SW6000 The Voting result menu is only available for delegates when a voting result is available The screen for casting vote is automatically displayed on all conference units when a voting session or...

Page 36: ...Shure Incorporated 36 75 Channel Selector The Channel Selector allows the user to select from the available interpretation audio channels...

Page 37: ...faces Casts a Yes vote or declares the user as Present 0 Records an Abstain response Casts a No vote Casts a vote Casts a vote The voting button LEDs indicate to participants which options are availab...

Page 38: ...loudspeaker and headphone output Channel 0 of each connected conference unit Go to the Group Setup page Audio Group Setup to view or modify the microphone routing The following routing options are ava...

Page 39: ...the CCU Scroll to the Loudspeaker Menu loudspk control loudspk volume db Headphone Channels Conference units include a headphone output for listening to interpreter channels or other participants on...

Page 40: ...er Control Adding an External Audio Source Two inputs are available on the CCU for adding an external audio source to the system often useful for teleconferencing or in ternet calling Connect a line l...

Page 41: ...when closed distributes the emergency signal to the loudspeakers and all input and out put connections Important When the switch is used for Input 2 the EEM audio signal bypasses the volume and on of...

Page 42: ...its Reassign seat numbers to match the actual seat numbers in the room or on your seating chart Match the entries in the seat table to the corresponding units in the room by clicking in the seat numbe...

Page 43: ...cipant information from the NFC card if applicable When the card is removed the information reverts to the values set in the web app Meeting Controls Several factors may affect the meeting requirement...

Page 44: ...ode the conference unit microphone can only be turned on remotely either from the CCU web app from SW6000 or from a third party con trol system but can be turned off using the Speak button FIFO First...

Page 45: ...nterrupt the first delegate added to the Speak list Lower When the Max speakers Delegates limit is reached a speaker interrupts the first delegate added to the speak list with lower priority Same or l...

Page 46: ...anual Automatic and VOX modes In Manual mode the reply list is cleared when the next re quest is turned on Replies are sorted by the order in which they are received If multiple reply options are used...

Page 47: ...Max speakers Delegates Using FIFO Mode First In First Out FIFO mode automatically turns on microphones based on a chronological queue list This mode works best if Max speakers Delegates is set to one...

Page 48: ...t ting is selectable in 0 5 second increments Default 4 seconds Minimum 1 seconds Maximum 10 seconds Book Drop To ensure that only the speech from a participant activates the microphone turn on the bo...

Page 49: ...addresses administrator chairman and display Sign into the browser interface as an administrator Go to the Security page System Security Enter a password Select Change Password to save the login infor...

Page 50: ...nnel selectors on participant conference units display channel number or language abbreviation Language Setup The Language setup list shows the channels defined in the Interpreter channels settings As...

Page 51: ...turn on their microphone Auto Floor By default interpretation channels with no active interpretation have the floor mix To change the setting go to Interpretation Auto floor On Language channels with...

Page 52: ...dated to the latest firmware version or to upload image files to compatible conference units See the FUU help file for more Make sure the system is on and operating properly Download the latest firmwa...

Page 53: ...e front The built in fan draws air in on the left side and exhausts air on the right and so does not require extra space above or below for cooling Installing the Conference Units To accommodate numer...

Page 54: ...e length Max 200 m from the CCU EX RP to the first MXC conference unit Max 100 m between MXC units Max 200 m between a CCU and a EX RP and between EX RP s Max 1000 m equivalent cable distance from the...

Page 55: ...Plastic frames in patch panel this ensures that the female RJ45 connectors do not ground to the chassis of the patch panel Blank space between connectors leave a space between each female RJ45 connect...

Page 56: ...Shure Incorporated 56 75 Bending Rule Do not sharply bend the cable Ethernet cables cannot bend more than four times the diameter of the cable Pinching...

Page 57: ...ts from the CCU Units should be divided evenly across each chain Position the CCU so that the distance to the first microphone unit is as short as possible Keep the total cable length as short as poss...

Page 58: ...ACC RIB and looping back to a DCS LAN port on the same EX6010 Rackmount Power Supply x4 Troubleshooting Attention Always use shielded Cat 5e or higher network cables for reliable system operation Ens...

Page 59: ...s always used as the source for the floor mix If a unit is not selected in Group A the audio from the unit will not be heard in the built in loudspeakers A microphone cannot be turned On Check the cab...

Page 60: ...lected DCS LAN connection to view the units in a specific chain or loop and identify the first and last units in the sequence The system diagnostic is available for MXC systems only If any legacy DCS...

Page 61: ...e and open the desired backup file Click Reset to reboot the system Reset the system to factory defaults Under Reset to factory defaults click Reset Wait for the system to reboot The computer will los...

Page 62: ...CCU Central control unit with power supply for Europe DIS CCU E Central control unit with power supply for UK DIS CCU UK Central control unit with power supply for U S DIS CCU US Central control unit...

Page 63: ...ower inserter without power supply PI 6001 Inline power inserter with power supply for U S PI 6000 US Inline power inserter with power supply for Argentina PI 6000 AR Inline power inserter with power...

Page 64: ...F UTP cable shielded RJ45 EC 6001 10 20 m black shielded Cat5e F UTP cable shielded RJ45 EC 6001 20 30 m black shielded Cat5e F UTP cable shielded RJ45 EC 6001 30 50 m black shielded Cat5e F UTP cable...

Page 65: ...V GRN GRN 7 Outgoing BRN WHT BRN WHT 8 Outgoing BRN BRN If other color codes are used then the four pairs are connected as follows Pair 2 Pin 1 2 Pair 3 Pin 3 6 Pair 1 Pin 4 5 Pair 4 Pin 7 8 The phase...

Page 66: ...nect the emergency switch to pin 1 and 2 Earphones 3 5 mm Jack plug Pin Connector Function 1 Tip Signal left 2 Ring Signal Right 3 Sleeve Electrical earth screen Common System Specifications Latency M...

Page 67: ...speaker Output 200 Hz 16 kHz 0 5 10 dB Headphone Output 110 Hz 16 kHz 0 5 3 dB Polarity Positive pressure on diaphragm produces positive voltage on pin 2 with respect to pin 3 DIS CCU Out put Micropho...

Page 68: ...3 x 154 9 x 170 7 mm 3 0 x 6 1 x 6 8 in H x W x D Weight 770 g 27 2 oz Screen Type OLED Screen Size 19 37 x 7 86 mm 0 76 x 0 31 in Display Resolution 96 x 39 125 PPI Power Consumption Typical 1 8 W M...

Page 69: ...XC620 F Maximum 3 6 W MXC630 MXC630 F Dimensions MXC630 74 x 268 x 153 mm 2 9 x 10 6 x 6 0 in H x W x D MXC630 F 90 x 235 x 72 mm 3 5 x 9 3 x 2 8 in H x W x D Weight MXC630 1020 g 36 0 oz MXC630 F 116...

Page 70: ...Typical 2 8 W Maximum 4 8W MXCMIU Dimensions MXCMIU 40 x 140 x 78 mm 1 6 x 5 5 x 3 1 in H x W x D MXCMIU FS 39 x 90 x 90 mm 1 5 x 3 5 x 3 5 in H x W x D MXCMIU FL 39 x 160 x 90 mm 1 5 x 6 3 x 3 5 in H...

Page 71: ...kHz 0 5 3 dB THD N 0 07 Dynamic Range PAD OFF Unweighted 89 5 dB PAD OFF A Weighted 91 dB PAD ON Unweighted 115 dB PAD ON A Weighted 116 dB Input Impedance 17 k at 1 kHz Configuration Balanced Type 3...

Page 72: ...ower Consumption Typical 5 5 W Maximum 7 0W Number of Incoming Channels Up to 32 31 Floor Number of Outgoing Channels 3 A B Maximum Units Per Booth 32 Maximum Number of Booths 150 Maximum Number of Un...

Page 73: ...2 k Audio Output Nominal Output Level 70 dB SPL at 0 5m Maximum Audio Output Level Loudspeaker Output 82 dB SPL A at 0 5m Headphone Output 1 7 dBV Audio Frequency Response Speaker Output 200 Hz 16 kHz...

Page 74: ...pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operat ed in a commercial environment This equipment...

Page 75: ...ure Incorporated declares that the radio equipment is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address http www...

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