TROUBLESHOOTING
PROBLEM
INDICATOR STATUS
SOLUTION
No sound.
Green transmitter
POWER light off.
Slide transmitter power switch to ON
position.
Make sure battery is inserted properly
(+/– battery terminals must match trans-
mitter terminals). If battery is properly in-
serted and POWER ON light still does not
glow, replace battery.
No sound.
Green transmitter
POWER light on.
Make sure headset microphone is
plugged into the transmitter.
Slide transmitter audio mute/on switch to
ON position.
No sound.
Green receiver POW-
ER light off.
Make sure ac adapter is securely plugged
into electrical outlet and into dc input con-
nector on rear panel of receiver.
Make sure ac electrical outlet works
and supplies proper voltage.
No sound.
Receiver RF light on.
Receiver PEAK light
flickers during loud
sounds.
Turn up receiver volume control.
Make sure the cable connection between
the receiver and computer sound port is
good.
No sound.
Receiver RF light off.
Transmitter and receiv-
er POWER lights on.
Make sure the transmitter and the receiv-
er are operating on the same frequency.
Extend receiver antenna vertically as far
as possible.
Move receiver antennas away from any
nearby metal objects.
Remove any obstructions from between
transmitter and receiver.
Make sure you can see receiver antenna
from the location of the transmitter.
Move transmitter closer to receiver; it may
be outside system range.
PROBLEM
INDICATOR STATUS
SOLUTION
Distortion level
increases
gradually.
Receiver RF light on.
Transmitter LOW BAT-
TERY light on.
Replace transmitter battery.
Bursts of
noise, distor-
tion, or other
radio signals
interrupting
performance.
Receiver RF light on.
Identify potential sources of interference
(other wireless systems, TV or radio, CB
radios, etc.) and turn them off or remove
them. If this is not possible, use a wireless
system that operates on a different fre-
quency.
Momentary
loss of sound
as transmitter
is moved
around the
area where
system is
used.
Receiver RF light off
when sound is lost.
Reposition receiver and perform walk-
through test again. If audio dropouts per-
sist, mark “dead” spots and avoid them
during wireless operation.
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