SHOWTEC 40158, Manual

Page: 21 / 28

20
Ordercode: 40158
XS-1W
Troubleshooting
No Light
This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps
below in sequence until a solution is found. Once the unit operates properly, do not carry out following
steps.
If the light effect does not operate properly, refer servicing to a technician.
Response: Suspect three potential problem areas as: the power supply, the LED, the fuse.
01)
Power supply. Check that the unit is plugged into an appropriate power supply.
02) The LED. Return the XS-1W to your Showtec dealer.
03) The fuse. Replace the fuse. See page 19 for replacing the fuse.
04) If all of the above appears to be O.K., plug the unit in again.
05) If you are unable to determine the cause of the problem, do not open the Galactic, as this may
damage the unit and the warranty will become void.
06) Return the device to your Showtec dealer.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
01)
Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician
See next page for more problem solving.