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ShoreGear-

60/12

Power 

LED

LAN 2 

connector

Analog port LEDs

LAN 1 

connector

Audio input port

(music-on-hold)

RS-232C 

maintenance 

port

RJ-11

Power Fail Transfer

port

RJ-21X

Telco port

Audio output port

(night bell)

Choosing a Location

To ensure optimum operating conditions for the ShoreGear voice switch, make 
sure that its operating environment is adequately ventilated, free of gas or airborne 
particles, and isolated from electrical noise.

Installing the ShoreGear Voice Switch (Rack Mount)

The ShoreGear voice switch is equipped with pre-installed rack-mount ears for easy 
installation into a standard 19-inch rack. 

Introduction

About the ShoreGear-60/12

The ShoreGear-60/12 Voice Switch connects enterprise telephone extensions 
through an internal IP network, or to any central office (CO) analog trunk line. 
The switch provides connectivity through:

•  Two RJ-45 local area network (LAN) connectors

•  One RJ-21X port for connecting the switch to a telephone company punch-

down block, patch panel, or 12-port harmonica connector.

•  One RJ-11 port for connection to the extension side of the Power Fail Transfer 

Unit (Extension 9)

•  One DB-9, RS-232C maintenance port (19200 bps, 8 bits, no parity, 1 stop bit, 
  no handshake) for serial communications

•  One audio input port (3.5 mm stereo) for connecting a music-on-hold source

•  One audio output port (3.5 mm stereo) for connecting the switch to a corporate 

paging system or night bell

The ShoreGear-60/12 Voice Switch package contains:

•  ShoreGear-60/12 Voice Switch
•  Power cord
•  Stick-on feet 

(for surface installation)

•  ShoreGear-60/12 Telco cable

•  Cable retainer for the ShoreGear-60/12 Telco cable 

  

 (a metal bracket with a Velcro strap)

Installation

1

  Lift the ShoreGear voice switch 

to the desired height and 
attach it to the frame with four 
standard rack screws. 

2

  

Insert the screws in both the 

upper and lower positions on 
the rack-mount ears.

ShoreGear

 60/12

What You Need for Installation 

To install the switch, you need the following equipment:
•  AC surge protector for the power connection
•  RJ-45 cable for connecting the switch to the local area network
•  Music-on-hold source with a standard mini-headphone Y-adapter (optional)
•  Permanent earthing connector for grounding the device
•  RJ-21 telephone cable for telephone- and trunk-line connections (optional)
•  RJ-21 to RJ-11 patch panel for connecting telephones and trunk lines
•  #1 Phillips screwdriver

Connections

ShoreGear

 60/12

ShoreGear

 60/12

NOTE

Make sure there is at least  

two inches of open space around all vent holes. 

Mounting the ShoreGear Voice Switch on a Flat Surface

If you plan to mount the switch on a flat surface, first attach the provided rubber feet 
to the bottom corners of the device. (You can stack up to three switches in a surface 
installation.)

Attaching an Earthing Connector

To meet UL requirments for proper grounding, you must connect a permanent 
earthing protector between the ShoreGear voice switch and the wiring system 
ground. 

1

  Connect a ground wire (#16 AWG wire or larger) to the screw on the back of the 

unit and to the right of the product label. 

2

  Connect the other end of the ground wire to the wiring system ground. 

CAUTION:

 Always connect the permanent earthing connector before attempting to 

connect the switch to a LAN segment and telecommunication lines.

Connecting the ShoreGear Voice Switch to the Network

Once the ShoreGear-60/12 Voice Switch is secured to a rack or surface-mounted, you 
can connect it to the data network. 

Powering on the ShoreGear Voice Switch

After connecting the switch to the network, power on the device by connecting it to 
an AC power source.

1

  Plug an AC surge protector (not provided) into a grounded AC power source.

2

  Plug one end of the provided power cord into the receptacle on the back of the 

switch, then plug the other end into the AC surge protector. 

The power LED flashes momentarily, and remains lit. 

•  If the LED is not lit, make sure the power cord is plugged into the switch and the 

power source. 

•  If the LED continues flashing, there is an internal error. Unplug the switch to 

power it off, then power it back on. Refer to the “Configuring Switches” chapter 
in the 

ShoreTel Administration Guide

 for information on flash patterns, or contact 

the ShoreTel Customer Response Center at http://www.shoretel.com.

The LAN ports auto-sense the network transport rate. When the network 
connection is established, the network LED indicates a transport rate of 10 Mbps or 
100 Mbps, and whether the switch is receiving and transmitting data.

Optional Connections

After connecting the voice switch to the LAN, you can make optional connections, 
including input from a music-on-hold source or output to 
your internal paging system.

  Use an RJ-45 Ethernet cable to connect one or both 

of the LAN ports to the network subnet.

NOTE:

 While both ports can detect and respond to link 

status, the switch uses only one LAN port at a time. 

1

  Connect a music-on-hold source (CD player or 

  other audio source) to the audio input port.

2

  Connect your site’s paging system to the audio 

  output port.

Connecting Trunk and Telephone Lines

Use the provided ShoreGear-60/12 Telco cable and cable retainer to connect the 
voice switch to the telephone company’s punch-down block or patch panel. 

   

Use a #1 Phillips screwdriver to remove the 

two screws on either side of the RJ-21X port, 
then place the retainer on the port and re-
attach the screws.

2

   Plug the Telco cable into the port, then pull 

the Velcro strap tightly around the cable 
connector and fasten it.

3

  

Connect the other end of the Telco cable to 
the punch-down block or patch panel.

CAUTION: 

To reduce risk of fire, always use #26 

AWG or larger telecommunications line cable.

NOTE

: For detailed information on switch 

port and trunk configuration, see the sections 
“Configuring Switches” and “Configuring Trunks” 
in the 

ShoreTel Administration Guide.

Default 

switch

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