ShoreTel IP Phone 565g
Picking Up the Night Bell
1
ShoreTel IP Phone 565g
User Guide
41
To issue a Whisper Page to another user who is on a call, dial
, plus the extension of that
user. Note that the recipient must be on an IP110, IP210, IP212k, IP230, IP530 or IP560/560g/565g
handset. If a Whisper Page call is sent to any other phone (e.g., IP100, SoftPhone, or analog phone)
the call will appear as a second incoming call.
Picking Up the Night Bell
A night bell, when activated by your system administrator, allows calls to route to an extension that will
ring on an overhead speaker. This feature can be convenient for off-hours when a caller needs to
speak with anyone at a site.
If you have access to the night bell function (set by your system administrator), dial
to
answer the call at your site.
If you hear an error tone when you try to pick up the night bell, the night bell may not be configured at
your site or you may not have the necessary permissions. Contact your system administrator if this
occurs.
Toggling the Hunt Group Status
With the appropriate permissions, you can toggle the hunt group status from busy to not busy (or vice
versa) by dialing
, plus the extension of the hunt group. A system prompt announces the
current status (Busy/Not Busy) of the hunt group. This feature is especially useful when hunt group
members are in a meeting or leave work early. If you are a member of more than one hunt group, you
must enter the extension associated with the desired hunt group after dialing the access code above.
Overhead Paging
If you have permission (set by your system administrator) to access the overhead paging system, dial
the number given to you by your system administrator and wait for the confirmation tone, and then
begin speaking. Hang up when you are finished.
If you hear a re-order tone or intercept tone when you try to page, paging may not be configured at
your site or you may not have the necessary permissions. Contact your system administrator if this
occurs.
Note
If you use the Whisper Page feature often, you should have your system administrator configure a
custom key to provide one-button Whisper Page operation. See
Programming Your Custom Buttons
on page 28for more information.
Note
If you use the Night Bell feature often, you should have your system administrator configure a custom
key to provide one-button Night Bell operation. See
Programming Your Custom Buttons
for more information.
