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Shenzhen Hongdian Technologies H3526 MDVR, User Manual

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Shenzhen Hongdian Technologies H3526 MDVR User Manual Download Page 75

 

 
 

 

Hongdian Corporation

 

 

63 

 

H3526 MDVR User Manual 

 

5 

FAQ 

About This Chapter 

Section 

Content introduction 

5.1  Operation 
FAQ   

Operation FAQ in the installation and use of H3526 MDVR.   

5.2 
Configuration 
FAQ 

FAQ

。

Configuration FAQ in the use of H3526 MDVR.   

5.1 

Operation FAQ 

1.

 

I select  “Channel  4” in  web  interface  of  H3526  MDVR  and  then  click  “Play”,  but  only  the 
words of CHN4 and time appear without any videos, why?   

Summary of Contents for H3526 MDVR

Page 1: ...User Manual H3526 MDVR www hongdian com...

Page 2: ...tected by copyright law Whereby no organization or individual shall copy or reproduce the whole or part of this user manual by any means without written authorization from Shenzhen Hongdian Technologi...

Page 3: ...ng to the document is as shown below Product name Product version H3526 MDVR V10 Readers The document applies to the following persons R D engineers Technical support engineers Customers If you are th...

Page 4: ...reviations in the instruction Conventions Symbol Conventions The symbols that may be found in this document are defined as follows Symbol Description Indicates a potentially hazardous situation which...

Page 5: ...ventions Convention Description Boldface Buttons menus parameters tabs window and dialog titles are in boldface For example click OK Multi level menus are in boldface and separated by the signs For ex...

Page 6: ...ion without moving the pointer Drag Press and hold the primary mouse button and move the pointer to a certain position Update History Docume nt Version Data Description V1 0 2016 07 18 Release of H352...

Page 7: ...tion steps 17 3 Guidance for Quick Use 19 3 1 Indicator in Terminal Panel 19 3 2 Configuration of Local Connection 20 3 3 Registration in Platform Server 25 4 Guidance for Advance Use 29 4 1 Video Pla...

Page 8: ...ttings 46 4 6 2 Serial application 47 4 6 3 IO parameter settings 49 4 7 System Management 50 4 7 1 Formatting 50 4 7 2 Time 51 4 7 3 Log management 53 4 7 4 Upgrading 54 4 7 5 Configuration managemen...

Page 9: ...l Set Screws on Hard Disk 8 Figure 2 11 Tighten Square Head Screws on Hard Disk Cover 9 Figure 2 12 Front Panel Interface 10 Figure 2 13 Rear Panel Interface 10 Figure 2 14 I O RS485 RS232 5V 12V OUT...

Page 10: ...Video Control Button 31 Figure 4 5 Audio Adjustment Button 31 Figure 4 6 Query of Equipment Version Information 32 Figure 4 7 Modem Net Info 33 Figure 4 8 WIFI Info 33 Figure 4 9 Center Online Status...

Page 11: ...4 Figure 4 37 Upgrading Interface 55 Figure 4 38 Upgrading Interface 55 Figure 4 39 Config Import Export Interface 55 Figure 4 40 File Download Dialog 56 Figure 4 41 Config Import Export Interface 56...

Page 12: ...l Figure 4 56 Control Download Interface 70 Figure 4 57 Pop up Installation Warning 70 Figure 4 58 Normally Watch Video 71 Figure 4 59 Modem Setting Configuration 71 Figure 4 60 Center Server Settings...

Page 13: ...eo collection 1 way MIC storage GPS positioning and transmission It digitally codes and transmits the audio and video data collected by camera to the monitoring center through pick up under 3G 4G wire...

Page 14: ...Hongdian Corporation 2 H3526 MDVR User Manual Figure 1 1 Typical Network of H3526 MDVR...

Page 15: ...vice list inspection of H3526 MDVR on the installation site 2 3 Installation of SIM Card Installation of storage device in H3526 MDVR 2 4 Connection of Device Line Connection of connecting line in H35...

Page 16: ...line serial portline communication antenna network line and other lines 4 Power supply Power on H3526 MDVR 5 Installation inspection Check the device connection and network 2 2 Open Box Please open t...

Page 17: ...ter settings of device are one way CIF form PAL form 25 frame s and 200kbps Therefore customers may decide the volume of hard disk based on it SIM card can be installed as per the following operation...

Page 18: ...isk Step 3 Insert SIM card as shown in Fig 2 Figure 2 5 Installation Position of SIM Card Step 4 Insert hard disk screw spring screws and lock the hard disk Figure 2 6 Screw Spring Screws and Lock Fin...

Page 19: ...extract hard disk cartridge as shown in Fig 2 7 Figure 2 7 Extract Hard Disk Cartridge Step 6 Unscrew square head screws as shown in Fig 2 8 Figure 2 8 Unscrew Square Head Screws Step 7 Align and hori...

Page 20: ...tep 8 Turn the hard disk cartridge upside down hold the hard disk by hands and tighten the set screws as shown in Fig 2 10 Figure 2 10 Install Set Screws on Hard Disk Step 9 Then install the cover of...

Page 21: ...d Disk Cover Finish 2 4 Connection of Device Line Background The connectors of H3526 MDVR are mainlyin its front and rear panels andtheir related information shall be known before the connection See F...

Page 22: ...ce contains WiFi function Recovery of default button DEF Quick recovery of default settings Rear panel Audioand video I O AV IN OUT AV IN1 AV IN4 AVOUT1 connects the audio and video interface of H3526...

Page 23: ...ace See Table 2 2 and Fig 2 14 for the connection sequence of I O RS485 RS232 5V 12V OUT interface of the equipment Figure 2 14 I O RS485 RS232 5V 12V OUT Interface Table 2 2 Line Sequence of IOInterf...

Page 24: ...on 14 NC No connection 15 GND Grounding 16 PC_TX2 Transmitted Data RS232 interface 17 PC_RX2 Received Data RS232 interface 18 GND Grounding 19 NC No connection 20 NC No connection 21 GND Grounding 22...

Page 25: ...nterface Figure 2 16 Line Sequence of AV OUT Interface Figure 2 17 Line Sequence of External Plug of AV OUT Interface Voice Intercom I O The voice intercom I O interface isas shown in Fig 2 12 Insert...

Page 26: ...526 MDVR User Manual Figure 2 18 Voice Intercom I O Interface Table 2 3 I O Interface of VoiceIntercom SN Pins Definition SN Pins Definition 1 MICINP 4 OUT_R 2 OUT_L 5 GND 3 MICINN 6 5V OUT Figure 2 1...

Page 27: ...20 Power Connector Table 2 4 Connection Sequenceof Power Supply Sequenc e Label Comments 1 GND Grounding 2 DC IN Positive pole of power 3 ACC Ignition wire See Fig 2 21 for the connection of power lin...

Page 28: ...hernet interface adopts RJ 45 connector as a standard self adaption 10 100BaseT Ethernet exchanging interface USB Standard USB2 0 interface VGA interface It is an interface that connects monitor as sh...

Page 29: ...6 MDVR shall be correctly connected to the stabilized voltage supply before power on 2 6 Installation Inspection 2 6 1 Preparations The lines and cables shall be connected after being verified Make su...

Page 30: ...ngdian Corporation 18 H3526 MDVR User Manual Step 5 H3526 MDVR is normally working ifPOWER and RUN indicators are on after locking Step 6 Internet connect is normal if ETH indicator is on after lockin...

Page 31: ...Server Registration of H3526 MDVR in platform server 3 1 Indicator in Terminal Panel All of the 8 indicators of H3526 MDVR are in the front panel of device See Table 3 1 for their status Table 3 1 Exp...

Page 32: ...ll connect and power on the cables according to the installation steps and configure the local connection in local computer Then the user can manage and configure the device by logging in system with...

Page 33: ...Connection Window Step 2 Double click Local Area Connection to open Local Area Connection Status window as shown in Fig 3 2 Figure 3 2 Local Connection Status Step 3 Click Property in Local Area Conne...

Page 34: ...advanced configuration are the major configuration modes in the following configurations 1 General configuration Double click Internet Protocol TCP IPv4 in Local Connection Property window to open In...

Page 35: ...ngdian Corporation 23 H3526 MDVR User Manual Figure 3 4 Property Window of Internet Protocol TCP IPv4 Note IPaddress can be 192 168 8 can be anyinteger from 2 to 254 Click OK to finish the configurati...

Page 36: ...configuration The user can add the route when configuring H3526 MDVR without disconnecting the LAN communication of local PC under the original Internet environment Step 1 Step 3 Click Advanced of Fi...

Page 37: ...r the installation interface of HD_AxPlayer ocx control in the platform system 1 The configuration webpage willappear in the case of successful installation 2 Otherwise the user shall verify digital s...

Page 38: ...Scan platform server is correctly installed and its service is activated Operation steps Step 1 Log in Web configuration interface of H3526 MDVR Step 2 Click Network Setting Modem Setting Select 3G in...

Page 39: ...conditions and other parameters are defaults The device shall be restarted after its IDis modified Step 6 Click Save to finish the operation of access platform server Finish Configuration inspection...

Page 40: ...Hongdian Corporation 28 H3526 MDVR User Manual Step 4 Finish...

Page 41: ...4 7 System Management Configuration of system management of H3526 MDVR 4 1 Video Play Background Hongdian H3526 MDVR system supports 6 channels audio and video display Wherein Channels 1 4 are SD cha...

Page 42: ...ls Channels 1 6 The cameras of Channels 1 6 are arranged from left to right and top to bottom One channel can display one s creen or several screens and users can choose the screens to be displayed in...

Page 43: ...itch the current channel windshield wiper of PTZ Click to switch the current channel light of PTZ Click to activate the automatic cruise of current channel of PTZ Click to close the current channel of...

Page 44: ...center on line status and video storage status of H3526 MDVR device Network status indicates the healthy degree of network The user will know the network status network type and IP address in time by...

Page 45: ...ant terms are as follows Constant Bit Rate The encoding provides the bandwidth with a fix value independently of the amount of data Therefore when the image is rich in color and changes rapidly it may...

Page 46: ...nd videos in four channels Operation steps Step 1 Click Video Setting Video Encoding to access the video encoding interface as shown in Fig 4 11 Configure the parameters of Live Stream and Storage Str...

Page 47: ...parameter configuration of Video Encoding after configuring the parameters in all channels Finish 4 3 2 Video output Background The configuration of Video Output is used for setting the display mode o...

Page 48: ...ting Background OSD is the abbreviation of on screen display which indicates the screen display settings to control the words in video image describe time and display settings OSD Content includes Tex...

Page 49: ...priate position in play window Step 4 Click Save to finish the parameter settings Finish 4 3 4 Storage setting Background It is used for setting the warning video delay video main memorizer and standb...

Page 50: ...ameter settings Step 5 Finish 4 3 5 Image settings Background It is used for configuring the image color based on users favorite color effect Operation steps Step 1 Click Video Setting Image Settings...

Page 51: ...asic Setting interface configure the parameters as per the actual conditions and then save as shown in Fig 4 17 Figure 4 17 Basic Setting Interface Step 2 4 4 2 Server setting Background Server settin...

Page 52: ...t port of server Step 3 Click Save to finish the settings 4 4 3 Extend setting Background Extend setting can be finished in this page including over speed settings and initial mileage settings Operati...

Page 53: ...em setting Background H3526 MDVR supports 3G 4G wireless network transmission Modem setting is a dial mode that dials through wireless module and connects to external network under wireless condition...

Page 54: ...WIFI settings Background WiFi Wireless Fidelity is a kind of wireless network technology which enable the users to surf the Internet in wireless network AP and STATION are two main modes The users in...

Page 55: ...rmation and save the configuration See 2 6 4 Wi Fi settings of H3526 MDVR Parameters Details V1 0 for the WiFi setting parameters Finish WiFi mode is STATION Step 1 Select Network Setting WiFi Setting...

Page 56: ...WiFi settings of H3526 MDVR Parameters Details V1 0 for the parameters in WiFi configuration Finish 4 5 3 Ethernet settings Background Ethernet is used for setting the parameters of wired network con...

Page 57: ...te settings and NAT function settings Operation steps Step 1 Select Network Setting Route Setting to access Route Setting interface as shown in Fig 4 24 Figure 4 24 Route Setting Interface Step 2 Defa...

Page 58: ...etwork Setting Traffic Control See Fig 4 26 for its interface Figure 4 26 Traffic Control Interface 4 6 External Device Management 4 6 1 Serial settings Background Serial Settings indicate the serial...

Page 59: ...and RS485 com0 for RS485 serial port and com1 for RS232 serial port Step 5 4 6 2 Serial application Background Serial port functions can be switched for the actual external device of serial port in S...

Page 60: ...Hongdian Corporation 48 H3526 MDVR User Manual Figure 4 28 Serial Applications Interface...

Page 61: ...s Step 3 Click Save Step 4 Finish 4 6 3 IO parameter settings Background It is used for configuring different I O interface including 6 IO_IN interfaces and 2 IO_OUT interfaces with the same configura...

Page 62: ...the parameters Step 3 Connect IO_OUT1 to warning output device and trigger IO_OUT1 with the corresponding effective electrical level based on the configured effective electric level Finish 4 7 System...

Page 63: ...known as NTP Network Time Protocol It enables the computer to synchronize its clock based on the time of network clock server and provides the high precision time correction H3526 MDVR supports server...

Page 64: ...hronous network timing Please make sure the network IP address of device is the public network IP address before using this function Please adopt manual timing if the device has been registered in the...

Page 65: ...Click Save to finish Manual Step 3 Check whether the current system time has been calibrated in the top right corner of operation page after the calibration Finish 4 7 3 Log management Background Log...

Page 66: ...through page system The users shall make sure to obtain the right file before the upgrading updating 1 The updating file is specially encrypted so the illegal file cannot be upgraded 2 Please do not c...

Page 67: ...after updating all files Finish 4 7 5 Configuration management Background Config Mgmt is use for exporting the configuration file as the local file or importing the new configuration file with the suf...

Page 68: ...Step 2 Click Browse and select the configuration file with the suffix of tar as shown in Fig 4 42 Figure 4 42 Config Import Export Interface Step 3 Click Import icon to lay the local configuration fi...

Page 69: ...ult password is admin It is suggested to modifyafter the initial operation Finish 4 7 7 Reboot Background Reboot indicates the warm restarting operation of MDVR mainly used in the remote management co...

Page 70: ...he data of the current system before recovering to the factory configuration Otherwise system recovery is not recommended The device will return to factory setting status after System Recovery so plea...

Page 71: ...vice when there is no other booting up and shutting down modes Turn the key to UNLOCK position to shut down working device RUN light is on and then extract the hard disk from device The device boots u...

Page 72: ...Table 4 1 for the shutting down situations of device Table 4 1 Timing Explanation Switch mode Boot time Shut down time of timing Close time of vehicle key Delay time mi n Shut down time of device Igni...

Page 73: ...Upgrading Service to access Upgrading Service screen as shown in Fig 4 48 Figure 4 48 Upgrading Service Settings Interface Step 2 Fill in remote server address click Save to finish the setting configu...

Page 74: ......

Page 75: ...5 1 Operation FAQ Operation FAQ in the installation and use of H3526 MDVR 5 2 Configuration FAQ FAQ Configuration FAQ in the use of H3526 MDVR 5 1 Operation FAQ 1 I select Channel 4 in web interface...

Page 76: ...tput 1 Check whether there is short circuit between 12V power and negative pole 12V power and metal head of cable and exposed metal of shell 2 Please contact out Technical Support Engineer to position...

Page 77: ...not be detected after the above operation then please verify whether the hard disk is damaged You can connect the hard disk to other hardware and the hard disk is damaged if it cannot be detected by o...

Page 78: ...Answer Maybe you haven t downloaded and installed the video control of Hongdian The video control can be downloaded and installed as per the following operation steps 1 Open IE browser select Tool In...

Page 79: ...Hongdian Corporation 67 H3526 MDVR User Manual Figure 4 53 Internet Options Interface 2 Click Security tab and click Self define Grade to open Security Settings Internet Area as shown in Fig 5 6...

Page 80: ...dian Corporation 68 H3526 MDVR User Manual Figure 4 54 Security Settings Internet Area Interface 3 Set the values of items contained in ActiveX Control and Plug in The item values are as shown in Fig...

Page 81: ...Figure 4 55 ActiveX Control and Plug in Settings 4 Click OK to finish the settings Close IE browser and re open Web configuration interface of H3526 MDVR The following prompt information will appear...

Page 82: ...d allow running the add in Figure 4 56 Control Download Interface 5 Right click the prompt information and select Running Load to access Security Warning interface as shown in Fig 5 9 Figure 4 57 Pop...

Page 83: ...3526 MDVR has been connected Please check whether Network Setting Modem Network Auto dial in Web configuration page of H3526 MDVR has been switched into Activate as shown in Fig 5 11 Please check whet...

Page 84: ...ontrol PTZ 1 Check whether the control line of PTZ RS 485 is correctly connected to the host of H3526 MDVR Pay attention to distinguish positive and negative poles 485 485 2 Check whether the control...

Page 85: ...ernal I F PTZ Settings in web configuration interface of H3526 MDVR to check whether the serial port baud rate data bits stop bit and check bit are consistent with the parameters of external camera Pl...

Page 86: ......

Page 87: ...y which indicates the screen display settings to control the words in video image describe time and display settings P PPP PPP is the abbreviation of Point to Point Protocol that provides a standard m...

Page 88: ...ogy and radio frequency technology that optimize the nearby wireless connection Wireless network is similar to the wired network in application but not in transmission media It replaces the network li...

Page 89: ...lution GPRS General Packet Radio Service GPS Global Positioning System GSM Global System for Mobile Communications IP Internet Protocol ICMP Internet Control Message Protocol LAN Local Area Network LC...

Page 90: ...Hongdian Corporation 78 H3526 MDVR User Manual WCDMA Wideband Code Division Multiple Access WWW World Wide Web...

Page 91: ...F16 Tower A Building 14 No 12 Ganli 6th Road Longgang District Shenzhen 518112 China 86 755 88864288 5 86 755 83404677 hongdianchina www hongdian com sales hongdian com Hongdian_China Create smart thi...

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