8
9
Problem
Possible Reason(s)
Solution
The unit is plugged in and
turned on, but the ready
indicator light does not flash
and no steam comes out from
steam jet.
Ready indicator light does
not flash means unit has no
electricity.
1. Make sure unit is plugged in
and the outlet is working.
2. If connection to outlet is good,
but unit still is not working,
please contact SI Products
Customer Service.
The unit is plugged in and the
indicator light is solid, but no
steam comes out from steam
jet.
1. The water reservoir may be
low on water or empty.
2. There may be an internal
problem.
1. Unplug unit and allow to cool
for at least 30 minutes. Empty
residual water first and then
refill using supplied fill cup.
2. Contact Customer Service.
The steam coming out of the
unit looks dirty.
There is too much scale built
up inside due to not using
distilled or demineralized
water.
1. Please make sure you use
distilled or demineralized
water.
2. Use a 50/50 mixture of
distilled water and vinegar and
soak for 5 minutes to clean.
Pour out cleaning solution
before refilling with water.
Unit sprays out water at first,
instead of steam.
There is too much water in
the reservoir.
1. Unplug the unit and allow to
cool for at least 30 minutes.
Empty tank. Using the
supplied measuring cup, fill
with water only to the red Max
Fill line.
QUICK REFERENCE TROUBLESHOOTING
WARNING:
Water and steam may cause burns. DO NOT open the reservoir lid
when unit is powered on. DO NOT tip the unit in use. For your safety, wait until
steam jet nozzle is steam-free before adding more water. Let jewelry and unit cool
completely for at least 30 minutes before touching, to avoid burn injury.
Cleaning the Steam Cleaner Unit:
When finished cleaning jewelry, please use a 50/50 mixture of distilled water and
vinegar and soak the water cup for 5 minutes. Then rinse.
NOTE:
Do not immerse in any liquid to clean. Never use abrasive cleaners,
brushes, gasoline, kerosene, glass / furniture polish or paint thinner to clean.
Do not attempt to repair. There are no user serviceable parts. For service,
send the unit to SI Products address listed in the warranty section.
Storing Unit:
1. Unplug the power cord.
2. Allow unit to cool down for at least 30 minutes.
3. Pour out the water from reservoir and let dry completely.
4. Place cleaner in its box or in a safe, dry, cool place. To avoid breakage,
do not wrap the power cord around the unit. Do not hang the unit by the
hand control cord.
5. Store all attachments and move the unit to storage.
Main Unit Specifications:
• Unit Weight: 3.7 lbs.
• Water Tank Capacity: 6.8 oz.
• Steam Output Cycle Time: 10-20 seconds
• Input Voltage: 120V 60Hz
• Output Power: 1100W
