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T-5
Trouble with Compact Discs
Question: Why can’t I read data from a compact disc?
•
Confirm the CD is inserted correctly.
•
Confirm the drive name and the file name are correct.
•
Confirm the CD is not stained or scratched.
•
Confirm the CD or files are supported.
•
Wait for more than 10 seconds after inserting the CD. It takes some seconds for
the CD-ROM drive to recognize the CD.
Question: Why can’t I play files from a compact disc?
•
Confirm the CD or files are supported.
Question: Why doesn’t the CD-ROM drive open?
•
Confirm the computer is turned on.
•
After turning off the computer, insert a fine rod such as the end of a paper clip
into the CD tray eject hole on the right side of your computer. For the location of
the hole, see the section
Overview of the Computer
.
Question: If the message requiring Windows 98 CD-ROM appears?
•
Type
C:\WINDOWS\OPTIONS\CABS
in
Copy files from:
dialog box.
Trouble with Hard Disk
Question: Why can't I read or write data to/from the hard disk?
•
Confirm the drive and file names are correct.
•
Confirm the hard disk has sufficient free space.
•
The hard disk in your computer is formatted with FAT32. You cannot read or
write data formatted in other operating systems, which are not FAT 32
compatible. Applications that are not compliant with FAT32 may not work
properly.
•
If you cannot re-install Windows 98 correctly, check whether the item
Boot
Sector Virus Protection
in the
Security
menu of the Setup Utility is set to
Disabled
.
