Action
Yes
No
Step 1
a
Depending on your operating system, specify the paper source
from the Printing Preferences or Print dialog.
b
Print the document.
Do horizontal dark lines appear on prints?
Go to step 2.
The problem is
solved.
Step 2
a
Depending on your operating system, specify the paper type
from the Printing Preferences or from Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded in
the tray.
•
You can also change the setting on the printer control
panel. From the home screen, touch
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
.
b
Print the document.
Do horizontal dark lines appear on prints?
Go to step 3.
The problem is
solved.
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Print the document.
Do horizontal dark lines appear on prints?
Contact your
. The problem is
solved.
Vertical dark lines
Note:
Before solving the problem, print the Print Quality Test Pages. From the home screen, touch
Settings
>
Troubleshooting
>
Print Quality Test Pages
.
Troubleshooting
131
Summary of Contents for MX-C507P
Page 1: ...DIGITAL FULL COLOR PRINTER MX C507P User s Guide September 2021 Machine type 5028 Model 6AH ...
Page 89: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 89 ...
Page 91: ...8 Insert the black toner cartridge 9 Insert the imaging kit Maintaining the printer 91 ...
Page 93: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 93 ...
Page 95: ...8 Insert the toner cartridges 9 Insert the new imaging kit Maintaining the printer 95 ...
Page 102: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 102 ...
Page 155: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 155 ...
Page 156: ...5 Attach the housing to the controller board access cover Upgrading and migrating 156 ...
Page 162: ...5 Open door B 6 Open door C Upgrading and migrating 162 ...