Sharp MX-B427PW, User Manual

Page: 117 / 131

Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages . For non
‑
touch
‑
screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Fix slow printing problems. For more information, see “Slow
printing” on page 101 .
Do vertical white lines appear on prints?
Contact your dealer . The problem is
solved.
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages . For non
‑
touch
‑
screen printer models, press to
navigate through the settings.
Troubleshoot a problem 117