Sharp MX 3070, Troubleshooting Manual

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29
Printing Problems
Is the I/O timeout setting too short? ■ Check with your administrator.
If the I/O timeout setting is too short, errors may occur while writing to the printer.
Ask the administrator of the machine to configure an appropriate time in "I/O
Timeout".

"Setting mode (administrator)" → [System Settings] → [Printer Settings]
→ [Condition Settings] → [Interface Settings] → [I/O Timeout].
Was a Notice Page printed?
■
Check the Notice Page.
A Notice Page will be printed to indicate the cause of the problem if a print job
cannot be performed as specified and the cause is not shown in the display.
Read the printed page and take appropriate actions.
For example, a Notice Page will be printed in the following situations.
• The print job is too large to fit in memory.
• A function that has been prohibited by the administrator is specified.
By factory default, Notice Pages are not printed.
Have functions been disabled by the
administrator? ■ Check with your administrator.
When user authentication is enabled, the functions that you can use may be
restricted in your user settings. Check with your administrator.
I DON'T KNOW HOW TO CANCEL PRINTING
Check Solution
Follow the steps below to cancel
printing ■ If the print data has not been spooled to the machine, refer to the manual for your
operating system or application.
If the print data has been spooled to the machine, tap the [Job Status] key,
the [Spool] key, or the [Job Queue] key, and select the job you want to delete
from the list. Open the action panel and tap [Stop/Delete]. A message will appear
to confirm the cancelation. Tap the [Cancel] key.
COLOR PRINTING DOES NOT TAKE PLACE
Check Solution
Is the color mode set to "Color"?
■
Select "Auto" or "Color" for the color mode setting.
Windows:
The setting is selected in the [Main] tab of the printer driver.
Mac OS:
The color mode setting is configured in the [Color] menu of the print window.
In Windows, you can also configure the setting on the [Quality] tab of the printer
driver.
Have functions been disabled by the
administrator? ■ Check with your administrator.
When user authentication is enabled, the functions that you can use may be
restricted in your user settings.
Check Solution
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