Sharp LC-43LBU591C User Manual Download

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LC-43LBU591U / LC-50LBU591U / LC-55LBU591U / LC-65LBU591U

LC-43LBU591C / LC-50LBU591C / LC-55LBU591C / LC-65LBU591C

Troubleshooting

FAQ

For the latest answers to Frequently Asked Questions, visit the Common Questions section at

https://www.sharptvusa.com/support

and the Support section of the Roku website (

www.roku.com

Video and audio

Warning

Do not try to repair your TV yourself. Contact authorized service personnel.

Note

If the problem is not solved by using these troubleshooting instructions,
turn off your TV, then turn it on again.

Note

If you have any other questions about how to use your TV that are not
covered in this User Guide, go to

http://support.roku.com

and select your TV

brand and model.

Symptom

Possible cause

Try this...

Picture does not
fill the screen or
there are black
bars around the
picture

The picture size may
need to be adjusted

• Adjust the picture size (aspect ratio). See the

Picture Size

option

in the

Options

menu.

I don’t see a
picture when I
select an input

TV is not on

• Make sure that your TV is plugged into a working power outlet,

and that your TV is turned on. (Your TV has a light on the front
that indicates if your TV is turned off.)

Cables are not
connected correctly

• Make sure that the video cables are connected correctly and

securely to your TV.

• Make sure that the antenna or cable TV is connected correctly

and securely. See

Connecting a cable or satellite box

on page

Connecting an antenna or cable TV (no box)

on page

Picture settings may be
incorrect

• Adjust the contrast and brightness. See the

TV brightness

option in the

Settings

menu or

Options

menu.

• Adjust the TV picture.

Incorrect input may be
selected

• Make sure that the correct input is selected for the device you

want to view.

Input source not
detected

• Make sure that the device connected to the input is turned on.
• Make sure that the cord to and from the device is connected

firmly and correctly to the device and your TV.

TV input may be bad

• Connect a different device to the same input and check to see if

it works correctly.

TV channel
does not appear

Broadcast TV may be
experiencing problems
or may not be set up

• Try another channel. The station may be experiencing problems.
• Make sure that the incoming signal is compatible.
• If you are trying to watch broadcast TV, make sure that Antenna

TV is set up.

Summary of Contents for LC-43LBU591C

Page 1: ...ease read these instructions to prevent any damage UHD LED 1080p TV LC 43LBU591U LC 50LBU591U LC 55LBU591U LC 65LBU591U LC 43LBU591C LC 50LBU591C LC 55LBU591C LC 65LBU591C 43 50 55 65 CLASS 42 5 Diagonal 49 5 Diagonal 54 6 Diagonal 64 5 Diagonal ...

Page 2: ...or satellite box 19 HDMI best 19 AV good 20 Coaxial good 21 Connecting an antenna or cable TV no box 22 Connecting a DVD or Blu ray player 23 HDMI best 23 AV good 24 Connecting a game console 25 HDMI best 25 AV good 26 Connecting a network router 27 Connecting a computer 28 Connecting a USB flash drive 29 Connecting headphones 30 Connecting external speakers or a sound bar 31 Digital audio using t...

Page 3: ... 38 Cleaning your TV screen 38 Troubleshooting 39 FAQ 39 Video and audio 39 Remote control 42 General 42 Roku 43 Network 44 CEC compatible devices 44 Specifications 46 43 inch LC 43LBU591U LC 43LBU591C 46 50 inch LC 50LBU591U LC 50LBU591C 47 55 inch LC 55LBU591U LC 55LBU591C 48 65 inch LC 65LBU591U LC 65LBU591C 49 Legal notices 50 One year limited warranty Sharp Televisions 54 ...

Page 4: ...d over pulled or grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory such as UL CSA ETL ALWAYS follow all instructions supplied by the ...

Page 5: ...ur TV has four VESA mounting holes on the back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stand must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount or TV stand for complete mounting instructions WARNING Ele...

Page 6: ...al Code ANSI NFPA No 70 provides information with respect to correct grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of the antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Note to CATV system installer Article 820 of the National Electrical Code ANS...

Page 7: ...r Home screen Put your favorite broadcast TV streaming channels gaming console and other devices front and center on the Home screen No more flipping through inputs or wading through complicated menus You can even personalize the names of each input and move tiles around so your most often used devices and streaming channels are only a click away 4 Search for your favorite movie TV show actor or d...

Page 8: ...le devices Go to http support roku com for device compatibility information Let s get started Accessibility U S models only Your TV provides audio descriptions of menus and some remote control functions Depending on the broadcaster audio narration of key elements in programs may also be available Visit http go roku com tvmanual for more information or contact us at 1 855 544 2030 Note My Feed is n...

Page 9: ...t center go to Installing the stands If you want to mount your TV on a wall go to Installing a wall mount bracket Installing the stands 1 Carefully place your TV face down on a cushioned clean surface to protect the screen Notes If you plan to wall mount your TV do not install the stands Store the stands and stand screws in case you decide to use the stands in the future 55 model shown 43 50 55 mo...

Page 10: ...ack of your TV Make sure that the long ends of the stands face the front of your TV Secure each stand with two of the provided screws Model Screw type Screw length of screws 43 50 55 M4 20 mm 4 Model Screw type Screw length of screws 65 M4 25 mm 4 55 model shown 43 50 55 models 65 model ...

Page 11: ...If you attach a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions Your TV is intended to be supported by a UL Listed wall mount bracket with suitable weight ...

Page 12: ...12 43 50 55 65 UHD LED 2160p Sharp Roku TV 2 If the TV stands are installed remove the two screws that secure the stands to your TV 43 50 55 models 55 model shown 65 model ...

Page 13: ...t came with the wall mount bracket for information about how to correctly hang your TV Notes The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that came with the wall mount bracket for screw lengths The mounting holes on the back of your TV take type M6 screws 7 87 in 200 mm 7 87 in 200 mm 43 50 55 models 55 model shown 15 75 in 400 mm ...

Page 14: ...ts 43 50 55 or 65 LED Sharp Roku TV Remote control and batteries 2 AAA TV stands 2 Screws 4 Power cord Quick Setup Guide Important Information Roku TV End User License Agreement EULA Front features Besides the viewing screen the front has a remote control sensor to receive the signals from the remote control do not block and a status indicator The status indicator lights blue when your TV is off t...

Page 15: ...formation see Coaxial good on page 21 or Connecting an antenna or cable TV no box on page 22 6 HDMI1 ARC HDMI 2 HDMI 3 Connect HDMI devices to these jacks For more information see HDMI best on pages 19 23 or 25 or Connecting a computer on page 28 Connect an ARC enabled home theater receiver to the HDMI1 ARC jack For more information see Digital audio using the HDMI 1 ARC jack on page 32 7 DIGITAL ...

Page 16: ...if any orSleep timer is off Subsequent presses cycle among the preset sleep time intervals 30 minutes 1 hour 1 5 hours 2 hours and 3 hours After it is set the Sleep timer remains in effect regardless of what you are watching 6 rewind When playing streaming video that supports this feature or broadcast TV if Live TV Pause is enabled cycles through 1 2 and 3 rewind speeds When playing streaming audi...

Page 17: ... volume up Turnsthevolumeuponesettingwitheachpress Press and hold to turn the volume up rapidly A volume indicator shows the volume level while you are adjusting thevolume andfora few secondsafterward Note If your TV is muted pressing unmutes the sound Button Description 13 volume down Turns the volume down one setting with each press Press and hold to turn the volume down rapidly A volume indicat...

Page 18: ... Good AV composite video requires an audio connection Good Coaxial video audio Connection type and jack Cable connector Digital optical audio output Analog audio input 3 5mm analog audio output Cautions Check the jacks for position and type before making any connections Loose connections can cause poor audio or video quality Make sure that all connections are tight and secure The external audio vi...

Page 19: ...onnect the incoming cable from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to an HDMI jack on your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile...

Page 20: ...e AV and audio out jacks on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AV tile then press OK Notes Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R AUDIO jacks the audio output is analog Cable or satellite bo...

Page 21: ...to the coaxial out jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AntennaTV tile then press OK If you have not set up the TV tuner follow the on screeen instructions Notes Use a coaxial cable to eliminate interference and noise from radio waves Do not bundle th...

Page 22: ...ble with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If the picture quality is good on some channels and poor on others the problem may be ca...

Page 23: ...nplugged and the DVD or Blu ray player is turned off 2 Connect an HDMI cable not provided to an HDMI jack on your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note For better picture quality we recommend...

Page 24: ... ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R AUDIO jacks the audio output is analog AV cable AV cable connector AV jack Audio cable connectors Analog audio ja...

Page 25: ... unplugged and the game console is turned off 2 Connect an HDMI cable not provided to an HDMI jack on your TV and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note For better picture quality we recommend that you use cables ...

Page 26: ...n on your TV and the game console 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note Some older game consoles come with a special AV cable See the documentation that came with your game console or check the manufacturer s website When you connect the audio using the L and R AUDIO jacks the audio output is analog Ga...

Page 27: ...nplugged and the router is turned off 2 Connect an Ethernet cable not provided to the ETHERNET jack on your TV and to an Ethernet jack on the router 3 Plug your TV s power cord into a power outlet then turn on your TV 4 During Guided Setup select Wired Ethernet Connect to wired network to use your wired connection to access the Internet and your Roku account Ethernet cable Network router Ethernet ...

Page 28: ...to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK 5 Adjust the display properties on the computer if necessary Note For better picture quality we recommend that you use cables designated as High Speed HDMI cables HDMI cable HDMI cable co...

Page 29: ...to music stored on the drive or you use the Live TV Pause feature to pause live TV for up to 90 minutes 1 Plug a USB flash drive into the USB port on your TV 2 Press or to highlight the Roku Media Player or USB Media Player tile then press OK Caution Do not remove the USB flash drive or turn off your TV while using the USB flash drive You may lose data or damage the USB flash drive USB flash drive...

Page 30: ...h the headphones Connect the headphones to the jack on your TV Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Note You can also connect a home theater system sound bar or external speaker system to the jack 43 50 55 models 55 model shown 65 model ...

Page 31: ... turned off 2 Connect a digital optical audio cable not provided to the DIGITAL OUTPUT OPTICAL jack on your TV and to the digital optical AUDIO IN jack on the digital speaker system or sound bar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct source For more information see the documentation that came...

Page 32: ...t then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct source For more information see the documentation that came with the digital speaker system or sound bar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press OK Highlight Audio then press OK Highlight TV speakers then press OK Press OK to remove the check from th...

Page 33: ...nd bar is turned off 2 Connect an audio cable not provided to the jack on your TV and to the AUDIO IN jacks on the analog speaker system or sound bar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or sound bar then set it to the correct source For more information see the documentation that came with the analog speaker system or sound bar A...

Page 34: ...he LINE OUT jack on your TV and to the AUDIO IN jacks on the analog speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or soundbar then set it to the correct source For more information see the documentation that came with the analog speaker system or soundbar Note Use the volume controls on the analog speaker system ...

Page 35: ...ections you make depend on the video and audio jacks available on your devices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 18 DVD or Blu ray player Cable or satellite box AV receiver Antenna or ...

Page 36: ...ed from the power outlet 1 Connect the power cord to the power connector on the back of your TV 2 Connect the other end of the cord to a power outlet Caution Your TV should only be operated from the power source indicated on the label Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time 43 50 55 models 55 model shown 65 model ...

Page 37: ...remote control towards the remote sensor on the front of your TV Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin wash immediately Make sure that batteries are disposed of correctly Do not burn or incinerate Notes Do not ...

Page 38: ...too hot or too cold because the cabinet may warp or the screen may malfunction Your TV works best in temperatures that are comfortable to you Storage temperatures are 5 to 113 F 15 to 45 C Working temperatures are 41 to 95 F 5 to 35 C Do not place your TV in direct sunlight or near a heat source Cleaning your TV cabinet Clean the cabinet with a soft lint free cloth If the cabinet is especially dir...

Page 39: ...t and that your TV is turned on Your TV has a light on the front that indicates if your TV is turned off Cables are not connected correctly Make sure that the video cables are connected correctly and securely to your TV Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 19 or Connecting an antenna or cable TV no box on page 22...

Page 40: ...cable s you are using may be bad Try a new set Only snow noise appears on the screen Broadcast TV may be experiencing problems or may not be set up Try another channel The station may be experiencing problems If you are trying to watch broadcast TV make sure that Antenna TV is set up If you are using an antenna and the signal strength is low adjust the antenna or use a highly directional outdoor a...

Page 41: ... theater system soundbar or external speaker system and have connected it with a digital audio cable make sure that you have set up the digital audio connection Make sure that the audio cables are connected correctly and securely to your TV Bad content no audio Make sure that the selected channel or content is intended to be broadcasting with sound Cables may not be connected correctly Make sure t...

Page 42: ...l and contact the manufacturer if problems persist Batteries may be dead Replace dead batteries with new batteries Refer to the User Guide that accompanied your universal remote control Symptom Possible cause Try this No power Power cord may not be connected correctly Make sure that the power cord is correctly connected to both your TV power connector and power outlet See Connecting power on page ...

Page 43: ...binet to expand or contract which can cause a creaking noise This is not a malfunction Control buttons do not work TV may be frozen Unplug the power cord wait a few seconds then plug the cord back in and turn on your TV TV keeps turning off Sleep timer may be turned on Make sure that the sleep timer is not turned on Some features are not available The wrong TV mode may be selected You may have Set...

Page 44: ...ted Connected device may not be a CEC device Make sure that the device is a CEC device See the documentation that came with the device for more information CEC control may not be set up correctly Make sure that your TV has searched for CEC devices My TV is not playing the audio from the connected CEC device Cables may not be connected correctly Make sure that the HDMI cable is connected securely t...

Page 45: ...e is a CEC device See the documentation that came with the device Cables may not be connected correctly Make sure that the HDMI cable is connected securely to your TV and the device Make sure that the device is connected to your TV with an HDMI cable CEC control may not be set up correctly Make sure that your TV has searched for CEC devices My device does not turn off when I turn off my TV Connect...

Page 46: ...ewing angle 178 Analog NTSC Digital ATSC 8 VSB Clear QAM HDMI 3 Composite video 1 WiFi Yes built in Dual band 802 11 A B G N USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital video format MKV MP4 MOV Ethernet Yes Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical DTS Tuning Package DTSStudio Sound Speakers Number 2 Watts per chann...

Page 47: ...wing angle 178 Analog NTSC Digital ATSC 8 VSB Clear QAM HDMI 3 Composite video 1 WiFi Yes built in Dual band 802 11 A B G N USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital video format MKV MP4 MOV Ethernet Yes Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical DTS Tuning Package DTSStudio Sound Speakers Number 2 Watts per channe...

Page 48: ...igital ATSC 8 VSB Clear QAM HDMI 3 Composite video 1 WiFi Yes built in Dual band 802 11 A B G N USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital video format MKV MP4 MOV Ethernet Yes Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical DTS Tuning Package DTSStudio Sound Speakers Number 2 Watts per channel 10W Power consumption ON 1...

Page 49: ...ewing angle 178 Analog NTSC Digital ATSC 8 VSB Clear QAM HDMI 3 Composite video 1 WiFi Yes built in Dual band 802 11 A B G N USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital video format MKV MP4 MOV Ethernet Yes Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical DTS Tuning Package DTSStudio Sound Speakers Number 2 Watts per chann...

Page 50: ...p be liable whether in contract or tort for any direct indirect incidental special or consequential damages attorney fees expenses or any other damages arising out of or in connection with any information contained in or as a result of the use of the device or any content or service accessed by you or any third party even if advised of the possibility of such damages Third party services may be ch...

Page 51: ...arch If downloaded to your phone or mobile device the Roku mobile app allows you to use your voice to search for content on your Television using voice search When you choose to use voice search you agree that Roku and or a third party vendor contracted by Roku have your consent to record process and store your voice inputs e g a recording and the interpretation of what was said and use such voice...

Page 52: ...5032 USA provided that such notice must be postmarked on or before the 30th day after the first to occur of the following events if you do not already have a Roku Account a the date of purchase of Your Television or b the date you create your Roku Account If you have an existing Roku Account all devices you choose to link to your Roku Account and all services provided by Roku which are accessed us...

Page 53: ...1 842 and 7 050 698 Dolby License Notice and Trademark Acknowledgement Manufactured under license from Dolby Laboratories Dolby Dolby Audio and the double D symbol are trademarks of Dolby Laboratories DTS Studio Sound For DTS Patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together are registered trademarks and DTS Studio Sou...

Page 54: ...r instruction education Installation Set up adjustments Cosmetic damage Damage due to acts of God such as power surges Accident s Misuse unintentional or intentional Abuse unintentional or intentional Negligence Commercial purposes use including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex or otherwise used in a place of...

Page 55: ... distributed and warranted by Best Buy Purchasing LLC 7601 Penn Avenue South Richfield Minnesota U S A 55423 3645 under brand license by SHARP Corporation 2017 Best Buy China LTD All rights reserved SHARP is a registered trademark of Sharp Corporation used under license by Hisense International Hong Kong America Investment Co Limited All other trademarks are property of their respective owners V1 ...

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