sharkclean .com
sharkclean .com
NOTE:
Not all accessories come with all units. Please see the on box Quick Start Guide for your unit’s configuration.
To order additional accessories, visit
sharkaccessories.com
.
ADDITIONAL ACCESSORIES AVAILABLE ON SHARKCLEAN.COM/VACMOP
MAINTAINING YOUR VACUUM
A
B
C
A
Shark® VACMOP™ Disposable Pads
B
Shark VACMOP Cleaner
C
Replacement Magnetic Charger
TROUBLESHOOTING
VACMOP™ is not picking up debris. No suction or light suction.
•
The dirt chamber filter on the disposable pad may be saturated. Try using a new pad.
Note: DO NOT
vacuum up liquid or wet debris—this will cause reduced suction or no suction.
Remove liquids and wet messes
ONLY
by mopping.
•
VACMOP Disposable Pad may not be securely attached. Reattach the pad.
•
VACMOP Disposable Pad may be full of debris and need to be replaced.
•
Battery charge may be low. Recharge the battery completely.
The unit turns off on its own. Sprayer is not spraying.
•
Make sure there is enough cleaning solution in the reservoir. Battery charge may be low.
Recharge the battery completely.
Streaks appear on floor after wet mopping.
•
Shark® VACMOP Cleaner has been specially formulated to provide a residue-free, streak-free finish when
used with the Shark VACMOP. Using other cleaning solutions may result in streaking and residue. If you
find residue or streaking on your floors while using our cleaner, it may be due to one of the following:
•
Your floor might not be fully dry yet. If you see streaks or suds while cleaning, just wait 5-10 minutes, and
you should see them evaporate, leaving an even finish on your floors.
•
Your floors might have built-up grime and dirt. The first few times you use your VACMOP, it will remove
stuck-on dirt and debris that have built up over time. After a few cleaning sessions, the streaking and
residue will subside.
•
You may be using too much solution. If you continue to see streaking, reduce the amount of cleaning solution
you use. Too much solution can cause stickiness and residue if not properly cleaned off of your floor.
•
The disposable pad might need to be replaced. If you are cleaning multiple times with the same pad, you
may be reintroducing dirt onto the floors. Replace your pad, and consider starting each mopping session
with a fresh pad to alleviate the issue.
The unit makes scraping sounds when mopping.
•
Debris may be stuck on the face of the pad. Detach the pad and remove any embedded debris.
• The pad face may be rubbing against a rough or grainy surface. This will not damage your floors.
• If your floor is uneven, the dirt chamber on the pad could be brushing against a raised section of the floor.
This will not damage your floors.
• Scrubbing forcefully can bring the dirt chamber in contact with the floor. This will not damage your floors.
• Moving the handle when spraying could cause the front of the VACMOP base to drag. This will not damage
your floors.
FREQUENTLY ASKED QUESTIONS
When should I replace my VACMOP Disposable Pad?
•
Replace the disposable pad when it becomes fully saturated, its dirt chamber is full, it is noticeably dirty,
or if the VACMOP is showing signs of reduced suction power.
Where can I use my VACMOP?
•
VACMOP can safely be used on all sealed hard floors—stone, hardwood, vinyl, laminate, tile, marble,
and linoleum.
Can I vacuum and mop with the same disposable pad?
•
VACMOP Disposable Pads can be used for both mopping and vacuuming. The dirt chamber collects and
locks away dirt and debris when you vacuum, while the pad’s fibers absorb messes as you mop. Dust and
debris collected on the pad when vacuuming will be absorbed when mopping.
WHAT’S INCLUDED
