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CA-VAT-10-R / SuperHalo Cellular Booster Kit
WARRANTY
Three-Year Product Warranty
SureCall warrants its products for three years from the date of purchase against defects in
workmanship and/or materials. Specifications are subject to change. The three-year
warranty only applies to products meeting the latest FCC Certification Guidelines stated on
2/20/2013 and going into effect April 30, 2014. A two-year warranty applies to any products
manufactured before May 1, 2014.
Products returned by customers must be in their original, un-modified condition, shipped in
the original or protective packaging with proof-of-purchase documentation enclosed, and a
Return Merchandise Authorization (RMA) number printed clearly on the outside of the
shipping container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return
Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA
number clearly printed on the outside of the shipping container will be returned to sender. In
order to receive full credit for signal boosters, all accessories originally included in the signal
booster box must be returned with the signal booster. (The Buyer does not need to include
accessories sold in addition to the signal booster, such as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected
to misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or
electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from
defects in material and workmanship, and will perform in full accordance with applicable
specifications. The limit of liability under this warranty is, at SureCall’s option, to repair or
replace any product or part thereof which was purchased up to THREE YEARS after May 1,
2014 or TWO YEARS for products purchased before May 1, 2014, as determined by
examination by SureCall, prove defective in material and/or workmanship. Warranty returns
must first be authorized in writing by SureCall. Disassembly of any SureCall product by
anyone other than an authorized representative of SureCall voids this warranty in its entirety.
SureCall reserves the right to make changes in any of its products without incurring any
obligation to make the same changes on previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping
charges for all products returned to SureCall for repair, and SureCall will pay the return
shipping with the exception of products returned from outside the United States, in which
case the Buyer will pay the shipping charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty
or otherwise, which are found to meet the applicable specifications or which are not
defective or not covered by this warranty.
Products sold by SureCall shall not be considered defective or non-conforming to the
Buyer’s order if they satisfactorily fulfill the performance requirements that were published in
the product specification literature, or in accordance with samples provided by SureCall.
This warranty shall not apply to any products or parts thereof which have been subject to
accident, negligence, alteration, abuse, or misuse.
SureCall makes no warranty whatsoever in respect to accessories or parts not supplied by
it. SureCall is not responsible for any fees associated with the removal or servicing of the
product.
CA-VAT-10-R / SuperHalo Cellular Booster Kit
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