SEW-Eurodrive Movigear Performance MGF**-DFC-C Series, Operating Instructions Manual

Page: 278 / 416

8
Service
SEW‑EURODRIVE Service
Operating Instructions – MOVIGEAR
®
performance
278
8.10 SEW‑EURODRIVE Service
8.10.1 Sending in a unit for repair
If a fault cannot be repaired, please contact SEW-EURODRIVE electronics service
(see "Address List").
Please always specify the digits of the status label when you contact the SEW elec-
tronics service so our service personnel can assist you more effectively.
Provide the following information when sending the device in for repair:
• Serial number (see nameplate)
• Type designation
• Device design
• Short description of the application (application, control type, etc.)
• Nature of the fault
• Accompanying circumstances
• Your own presumptions as to what has happened
• Any unusual events preceding the problem, etc.
8.11 Shutdown
WARNING
Electric shock caused by dangerous voltages in the connection box. Dangerous
voltages can still be present for up to 5 minutes after disconnection from the power
supply system.
Severe or fatal injuries.
• Before removing the electronics cover, de-energize the device via a suitable ex-
ternal disconnection device.
• Secure the device against unintended re-connection of the voltage supply.
• Secure the output shaft against rotation.
• Wait for at least the following time before removing the electronics cover:
5 minutes
To shut down the unit, de-energize the unit using appropriate measures.
8.12 Storage
Observe the following instructions when shutting down or storing the device:
• If you shut down and store the device for a longer period, close open cable bush-
ings and cover ports with protective caps.
• Make sure that the unit is not subject to mechanical impact during storage.
Observe the notes on storage temperature in chapter "Technical data".
25945475/EN – 04/2019