
Malfunctions
100
Malfunctions
21
240
_10
0300
05/EN - 0
2/2
022
Operating manual [27779165/EN] - EMS modular controls
21.4
Return/repair
Information about how to proceed with repairs
The procedures for repairs under and out of warranty are identical.
If a defect exists in a module, then the module must be sent to SEW for repair. Please
contact the SEW customer service (see section “"Customer service" (
9)“).
The
following information is required
to guarantee fast repair:
•
Customer name/address
•
Designation of the system in which the assembly is installed
•
Name of a contact person (for poss. questions)
•
Module designation and serial number
•
Error description (which defective pattern was identified? Under which cir-
cumstances does the error occur?)