9
Malfunctions
SEW-EURODRIVE service
Operating Instructions – CM3C63 – 100
112
9.5
SEW-EURODRIVE service
If you are unable to rectify a fault, contact SEW‑EURODRIVE Service. For the ad-
dresses, refer to www.sew‑eurodrive.com.
When contacting SEW‑EURODRIVE Service, always specify the following information
so that our service personnel can assist you more effectively:
•
Information on the device type on the nameplate (e.g. type designation, serial
number, part number, product key, purchase order number)
•
Brief description of the application
•
Nature of the fault
•
Accompanying circumstances
•
Unusual events preceding the problems
26870460/EN – 05/2021
