background image

AMBEO Soundbar System SB02

Multi-speaker home cinema system

AMBEO Soundbar | Plus

 

Model: SB02M

AMBEO  Sub

 

Model: SW02

Instruction manual

Use the search function, the navigation (left) or the following links:

Start 

“Product overview” 

“Getting started” 

“Setting up the Soundbar and a Sub” 

“Connecting devices to the Soundbar” 

“Putting the Soundbar into operation” 

“Operating the Soundbar” 

“Using the Soundbar” 

“Care and maintenance of the Soundbar” 

“Specifications” 

Sonova Consumer Hearing GmbH

Am Labor 1

 

30900 Wedemark

 

Germany

www.sennheiser-hearing.com

Version: 09/22 A02

This instruction manual contains all information on the current 
firmware version. Firmware updates can be downloaded free of 
charge from the Internet (> 69).

Summary of Contents for AMBEO SB02

Page 1: ...the Soundbar and a Sub Connecting devices to the Soundbar Putting the Soundbar into operation Operating the Soundbar Using the Soundbar Care and maintenance of the Soundbar Specifications Sonova Cons...

Page 2: ...your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power supply cord from being walked on or pinched particularly at plugs convenience receptacles and the point w...

Page 3: ...for long periods of time to prevent hearing damage The product generates stronger permanent magnetic fields that could cause interference with cardiac pace makers implanted defibrillators ICDs and oth...

Page 4: ...polarity Immediately remove the batteries from obviously defective product Do not expose to moisture Do not mutilate or dismantle Remove the batteries if the product will not be used for extended peri...

Page 5: ...irm ware updates MAC address IP address The data will only be used as specified and will not be stored permanently If you do not want this data to be transferred and processed do not connect to the In...

Page 6: ...d as follows The warning sign indicates dangers to life and injury to persons Warnings without a warning sign warn of damage to property The signal word indicates the severity of the danger The inform...

Page 7: ...02M Power cable country specific length approx 1 m Premium High Speed HDMI Cable length approx 1 m Remote control model SB02 RC incl 1x CR2032 battery Quick guide Safety guide AMBEO Sub Model SW02 Pow...

Page 8: ...and for additional functions www sennheiser hearing com smartcontrol a list of accessories on the AMBEO Soundbar SB02 product page at www sennheiser hearing com ambeo soundbar plus or www sennheiser h...

Page 9: ...oundbar System SB02 9 Product overview AMBEO Soundbar Plus Model SB02M Front Top Full range speakers Infra red receiver for SB02 RC remote control AMBEO display Cover not removable Top firing full ran...

Page 10: ...Codec display Volume button Multi purpose O button for playback control and ECO mode or Action button for Amazon Alexa if Alexa is activated Volume button Bluetooth button press for 3 seconds to activ...

Page 11: ...ocket type A 5 V 1 A OPTICAL IN input for S PDIF optical HDMI TV e ARC socket for HDMI HDMI 1 IN input for HDMI HDMI 2 IN input for HDMI ETHERNET socket for Ethernet RJ45 Reset button Setup button for...

Page 12: ...ight Network streaming input green right Network streaming Spotify input purple right Network streaming Tidal input white lighting up Playback start stop white swiping to the right Playback of next ti...

Page 13: ...5 249 is available flashes purple 3x Room calibration via the Volume and Volume buttons on the Sound bar is not possible because the microphone is switched off press the Mic Mute button on the Soundba...

Page 14: ...ot visible radiation direction upwards Vibration absorbing feet Type plate Status LED Setup button IN SUB input RCA socket for analog subwoofer signal only required if no wireless connection to the So...

Page 15: ...Sub searches for the Soundbar in pairing mode pulses white Connection mode Sub searches for the paired Soundbar lights up green Sub switched on connected to the Sound bar via RCA cable wireless connec...

Page 16: ...ECO mode or Action button for Amazon Alexa if Alexa is activated AMBEO button for activating AMBEO Voice button voice mode Volume button Battery compartment for 1x CR2032 battery Sound profile button...

Page 17: ...import ant for an optimum sound experience You can place the AMBEO Soundbar on a piece of furniture 21 or mount it directly to a wall using the wall mount optional accessory 24 2 Connecting a TV and...

Page 18: ...initial switch on process via the Sennheiser Smart Control app 17 4 Setting up an optional AMBEO Sub and connecting to the power supply system You can optionally extend the bass performance of the AM...

Page 19: ...nd further guides you through setup process such as WiFi name of the Soundbar connection of the AMBEO Subs optional and room calibration 6 Starting the room calibration For an optimum spatial sound ex...

Page 20: ...k Google You can optionally configure the Soundbar to use the Amazon Alexa or Ok Google voice assistants The Smart Control app will guide you through the setup process Internet connection and user acc...

Page 21: ...nd absorbing effect e g furniture such as shelves or arm chairs room dividers curtains flower pots The distance Y of the Soundbar to the ceiling should be between 1 and 5 meters but should not exceed...

Page 22: ...and the remote control will no longer work In this case increase the distance between the Soundbar and the TV or use a commercially available IR repeater The seat optimal point sweet spot should be po...

Page 23: ...laced anywhere in the room since the low bass sound waves cannot be located by hearing If you are using multiple subwoofers up to 4 are possible note that the subwoofers have to be placed on one side...

Page 24: ...tem SB02 Mounting the Soundbar to a wall To mount the Soundbar to a wall you require the SB02 WM wall mount optional accessory 15 for the AMBEO Soundbar Plus Proceed as described in the mounting instr...

Page 25: ...r it If you are using more than one subwoofer up to 4 are possible place the subwoofers on one side wall It is possible to distrib ute the subwoofers in the room instead but in this case the bass perf...

Page 26: ...Setting up the Soundbar and a Sub 26 Sennheiser AMBEO Soundbar System SB02...

Page 27: ...o the Soundbar Sennheiser AMBEO Soundbar System SB02 27 Connecting devices to the Soundbar Put a protective material e g a blanket between the piece of fur niture and the Soundbar Carefully turn the S...

Page 28: ...pass Pass Through Downmix Stereo PCM Player sound menu HDMI Audio OUT Optical OUT Auto Bypass Pass Through Downmix Stereo PCM TV Player sound menu HDMI Audio OUT Optical OUT IN AUX L R max 4K 60Hz mor...

Page 29: ...HDMI output and the optical output from Downmix Stereo to Auto Bypass Pass Through The menu of the devices may use different names depending on the manufacturer This ensures that the audio signals for...

Page 30: ...led ARC eARC Connect one connector of the supplied Premium High Speed HDMI Cable to the HDMI TV eARC socket on the Soundbar Connect the other connector of the cable to the HDMI eARC IN socket of your...

Page 31: ...ARC Connect one connector of an optical cable to be ordered sepa rately to the OPTICAL IN socket on the Soundbar Connect the other connector of the cable to the OPTICAL OUT socket on your TV Observe t...

Page 32: ...dbar Connect the other connector of the cable to the HDMI OUT socket of your audio source Observe the settings of your devices 29 Video contents with a resolution of 8K cannot be transmitted to the So...

Page 33: ...o be ordered sepa rately to the red AUX IN R socket and the white connector of the same cable end to the white AUX IN L socket on the Soundbar Connect the other red connector of the cable to the red s...

Page 34: ...et on the Sound bar Connect the other connector of the cable to the network socket of your router You may have to make settings on your router If you connect the Soundbar to the Internet Ethernet via...

Page 35: ...nded settings Adjust the volume on the subwoofer to approx 50 and set the crossover to Max Connect one connector of the mono RCA cable to be ordered separately to the PRE OUT SUB socket on the Soundba...

Page 36: ...e AMBEO Sub are connected to the power supply 38 39 Upon delivery the AMBEO Sub is automatically in pairing mode and searches for a new connection During this process the Sta tus LED of the AMBEO Sub...

Page 37: ...Press the Setup button of the AMBEO Sub for 3 seconds The Status LED of the AMBEO Sub flashes orange 3x and then pulses yellow The AMBEO Sub searches for a new connection If you reset the pairing sett...

Page 38: ...wall socket Disconnect the plug of the power cable from the POWER IN socket on the Soundbar ATTENTION Danger of damage to the product If you connect to an unsuitable power supply the product can be da...

Page 39: ...ket Disconnect the plug of the power cable from the POWER IN socket on the AMBEO Sub ATTENTION Danger of damage to the product If you connect to an unsuitable power supply the product can be damaged U...

Page 40: ...WiFi network To make full use of all the settings and functions of the AMBEO Soundbar you have to have the free Sennheiser Smart Control app installed on your smartphone Download the Sennheiser Smart...

Page 41: ...ry for the measurement of the room in order to let you get the optimum spatial sound experience Therefore the room calibration should be performed when the Soundbar is put into operation for the first...

Page 42: ...Soundbar s Volume and Volume buttons Simultaneously press the Volume and Volume buttons for 3 seconds The calibration process takes several minutes The calibration of the Soundbar takes longer if conn...

Page 43: ...mode 46 When audio playback is started from an input source the Soundbar automatically switches on from ECO mode and plays back the input source WARNING Danger due to high volume levels Listening at h...

Page 44: ...ack of audio con tents Starts audio playback Audio playback in prog ress via input sources that allow control of a playback progress bar e g stream ing via Bluetooth or net work connection Pauses audi...

Page 45: ...yback Audio playback in prog ress via input sources that allow control of a playback progress bar e g stream ing via Bluetooth or net work connection Pauses audio playback Audio playback in prog ress...

Page 46: ...nly switch to standby mode after 15 minutes Activating deactivating standby mode without network connection You can manually put the Soundbar into standby mode without a net work connection Compared t...

Page 47: ...r the Volume button until the desired volume is reached Adjusting the volume in the Sennheiser Smart Control app In the Sennheiser Smart Control app you can only adjust the volume after an audio sourc...

Page 48: ...7 If you want to deactivate the mute function you have the following options Press one of the mute buttons again Adjust a volume 0 47 Activating deactivating the mute function of the microphones The S...

Page 49: ...g the input source via the Soundbar Use the Source button to switch between the available input sources The Source button switches only between connected and switched on input sources WARNING Danger d...

Page 50: ...he name of the input source except for the input sources Bluetooth and Spotify Connect in the Smart Control app You can also assign a color to each input source except for the input sources Bluetooth...

Page 51: ...The Soundbar can save the connection profiles of up to six Bluetooth devices with which it has been paired If you pair the Soundbar with the seventh Bluetooth device the con nection profile of the lea...

Page 52: ...her Devices section displays unpaired Bluetooth devices In the Bluetooth menu you can either pair the Soundbar directly with one of the listed Bluetooth devices or start the pairing mode To pair the S...

Page 53: ...nects to the WiFi Note that the Soundbar has to be on the same network as the devices with which the Soundbar is to communicate Establishing an Ethernet connection Make sure that the Ethernet cable is...

Page 54: ...rt Control app you can view and adjust the following settings Menu level 1 Menu level 2 Description Reference Network WiFi Manage the WiFi connection 53 Ethernet Manage the Ethernet con nection Blueto...

Page 55: ...dbar wakes up from ECO mode as soon as it receives an optical input sig nal User Interface LEDs Adjust the brightness of the LEDs Sound Feedback Activate deactivate the audio feedback via the soft war...

Page 56: ...Chrome cast for your Soundbar 62 Tidal Connect Configure Tidal Connect for your Soundbar AirPlay Configure AirPlay for your Soundbar Spotify Connect Configure Spotify Connect for your Soundbar Add ser...

Page 57: ...e Settings menu of the Smart Control app A drop down list appears Tap the Calibration item in the drop down list In the Calibrated Sound section activate or deactivate the use of room calibration data...

Page 58: ...e connected subwoofers Tap the Audio button or the System button in the Settings menu of the Smart Control app A drop down list appears Tap the Subwoofer item in the drop down list The Subwoofer menu...

Page 59: ...em button in the Settings menu of the Smart Control app A drop down list appears Tap the Subwoofer item in the drop down list The Subwoofer menu opens If calibration is required the Calibrate now butt...

Page 60: ...g playback Dolby Virtualizer Activate Dolby Virtualizer via the software switch to play back Dolby audio content unchanged If you activate Dolby Virtualizer you cannot use the following settings and f...

Page 61: ...Nor malization If you activate Dialog Normalization via the soft ware switch the volume of background noise back ground music is reduced to make dialog tracks more audible Dynamic Range Control Adjus...

Page 62: ...our streaming services in the Smart Control app Tap the Services button in the Settings menu of the Smart Control app A drop down list appears Select Add services from the drop down list The Set up yo...

Page 63: ...e audio playback is briefly reduced This ensures that the voice assis tant can hear your commands Controlling audio playback Audio playback is only possible after an input source has been selected If...

Page 64: ...of news broadcasts Neutral The sound profile Neutral reproduces the sound of the input source unchanged Sports The sound profile Sports is optimized for the playback of sports broadcasts Once you hav...

Page 65: ...iles to suit your needs Activate the desired sound profile The Edit button appears Tap the Edit button The settings menu of the sound profile opens You can adjust the following settings in the setting...

Page 66: ...vating the night mode Night In night mode the Soundbar does not reproduce any deep bass The night mode Night can be used in addition to a sound profile The night mode is globally applied to all sound...

Page 67: ...l sound profiles When the voice mode Voice is activated the LED status bar of the Soundbar lights up light blue Activating deactivating the voice mode Voice via the remote control Press the Voice butt...

Page 68: ...the environment dis pose of used batteries at special collection points or return them to your specialist dealer Insert the new battery type CR2032 3 V into the battery com partment Observe correct p...

Page 69: ...ser Smart Control app To update the firmware via the Smart Control app the Soundbar has to be connected to the Internet via WiFi or Ethernet 53 If you want to update the firmware you have the followin...

Page 70: ...t settings If you reset the Soundbar to factory default settings the network set tings and the room calibration data will also be reset To reset the Soundbar to the factory default settings without th...

Page 71: ...Smart Control app A drop down list appears Select Reset from the drop down list In the Reset network settings area tap the Reset button Resetting all room calibration data You can only reset the room...

Page 72: ...to the problem 72 4 Reset the Soundbar and or the subwoofer to the factory default settings 70 5 Contact your Sonova Consumer Hearing partner to solve the problem 72 Current list of frequently asked q...

Page 73: ...OC processor 1 8 GHz Microphones for room calibration and voice assistants 4 built in high precision far field microphones Displays LED status bar AMBEO display Active Codec display Microphones Off Wi...

Page 74: ...ket type A power supply for accessories external devices 5 V 1 A service socket for updates ETHERNET RJ 45 socket 100 10 MBit Subwoofer SW Pre OUT mono RCA max 2 V Standard IEEE 802 11 a b g n ac ax T...

Page 75: ...Connect uPnP Voice assistants depending on region Alexa built in Works with OK Google Control Setup Sennheiser Smart Control app available for iOS and Android Web browser accessible via hotspot AMBEO...

Page 76: ...te 6 1 yes yes DTS ES Matrix 6 1 yes DTS 96 24 yes yes DTS HD High Resolution Audio yes DTS HD Master Audion yes DTS HD LBR yes DTS X yes MPEG H Fraunhofer yes yes Dolby Atmos Music yes Sony 360 Reali...

Page 77: ...13 F to 158 F Relative humidity non condensing operation storage 10 to 90 Dimensions W x H x D approx 27 7 x 36 9 x 27 4 cm Weight approx 8 2 kg Magnetic field strength 2 mT Bluetooth version 5 2 Blue...

Page 78: ...sal EU Battery Directive 2006 66 EC 2013 56 EU EU WEEE Directive 2012 19 EU UK Battery Regulations 2015 UK WEEE Regulations 2013 The symbol of the crossed out wheeled bin on the product the bat tery r...

Page 79: ...ave a take back obligation Herewith you make an important contri bution to the protection of the environment and public health Trademarks Apple iPhone the Apple logo and Siri are trademarks of Apple I...

Reviews: