October 2021
8193E
www.sencore.com | 1.605.978.4600
Revision 1.4
DMG 7000 Digital Media Gateway Software
User Manual
Page 1: ...October 2021 8193E www sencore com 1 605 978 4600 Revision 1 4 DMG 7000 Digital Media Gateway Software User Manual...
Page 2: ...uld be made directly to those companies This document may also have links to third party web pages that are beyond the control of Sencore The presence of such links does not imply that Sencore endorse...
Page 3: ...aft TDH 7 12 19 0 2 Updated draft TDH 7 29 19 0 3 Revised draft TDH 8 22 19 1 0 Initial Release TDH 1 23 20 1 1 Correct latency range error in Zixi receive and transmit tables TDH 6 5 2020 1 2 1 9 0 F...
Page 4: ...to the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Do not expose this apparatus to dripping or splashing liquids and ensure that no objec...
Page 5: ...ion or operation email ProCare Sencore com WARNING To reduce the risk of fire or electrical shock never allow your equipment to be exposed to water rain or high moisture environments If exposed to a l...
Page 6: ...could void the user s authority to operate the equipment Package Contents The following is a list of the items that are included in the shipping carton 1 DMG 7000 Chassis 2 DMG 7000 Software 3 AC Pow...
Page 7: ...ive Settings 29 Zixi Receive Settings 32 HLS Receive Settings 35 Seamless RTP Receive Settings 37 RIST Receive Settings 39 4 1 3 Gateway Transmit Settings 42 MPEG IP Transmit Settings 43 SRT Transmit...
Page 8: ...tem Information 79 4 4 2 Contact Information 79 4 4 3 Options 80 4 4 4 Third Party Software Information 80 Section 5 Appendices 81 Appendix A Specifications 82 Appendix B Error and Event List 85 Appen...
Page 9: ...DMG 7000 User Manual Page 9 93 Section 1 Section 1Overview Introduction This section includes the following topics 1 1 Product Introduction 10 1 2 Front Panel Overview 10 1 3 Rear Panel Overview 12...
Page 10: ...nd mouse however once the IP is configured all operation and setup is via web interface over a network The DMG 7000 maintains the long standing Sencore tradition of coupling ease of use with a straigh...
Page 11: ...r Power Hard drive activity Management network activity video network activity and system status information The DMG 70030 Headend unit 1 Power button 2 Reset button 3 Status indicators for Power Hard...
Page 12: ...management of MPEG IP 2 Two 2 USB 3 0 ports 3 USB 2 0 port 4 System Video Output ports 1 HDMI 1 Display port and 1 VGA port 5 Power input port 19VDC The DMG 70020 Field Unit 1 Power supply 120 240 AC...
Page 13: ...s two 120 240 AC switching power supply 2 USB ports two for keyboard and mouse 3 Eth0 One of two available RJ45 Ethernet ports for management or MPEG IP 4 Eth1 One of two available RJ45 Ethernet ports...
Page 14: ...ore processing power and thus require a little more space Each of these systems can be installed into a rack system only requiring 1RU of space and are lightweight enough to allow deployment to an alt...
Page 15: ...o user serviceable parts on the inside of the unit However if the user has a need to pursue maintenance of any DMG 7000 please send an email request to one of our Sencore Pro Care members ProCare senc...
Page 16: ...DMG 7000 User Manual Page 16 93...
Page 17: ...Web Interface Operation Introduction This section includes the following topics 3 1 Logging into the DMG Web Interface 18 3 2 Control Panels 18 3 3 Title Ribbons 19 3 4 Buttons and Status Indicators...
Page 18: ...gin to the web interface 3 2 Control Panels The web interface will provide complete control of unit configuration and process monitoring with four 4 separately defined control panels Each control pane...
Page 19: ...an be expanded collapsed with buttons at the right end as shown in the figure on the next page Title Ribbons 3 4 Buttons and Status Indicators When the icon is shown user configuration is available Cl...
Page 20: ...s and details about the stream being processed Clicking the collapse icon will close the details viewing window Configurable Text vs Display Text Status in the DMG 7000 web interface is shown with LED...
Page 21: ...time value will be applied to reported system and alarm conditions found on the Reporting tab and in the log files The next detail is CPU status and is shown as a percentage It reflects the amount of...
Page 22: ...nual Page 22 93 Section 4 Web Interface Control Panels Introduction This section includes the following topics 4 1 Gateway Control Panel 23 4 2 Admin Control Panel 58 4 3 Reporting Control Panel 75 4...
Page 23: ...s to help the user distinguish gateways from one another The number of available gateways will depend upon the physical DMG hardware as well as the license key that is applied The chart below will sho...
Page 24: ...n window that opens will provide the user with three tabs General Receive and Transmit The General tab will hold the name of the created gateway By default it will be Gateway numeric value beginning w...
Page 25: ...e of protocol the user selects the available configuration settings will adapt to provide the best fit Three settings that are common to all protocols are Receive which can be set to Enabled or Disabl...
Page 26: ...coming bitrate for that protocol When using multiple receive instances on the same gateway the Receive setting will not engage the newly configured receive instance as the active input by itself To co...
Page 27: ...rt 0 65535 This is the UDP port the source device is sending to This is the only setting required to receive a unicast stream but is also required for multicast FEC Enabled Disabled Sets the port to a...
Page 28: ...y the MPEG IP input to view information about the incoming stream Clicking the icon will hide the IP statistics MPEG IP Receive Statistics The button is used to reset all the statistics for incoming I...
Page 29: ...DMG 7000 User Manual Page 29 93 SRT Receive Settings The figure below shows the options available when the Receive Type is set to SRT SRT Receive Settings...
Page 30: ...port of the stream on the remote devices Local Port Mode Auto Manual In Auto mode the local port number will be assigned automatically In Manual mode the local port number will be defined by the user...
Page 31: ...the SRT input to view information about the incoming stream Clicking the icon will hide the SRT receive statistics SRT Receive Statistics The button is used to reset all the statistics for incoming S...
Page 32: ...DMG 7000 User Manual Page 32 93 Zixi Receive Settings The figure below shows the options available when the Receive Type is set to Zixi Zixi Receive Settings...
Page 33: ...sh the stream Password User entry Provides the password to allow specific Stream ID entered to be received Ignore TLS Certificate Error Do Not Ignore Ignore Defines whether to cease or continue proces...
Page 34: ...he Zixi input to view information about the incoming stream Clicking the icon will hide the Zixi receive statistics Zixi Receive Statistics The button is used to reset all the statistics for incoming...
Page 35: ...DMG 7000 User Manual Page 35 93 HLS Receive Settings The figure below shows the options available when the Receive Type is set to HLS HLS Receive Settings...
Page 36: ...Selected After entering an HLS network location and clicking Apply and Refresh a list of available profiles will be displayed Decryption Mode Disabled AES128 Defines if a decryption of the received si...
Page 37: ...DMG 7000 User Manual Page 37 93 Seamless RTP Receive Settings The figure below shows the options available when the Receive Type is set to Seamless RTP Seamless RTP Receive Settings...
Page 38: ...ontained in IGMP list box Path 1 or 2 IGMP List Box The list box for each path will comprise the addresses entered by the user and define the sources input signals can be accepted from Include or sour...
Page 39: ...DMG 7000 User Manual Page 39 93 RIST Receive Settings The figure below shows the options available when the Receive Type is set to RIST RIST Receive Settings...
Page 40: ...bled DTLS PSK Specifies if the incoming RIST stream needs to be decrypted Can only be enabled when using Main Profile Mode DTLS Decryption will require public and private keys as configured in Section...
Page 41: ...he RIST input to view information about the incoming stream Clicking the icon will hide the RIST receive statistics RIST Receive Statistics The button is used to reset all the statistics for incoming...
Page 42: ...ll change based on the protocol the user selects for the Transmit Type field There are three settings common to all protocols Transmit which can be set to Enabled or Disabled Interface which can be se...
Page 43: ...DMG 7000 User Manual Page 43 93 MPEG IP Transmit Settings The figure shows the options available when the Transmit Type is set to MPEG IP MPEG IP Transmit Settings...
Page 44: ...Source IP address to be assigned to the output stream Source Port 0 65535 Defines the source IP port to be assigned to the output stream Source MAC Mode Auto Manual When set to Auto the source MAC add...
Page 45: ...DMG 7000 User Manual Page 45 93 SRT Transmit Settings The figure below shows the options available when the Transmit Type is set to SRT SRT Transmit Settings...
Page 46: ...1 8000 Defines buffer size in milliseconds Bandwidth Overhead 0 50 Defines the amount of bandwidth overhead to allow for TS Packets Mode Auto Manual In Auto mode the source will define the number of T...
Page 47: ...RT transmit instance to view information about the about stream Clicking the icon will hide the SRT transmit statistics SRT Transmit Statistics The button is used to reset all the statistics for outbo...
Page 48: ...DMG 7000 User Manual Page 48 93 Zixi Transmit Settings The figure below shows the options available when the Transmit Type is set to Zixi Zixi Transmit Settings...
Page 49: ...ing if TLS Certificate Error is signaled Maximum Latency ms 30 10 000 Defines the maximum latency or buffer size in milliseconds Encryption Mode Disabled AES 128 AES 192 AES 256 Automatic Defines whic...
Page 50: ...tails about the port s when bonding Zixi transmissions can be configured to use multiple interfaces simultaneously Port Bonding By defining the maximum bitrate for that interface the unit will only se...
Page 51: ...transmit instance to view information about the outbound stream Clicking the icon will hide the Zixi Transmit statistics Zixi Transmit Statistics The button is used to reset all the statistics for ou...
Page 52: ...DMG 7000 User Manual Page 52 93 RIST Transmit Settings The figure below shows the options available when the Transmit Type is set to RIST RIST Transmit Settings...
Page 53: ...in milliseconds Encryption Mode Disabled DTLS PSK Defines which encryption standard the RIST transmit instance will use Exclusive to Main Profile Mode DTLS encryption will require uploading public and...
Page 54: ...DMG 7000 User Manual Page 54 93 Interface Bonding Boxes...
Page 55: ...ton in the top left corner of the gateway section The gateway configuration window will open with a new Receive 2 tab offering the same settings as the initial receive tab Removing a gateway from the...
Page 56: ...is used to determine which receive instance is the primary and backup Input Selection Menu Setting Range Description Input Receive 1 Receive 2 Used for both normal operation and input failover settin...
Page 57: ...s to return to sourcing from receive instance 1 Active Backup Input 4 1 6 Additional Transmit Instances The DMG 7000 will allow the user to configure a single gateway for multiple transmission paths T...
Page 58: ...e user to control many global settings and maintenance tasks on the DMG 7000 4 2 1 Changing Unit Password Password Change Menu The configuration button for this feature will be found under the Admin C...
Page 59: ...profile to the DMFG7000 from the user pc Apply Profile Used to apply a profile selected from profile list to the DMG7000 Rename Profile Used to edit the selected profile name Delete Profile Used to d...
Page 60: ...snapshot will be downloaded as an XML format file that can be attached in an email or opened for viewing Click the Diagnostics button and a window will open showing the diagnostic file creation progre...
Page 61: ...ity Manager is used to configure self signed certificate information Additionally using public and private keys this menu is used to enable DTLS encryption and decryption on RIST receive and transmit...
Page 62: ...ew Certificate Signing Request file CSR using the configured IP from eth0 for the CSR file name Additionally the Security Manager will generate a local private key file to be used with the downstream...
Page 63: ...ction 4 2 5 As shown in the figure the same Certificate File may be uploaded to both the Local and Remote Certificate File fields Uploaded Key and Certificate Files When making a DTLS connection betwe...
Page 64: ...n is in the top right corner of the Admin control panel When opened this feature will allow the user to advance the software version the DMG 7000 operates on or rollback the software version that the...
Page 65: ...the software update process The DMG 7000 will prompt the user to confirm the update Click Yes to continue or No to cancel Rollback software updates The DMG is capable of reverting back to a previous v...
Page 66: ...All event logs will be cleared To reset all settings to default click the Reset to Defaults button on the Admin page The DMG will prompt the user to confirm the reset 4 2 9 Unit Alias The configuratio...
Page 67: ...way will use The web interface is accessible from the IP address of either Ethernet port however be sure to configure the two ports for separate subnets and provide addresses for Primary and Secondary...
Page 68: ...ng changes click the apply button Setting Available Selections Description Interface Name User Entered eth0 eth1 by default User defined port names Mode DHCP Static DHCP allows network server to provi...
Page 69: ...Mode subnet mask entry Gateway xxx xxx xxx xxx Static Mode gateway entry After clicking OK to finish configuring the newly created VLAN it will appear on the VLAN list as seen in the figure below To r...
Page 70: ...eb interface via browser ICMP ICMP N A Allows access to ICMP responses such as pinging SNMP UDP 161 Allows SNMP GET SET commands SNMP Traps UDP 162 Enables SNMP traps to send upon system change SSH TC...
Page 71: ...0 65535 The IP port of the Zixi ZEN Master server Username User Entry Account credential to log into Zixi ZEN Master server Key File N A Browse the local computer to select and upload a hashed key fil...
Page 72: ...e installed hardware If licenses need to be applied to the DMG click Apply License Key button The menu below will appear where the user can copy and paste the provided license key from Sencore 4 2 13...
Page 73: ...Manual mode setting format for the system date Calendar widget can be used Time 00 00 00 24 00 00 Manual mode setting only defines the system time The time is based on a 24 hour clock Time Zone 12 00...
Page 74: ...e All Clears SNMP Manager Address list Delete Single Entry Removes single address from SNMP Manager list 4 2 15 Syslog The DMG 7000 can be configured to send error and event logs formatted in the sysl...
Page 75: ...Once an error is no longer detected it will be cleared from the active alarms window The log files can be used to view alarm and event history Both the active alarm and event logs can be configured fo...
Page 76: ...data and time the error was raised Timestamps here are determined with the Date and Time settings configured in Section 4 2 11 4 3 2 Configuring the Alarms The DMG 7000 monitoring points are divided i...
Page 77: ...client to illuminate SNMP Trap A checked box defines which instances will trigger the DMG 7000 to send trap messages The APPLY button at the bottom of the window will commit the settings changes to th...
Page 78: ...the pc The log file itself is made up of five columns that explain each event when it occurred and the area of the system where the event was detected Column Name Description Severity The icon means t...
Page 79: ...ion options as covered in section 4 3 2 4 4 About Panel Under the About panel there is information about the current software version hardware software options how to contact Sencore and details on th...
Page 80: ...ils about both hardware and software contents of the DMG 7000 platform 4 4 4 Third Party Software Information This area of the control panel can be expanded to show the third party software used by th...
Page 81: ...es the following appendices Appendix A Specifications 82 Appendix B Error and Event List 85 Appendix C Internet Transport Protocol Explanation 87 Appendix D Acronyms and Glossary 89 Appendix E Warrant...
Page 82: ...RJ 45 Ethernet Port Receive Input Format UDP RTP and RTP with extension headers Multicast and Unicast CBR SMPTE 2022 CoP3 FEC SMPTE 2022 7 Hitless Switching Multicast Filtering Filters based on IP add...
Page 83: ...Port Receive Protocol and IP Range UDP Unicast Latency 30 10000ms user configurable Bitrate Range 1 50 Mb s FEC Overhead 0 50 of content bitrate Decryption AES 128 AES 192 AES 256 10 79 UTF 8 charact...
Page 84: ...ge 1 50 Mb s Decryption DTLS PSK 1 32 UTF 8 characters Packets IP Frame 1 7 MPEG Packets IP Frame HLS Receive General Connector 10 100 1000 auto negotiate Base T RJ 45 Ethernet Port Receive Protocol a...
Page 85: ...Connection Error The system has detected a connection error when transmitting SRT signal RIST Transmit Lost Packets Error The system has detected lost packets in the transmitted SRT signal RTP Recept...
Page 86: ...reporting that retransmitted packets were not recovered in the received Zixi signal Zixi Transmit Connection Error The system has detected an error when connecting to server to begin transmission Zixi...
Page 87: ...understand Streams being transmitted from the DMG 7000 must be sent to a Zixi Broadcaster Streams being received on the DMG 7000 must be received from a Zixi Broadcaster This architecture ensures the...
Page 88: ...rk or internet connection The goal of the DMG 7000 is to be protocol agnostic allowing reception of MPEG IP SRT Zixi and other protocols This flexibility allows users to ingest streams sources from a...
Page 89: ...P Dynamic Host Configuration Protocol DMG 7000 Digital Media Gateway DVB Digital Video Broadcasting FEC Forward Error Correction GOP Group of Pictures HD High Definition HDMI High Definition Multimedi...
Page 90: ...rranty Sencore warrants this instrument against defects from any cause except acts of God and abusive use for a period of 1 one year from date of purchase During this warranty period Sencore will corr...
Page 91: ...Copy and paste or enter the following link into a web browser http www sencore com procare support service repair Complete the on line request form and click the Submit button at the bottom of the pa...
Page 92: ...Kneschke libpcap 1 8 1 BSD 1993 1994 1995 1996 The Regents of the University of California Linux 5 3 5 GPL Version 2 June 1991 Linus Torvalds et Al Log4cpp 1 1 3 LGPL Version 2 1 February 1999 Bastiaa...
Page 93: ...Sencore Inc 3200 Sencore Drive Sioux Falls SD 57107 USA www sencore com Copyright 2021 Sencore Inc 1 605 978 4600...
