
Troubleshooting
Message
Possible Cause
What to do
Specimen was
applied to the test
strip too soon.
Repeat the test and apply
specimen after blood drop
symbol appears.
Used or dirty test strip
Ensure the test strips are
with the expiration date
printed on the canister label.
Test strip was
removed during
the test.
Low battery
Replace the batteries,
then repeat the test.
Repeat the test and ensure
the test strip remains
in place.
No code chip or the
chip is not well
installed.
Insert the code chip to the
meter correctly.
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