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17
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Dehumidifier does
not turn on
No electricity.
Check power supply.
The power cord is not
properly plugged in.
Reconnect the power cord.
Dehumidifier runs
but humidity level
will not decrease
The system is still
starting up
wait for 3 minutes (180 seconds) until the
compressor starts running (protection).
Humidity setting is too
high
Reduce setting value
Air-flow is restricted
Make sure there is no obstacles blocking air-
intake or air-outlet side.
The room temperature is
too low/high
make sure the room temperature exceeds its
allowed range.
Water leakage
drain hose is loose
reconnect the drain hose
water-pump failure
(only H90 & H100)
Change water-pump
Noise
Drainage process
(only H90 & H100)
Water-pump may create certain sounds
during operation and this is normal.
Fan noise
Air is moving through the
unit
This is normal.
Installation and Operation Guide
Troubleshooting
Summary of Contents for ECO Series
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