SecurUS BLUtag Owner'S Manual Download Page 1

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Active BluTag

VeriTracks 11

Active BluTag

VeriTracks 11

Summary of Contents for BLUtag

Page 1: ...ttps v11 veritracks com https v11 veritracks com For 24 7 assistance contact the STOP Solutions Center 1 866 703 STOP 7867 techsupport stopllc com Active BluTag VeriTracks 11 Active BluTag VeriTracks 11 ...

Page 2: ...ure Statement for BluBox FCC ID S5EAA90548 and BluHome FCC ID S5EBH0107A This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment The antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter WARN...

Page 3: ...TAS Des tests de TAS ont été exécutés conformément à la norme RSS 102 avec l appareil BluTag émettant à son niveau de puissance certifié le plus élevé dans toutes les bandes de fréquences utilisées La valeur de TAS la plus élevée pour BluTag pendant le test était de 3 080 W kg L appareil BluTag a été conçu pour être porté à la cheville Veuillez respecter les instructions relatives à l installation...

Page 4: ...ntents 4 Enrollment Enrollment 19 22 Zones Zones 23 30 Schedules Schedules 31 41 Installation Installation 42 49 Unassignment Unassignment 80 82 Overview Overview 5 18 Supervision Supervision 50 72 Notifications Notifications 73 79 ...

Page 5: ...Charging BluTag Specifications How GPS Works How BluTag Uses GPS Track Types How BluTag Uses Cellular Communication VeriTracks Tracking Software Tile Totals The Update Available Bar Using the Find Search Menus Overview Overview 5 ...

Page 6: ... Lightweight 6oz one piece device Attempts GPS once every minute Calls every 10 minutes or less using Recharges in only one hour per day Or 30 minutes twice daily Overview Overview BluTag Basics 6 ...

Page 7: ...rollee and agent Low Approx 10 hours left Vibrates twice every 10 minutes until charged or completely dead Critical Approx 4 hours left Agent is alerted Dead Approx 20 30 min left Agent is alerted 24 month battery life expectancy Overview Overview Battery Life 7 ...

Page 8: ...reen Full Off Idle Portable charging cradle included Optional charging accessories additional fees may apply 10 Unit Multicharger for in office preparation Mobile Cradle battery powered charger Automobile Charger Overview Overview Charging 8 ...

Page 9: ...er resistant fiber optic strap Status Call Push Button Waterproof to 50 feet Memory capacity of 6 days GPS Interference Detection Shielding Possible Jamming Possible Overview Overview BluTag Specifications 9 ...

Page 10: ...al Positioning System is a constellation of satellites that orbit the Earth Reception and accuracy are best when moving and there is an open and unobstructed view of the sky GPS tracking is possible when at least 3 satellites can be heard 10 ...

Page 11: ...uire GPS elsewhere for at least 45 minutes Though GPS might be present within the first few minutes of exposure for optimal performance allow BluTag time to update its almanac prior to use Important Do not leave BluTags charging for more than two weeks Avoid charging in the heat of direct sunlight Overview Overview Preparing BluTag for GPS 11 ...

Page 12: ... BluTag attempts to acquire GPS once every minute Overview Overview How BluTag Uses GPS 12 ...

Page 13: ...oint A track within a Visit Cell Tower When GPS reception is unavailable for one or more minutes a successful approximation of a responding cell tower s location may be displayed Cell Track When 5 or more minutes of Cell Tower Tracking has occurred an approximation of BluTag s direction in reference to the Cell Tower may appear Five types of tracks may be displayed that indicate BluTag s approxima...

Page 14: ... upload Rapid Reporting below Makes calls occur every 2 minutes for 1 hour Push Button Pressing BluTag s button until it beeps forces it to call All other events violations i e charging zone violations strap tampers etc Online requests can command BluTag to buzz beep or vibrate Overview Overview How BluTag Uses Cellular Communication Buzz Vibrate Rapid Reporting Request Position 14 ...

Page 15: ...ng Software Universal software for all hardware Web based application nothing to install Phone Tablet friendly Google maps Multi shape private global and hidden zone options Crime Scene Correlation Overview Overview 15 ...

Page 16: ...ls reflect the following Overview Overview 16 Enrollee Number of assigned enrollees for the selected agency Events Number of open events Zones Number of existing zones assigned unassigned Reports Number of processed reports ...

Page 17: ... is available for an enrollee listed on the current page of cards Clicking the bar is optional as updated enrollee data will display upon navigating between tabs and tiles Do not click the Update Available bar while viewing unsaved data By doing so unsaved data will be lost Overview Overview 17 ...

Page 18: ...a 1 Click the Find or Search menu 2 Click the Clear button to reset the criteria to its defaults 3 Click Find Overview Overview 18 Using the Find Search Menus Each Tile has its own Find Search menu Each is designed to display results that are based on default search criteria or that chosen by the agent 1 2 3 ...

Page 19: ...Enrollment Enrollment Creating an Enrollee Profile Adding Enrollee Addresses 19 ...

Page 20: ...lees tile 2 Click Add 3 Fill in the required fields Primary ID First Name and Last Name 4 Confirm or change the Organization Agent and Risk Level 5 Click Save Enrollment Enrollment Creating an Enrollee Profile 3 4 20 5 ...

Page 21: ...ses 2 Click Add 3 In the Type list choose Home Work or Other 4 Enter a Title for the address e g Home Work etc 5 Fill in the Street 1 box 6 Type the City State and Zip Code Enrollment Enrollment 21 2 Adding Enrollee Addresses 4 5 6 3 ...

Page 22: ...7 Click the Geocode button to view the approximate address 8 To adjust the address placement drag its icon 9 Click Save Enrollment Enrollment 22 Adding Enrollee Addresses continued 7 8 9 ...

Page 23: ...s Zones Inclusion Zones Exclusion Zones Zone Categories Creating a Zone from the Addresses tab Editing an Auto Generated Zone from the Addresses tab Using the Zones Tile Editing Zones via the Zones Tile 23 ...

Page 24: ...Inclusion Zones An inclusion zone is requires an enrollee to be present during scheduled times Inclusion hours are the time of the day in which the enrollee must remain within the zone Zones Zones 24 ...

Page 25: ...Exclusion Zones An exclusion zone is placed where an enrollee must stay away Exclusion hours are the time of the day in which the enrollee is to remain outside the zone typically 24 7 Zones Zones 25 ...

Page 26: ...sion 911 A 911 zone is programmed in the tag s on board memory The tag will sense when it is in violation and immediately notify VeriTracks and the agent if subscribed Its immediate notification will read I911 inclusion or E911 exclusion Silent VeriTracks will notice the violation upon the tag s regularly scheduled call then notify the Agent if subscribed Its immediate notification will read IZS i...

Page 27: ...esses tab 2 Click the Create Zone icon for the preferred address 2a An auto generated Inclusion Zone will be created with a name consisting of the enrollee s Primary ID Address Title and Last Name 2b Its radius will be 150 feet recommended inclusion zone minimum Zones Zones 2 27 2a 1 ...

Page 28: ...iting an Auto Generated Zone from the Addresses tab 1 To edit an auto zone click the Addresses tab 2 Click the Edit Zone icon for the preferred address You will be taken to the Zones tile Zones Zones 28 2 ...

Page 29: ...From the Zones tile you can view or change the following Zones Zones Using the Zones Tile Zone Name Description Organization Agent Type Shape Map Visibility Scope Radius Address Center point 29 ...

Page 30: ...tion drag its center point 4 To adjust the Radius type a new size and click Apply Or drag one of its outer points 5 To change the address use the Locate bar and Find button 6 Click Save when finished 7 To proceed with scheduling the zone click Add Schedule 1 2 Zones Zones Editing Zones via the Zones Tile 30 4 3 5 6 ...

Page 31: ...hedules Schedules Schedule Types Inclusion Zone Scheduling Overnight Schedules Exclusion Zone Scheduling Creating a Reoccurring Schedule Editing One or More Scheduled Days Creating an Override Schedule 31 ...

Page 32: ...hod ensures that the schedule repeats weekly This date based method allows a temporary schedule to run and expire on a specific date It can be used alone or to temporarily suppress override a reoccurring schedule No Schedule A temporary override used for turning off a schedule for a specific date ...

Page 33: ...e Scheduling Inclusion schedules determine the days times to be within the zone Examples Schedules Schedules 33 Enrollee is to be home 6 pm 6 am Monday through Friday Enrollee is on lock down each and every weekend ...

Page 34: ...dule it will automatically split into two portions one running until 11 59 pm and the other from 12 AM until its portion ends Overnight schedules do not need to be input as two separate parts as VeriTracks performs the separation automatically Schedules Schedules 34 ...

Page 35: ...Exclusion Zone Scheduling Exclusion schedules determine when to stay away from zone typically 24 7 Enrollee must stay out of this zone 24 7 Schedules Schedules 35 ...

Page 36: ...d click the Schedules tab b Or in the Zones tile click Add Schedule 2 Type a Description 3 Select the Days of the Week to be scheduled 4 Confirm or change the Zone category Active immediate IZ 911 immediate I911 or Silent delayed or suppressed IZS 36 Creating a Reoccurring Schedule 2 3 4 1b 1a ...

Page 37: ...rea is to be monitored 6 Click Set to confirm each choice 7 Under Schedule Target type or select the name of the zone Auto generated zones are listed by PID Address Title Last Name 8 Select the Zone 9 Click Save 37 Creating a Reoccurring Schedule continued 5 6 7 8 9 ...

Page 38: ...A schedule calendar is available via the View Schedule button in the Profile and the Dashboard Day Month Details Schedules Schedules 38 Viewing the Schedule Calendar Single click ...

Page 39: ...b 2 Select a schedule segment 3 Click Edit to change it 4 Clear the boxes for the days you wish to schedule differently than others 5 Click Save 39 Editing One or More Scheduled Days Part A Remove the scheduled days that will differ from the others F 1 2 3 4 5 ...

Page 40: ... Confirm or change the Zone Category 9 Select the new Start End Times 10 Select the correct zone as the Schedule Target 11 Click Save 40 Editing One or More Scheduled Days continued Part B Create new schedules for the days not like the others 6 9 8 7 10 11 ...

Page 41: ...e Override 4 Select the Date to override 5 In the Time boxes select the times that the schedule will run e g 11 00 pm 6 00 am 6 Confirm or change the Zone Category 7 Select the correct zone as the Schedule Target 8 Click Save Schedules Schedules Creating an Override Schedule 41 1 2 3 4 5 7 6 8 ...

Page 42: ...lation Installation Preparing BluTag for Installation Verify BluTag Readiness Attach BluTag to Enrollee Assigning a Device Enrollee Instructions for Wearing BluTag Verifying a Successful Device Assignment 42 ...

Page 43: ... elsewhere for at least 45 minutes Though GPS might be present within the first few minutes of exposure for optimal performance allow BluTag time to update its almanac prior to use Important Do not leave BluTags charging for more than two weeks Avoid charging in the heat of direct sunlight Installation Installation Preparing BluTag for Installation 43 ...

Page 44: ...rollee s profile 3 Click the Device Assignments tab 4 Click Change Assignment 5 Type or select the desired device A green square indicates readiness 6 If the status is not green it has not met one of the following criteria a Recent contact b GPS of 60 or greater c Most recent battery level of 4 volts or higher 7 If the above criteria has not been met click Contact to research its status 44 1 2 4 5...

Page 45: ...rt its legs Once fully inserted the bridge clip will lay flush against the BluTag surface 4 Insert one additional bridge clip 5 Attach a pair of clips to one end of the strap The ends of the clips must align evenly with the end of the strap not shorter or longer 6 Insert the clipped end of the strap into a wing of the tag Pull slightly to ensure that it is secure 45 Attach BluTag to Enrollee 1 2 4...

Page 46: ...ok for the line on the strap that is two lines past the edge of BluTag 13 Make a straight cut on the line using STOP cutters only 14 Insert the unclipped end into the wing to test the fit Cut excess strap if necessary 15 Attach clips to the end of the strap and press firmly into the wing Firmly pull the strap to check the fit 46 Attach BluTag to Enrollee continued 13 10 11 9 12 14 15 ...

Page 47: ...Select the enrollee s profile 3 Click the Device Assignments tab 4 Click Change Assignment 5 Type or select the desired device 6 Click the Save button Installation Installation Assigning a Device To be completed after installation 47 1 2 4 3 5 6 ...

Page 48: ...in water baths pools large bodies of water Do not force a boot over the tag A sock can be worn over and or under the device BluTag is hypoallergenic and cannot overheat Do not tamper with the device no pulling striking attempt to open Do not expose to extreme temperatures below 4 ºF or above 131 ºF Notify the agency if a medical procedure requires removal of the tag Do not press status call button...

Page 49: ...e select the enrollee s profile 2 Click their Contact tab to verify that a recent contact was made 3 Click their Events tab to confirm that there is not a Master Tamper 4 Click the Map tab to verify that current GPS has been acquired Installation Installation 2 4 49 3 ...

Page 50: ...h Measure Locate Address Map Changing a Zone Changing a Zone Online Event Monitoring Online Event Confirmation Notes Find Enrollees View Events and New Note Finding Enrollees in the Dashboard Confirming Events Adding Event Notes via the Dashboard Adding Case Notes via the Dashboard Accessing Enrollee Profiles via the Dashboard Viewing the Enrollee s Last Location via the Dashboard Dashboard Views ...

Page 51: ...ays to view track data in VeriTracks 11 Supervision Supervision The Enrollee s Map tab Displays all track data for a chosen time period The Events tile Displays track data from 20 minutes before and up to 20 minutes after an event s duration 51 ...

Page 52: ...splay the last location of all listed enrollees at once Click again to toggle the display off 4 Backward Forward Shifts the time backward or forward by the current duration in use 5 Lock Locks the Start Date to enable viewing the chosen date time for subsequent enrollees 6 Track Count Lists the total number of tracks acquired within the time frame 6 Features of the Map Tab Zoom Map Size Time Contr...

Page 53: ...ate range displayed Click to change 2 Duration The amount of time displayed Click to change 3 Contact Cluster Contact options for the bracelet Supervision Supervision 53 Features of the Map Tab Date Time and Contact Options 2 3 1 ...

Page 54: ...k to show hide the points within a Visit 3 Toggle Trackpoints Click to show hide trackpoints 4 Toggle Trackpoint Events Click to show hide event marks on all points with events progress Supervision Supervision 54 Features of the Map Tab Trackpoint Visit Toggles 1 2 3 4 ...

Page 55: ...th 3 Enrollee Profile Instant Report Submits a copy of the Enrollee Profile Report to your queue in the Reports tile 4 Refresh Shows a checkmark if new data is available Clicking refresh displays newly received data Shows an x if no new data is available Supervision Supervision 55 Features of the Map Tab Print Export Report Refresh 1 2 3 4 ...

Page 56: ...2nd Enrollee Allows two enrollees at once to display on the map 3 Show Legend Displays the map s legend 4 Find Map Objects Displays the map s filters Clicking Clear and then Find sets the Map to its default settings Supervision Supervision 56 Features of the Map Tab Visit Points Display Two Enrollees Map Legend Find Map Objects menu 1 2 3 4 ...

Page 57: ...1 Select the Visit 2 Click the Expand button 3 The Visit Points will display in the Map and Map Cards Supervision Supervision 57 Expanding a Visit 1 2 3 ...

Page 58: ...emove displayed results 3 Measure Once enabled click from one area of the map to another to calculate the distance in between Do not click directly on trackpoints or visits Click again to disable 4 Locate Address Click to enable Once enabled click an area on the map to view its approximate address Do not click directly on trackpoints or visits Supervision Supervision 58 Features of the Map Tab Pla...

Page 59: ...ft corner of the Map 3 To change the size drag an outer point in or out A reset arrow button appears to return it to its original size if needed 4 To change its location drag the inner point 5 Click Save Supervision Supervision 59 Features of the Map Tab Changing a Zone ...

Page 60: ...roves it then provides the option to close the tamper online INCLUSION ZONE VIOLATION IZ Offender exited an area in which they were required to stay EXCLUSION ZONE VIOLATION EZ Offender entered an area where they were not allowed ZONE START LOCATION UNKNOWN ZSLU VeriTracks has been unable to locate the enrollee for a designated period leading up to curfew Default period is 30 minutes MESSAGE GAP M...

Page 61: ...play by default Allows event confirmation and closing of Master Tampers Provides the option to submit an Enrollee Event Report to your reports queue the Reports tile Events tile Allows filtering and display of events by type enrollee one or many status open closed confirmed or not for one or many caseloads by assignment status by date range and by minimum duration Reports This tile provides variou...

Page 62: ...tion Notes Event confirmation shows acknowledgement of its occurrence Events also allow one to attach a note regardless of confirmation Three areas allow for both Supervision Supervision 62 Dashboard Events tile Events tab ...

Page 63: ...Click the Dashboard tab The following options will be available Supervision Supervision 63 Find Enrollees View Events New Note Getting to Know the Dashboard Find Enrollees View Events and New Note ...

Page 64: ...h by Primary ID 3 Search by Agent 4 Search by Organization ORI 5 Search by Assigned Status 6 Search by Caseload a Both for all caseloads b Yes for your own c No for all but your own Supervision Supervision Finding Enrollees in the Dashboard 64 6 ...

Page 65: ... Enrollees tile select the enrollee 2 Click the View Events 3 Select the event s to be confirmed 4 If desired enter a Note that will attach to each selected event upon confirmation 5 Click Confirm 65 2 No open or unconfirmed or events Either Open OR Unconfirmed events Open AND Unconfirmed events ...

Page 66: ...3 2 Supervision Supervision Adding Case Notes via the Dashboard Notes not related to an event can be added to the enrollee s Profile as a Case Note 1 Click the New Note button 2 Add a Note 3 Click Save 66 ...

Page 67: ...cessing Enrollee Profiles via the Dashboard By clicking the Profile icon for the selected enrollee you are taken to their Map of their most recent position in the Enrollees tile Supervision Supervision 67 ...

Page 68: ...Viewing the Enrollee s Last Track via the Dashboard By clicking the Last Track icon for the selected enrollee you are presented with their status Supervision Supervision 68 ...

Page 69: ...neral Enrollee s BluTag s serial number GPS only Serial number recent call and GPS dates times battery level critical violation status Events Only Number of notes critical violation status zone violation status by category RF Only Assigned Bluhome and Bluband number last Bluhome call RF Status and Other RF event status 69 ...

Page 70: ... Enrollees tile 2 Select the enrollee s Profile 3 Click the Events tab By default the last 7 days of events and any events in progress are displayed 4 Use the Find Events menu to view specific events and or dates Supervision Supervision 70 3 4 1 2 ...

Page 71: ... click their Events tab 2 Click the Location icon for the event you wish to view 3 You will be taken to the Events tile containing a Map of the event displaying 20 trackpoints before and up to 20 trackpoints after the event s start end Supervision Supervision 71 2 1 3 ...

Page 72: ...iewing Confirming Events via the Events Tile 1 Click the Events tile 2 Use the Find Events menu to select the enrollee 3 Click the Confirm button to acknowledge the event Supervision Supervision 72 3 1 2 ...

Page 73: ...ions Notifications Notification Preferences Reading the Daily Report Reading Immediate Notifications BluTag Events Closing a Master Tamper via the Enrollee Profile Closing a Master Tamper via the Events Tile 73 ...

Page 74: ...ily Reports and Immediate Notifications The Daily Report arrives each morning typically at 6 30 am displaying 36 hours of data per enrollee Immediate Notifications can be received via email or text messaging upon the start and end of an event Notifications Notifications 74 ...

Page 75: ...rackpoint received as of the report Date Time 3 Points Number of tracks captured during the violation 4 Distance Zone footage 5 Type Inclusion Exclusion 6 Number of minutes duration Supervision Supervision 75 Reading the Daily Report 6 5 4 3 2 1 ...

Page 76: ... a closed event 2 Primary ID 3 Enrollee Name 4 Zone Name if applicable 5 Enrollee s Primary Phone Number 6 Event s Start or Stop Date Time 7 Enrollee s Time Zone 8 Agent 9 Zone Address Supervision Supervision 76 Reading Immediate Notifications 5 4 6 7 1 3 2 8 9 ...

Page 77: ...continue INCLUSION ZONE VIOLATION IZ Offender exited an area in which they were required to stay EXCLUSION ZONE VIOLATION EZ Offender entered an area where they were not allowed ON CHARGER Duration of time BluTag was on the charger PRESS BUTTON Push button was pressed causing an immediate report MESSAGE GAP MGAP BluTag has missed multiple calls Default period is 6 hours NO GPS NGPS BluTag is not r...

Page 78: ...on by thoroughly inspecting and or replacing the strap The event can then be closed in VeriTracks 1 In the Enrollees tile locate the enrollee s profile 2 Click the Events tab below their profile 3 Locate and select their Master Tamper event 4 Click the Close button that appears above to end the event Supervision Supervision 78 1 3 2 4 ...

Page 79: ... the original cause of the violation by thoroughly inspecting and or replacing the strap The event can then be closed in VeriTracks 1 Click the Events tile 2 Locate and select the Master Tamper event 3 Click the Close button that appears above the map of the event Supervision Supervision 79 1 2 3 ...

Page 80: ...Unassignment Unassignment Unassign BluTag Remove BluTag From Enrollee 80 ...

Page 81: ...ick Unassign Devices 5 In the Type list click the arrow to view and choose the appropriate reason for unassigning the device 6 Click Save BluTag will now shut off Unassignment Unassignment 81 Unassign BluTag Unassign BluTag prior to cutting the strap to avoid causing a false tamper event 1 2 3 4 5 6 ...

Page 82: ...nding area of any dirt build up 82 Remove BluTag From Enrollee The following steps are to be completed after unassigning the enrollee in VeriTracks 1 3 4 If the enrollee has completed the program no signs of tampering exist and the unit is not needed for evidence place the device back into inventory If you had to unassign the enrollee and plan to reuse the bracelet make sure to place BluTag back o...

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