19
© Sealevel Systems, Inc. 8012e Manual | SL9225 12/2022
Appendix A – Troubleshooting
Following these simple troubleshooting steps can eliminate most common problems.
To install Sealevel Systems Software and hardware in Windows, you must log in as an
administrator or have administrator privileges.
Software
Installation
First, install the software driver and then install the I/O adapter. If the I/O adapter was installed first,
complete the ‘uninstall/reinstall’ steps.
Next, verify that your Sealevel Software is properly installed. This places the required installation files in
the correct locations. In Windows it will be located here:
Start – All Programs – SeaIO
Uninstall/Reinstall
1.
Install the most current Sealevel Software.
To obtain the most current software package from Sealevel’s website, download from here.
•
2.
Navigate to the Device Manager (
right
click on ‘My Computer’ and choose ‘Manage’, then
‘Device Manager’).
3.
Look for the SeaI/O Device category and expand it to expose the Sealevel adapter.
4.
Right
click on the listed adapter and choose ‘Uninstall’.
5.
Click on ‘Actions’ and choose ‘Scan for hardware changes’.
