58 Product Manual - Hawk 4 Family SCSI-2 (Volume 1), Rev. F
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Technical support services
Seagate Technology provides technical support literature and diagnostic utilities to Authorized Distributors.
Please contact your dealer for technical support and installation troubleshooting. Product Technical Support
is available for all Seagate products by calling the SeaFax, SeaFone, SeaTDD or SeaBoard services. These
are toll calls.
SeaFax: United States
408/438-2620
England 44-62-847-7080
You can use a Touch-Tone telephone to access Seagate’s automated FAX delivery system and select techni-
cal support information by return FAX. This service is available 24 hours a day, 7 days a week.
SeaFone: 408/438-8222
The enhanced phone system provides recorded technical information on selected Seagate products while
you are on hold. Technical support specialists are available to answer questions from 8:00 AM to 5:00 PM
PST, Monday through Friday. Recordings are accessible 24 hours a day, 7 days a week.
SeaTDD: 408/438-5382
TDD is a Telecommunication Device for the Deaf where two people can communicate using a keyboard that
is connected to the phone line. A TDD device is required to access this service. This service is available from
8:00 AM to 5:00 PM PST, Monday through Friday.
SeaBoard:
The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A
modem is required to access this service. The communications software must be set for eight data bits, no
parity and one stop bit (8N1).
With this service you can access:
•
Specifications and jumper configurations for all Seagate products.
•
Reprints of Seagate documentation.
•
A directory of information and helpful utilities that you can download to your own computer.
BBS
Modem
Location
Number
USA, Mexico, Latin America
408/438-8771
Canada
416/856-5581
England
44-62-847-8011
France
33-1-40-67-1034
Germany
49-89-140-9331
Singapore
65-292-6973
Australia
61-2-756-2359
Korea
82-2-556-7294
Summary of Contents for HAWK 4
Page 1: ... Product Manual Volume 1 HAWK 4 Family ST15230N ND ...
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Page 3: ... Product Manual Volume 1 HAWK 4 Family ST15230N ND ...
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