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www.scion.com

xB

2014

Warranty &

 MaIntEnanCE 

 GUIDE

It’S yOUr rIDE.
KnOW WHat’S UP.

00505-14WMG-XB

©2013 Scion, a marque of toyota Motor Sales, U.S.a., Inc. 
Printed in U.S.a. 10/13
13-tCS-06790

If your name or address has changed

 

or you purchased your 

toyota as a

  

used vehicle, please update your

  

contact information and vehicle

  

ownership status by logging onto

  

www.toyota.com/ownersupdate

, even

 

if your warranty coverage has expired.

 

this will enable 

toyota to contact

 

you with important product or safety

 

updates concerning your vehicle.

  

Or if you prefer, you can complete

  

and mail the attached card or call the

 

toyota Customer Experience Center

 

at (
800)
 3

31

-43

31

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Summary of Contents for 2014 tC

Page 1: ...e toyota Customer Experience Center at 800 331 4331 Check one Same owner name and or address has changed new owner purchased vehicle used Same owner additional driver who should receive product safety...

Page 2: ...of this booklet if you move or if you bought your Scion from a previous owner Just tear out the card and drop it in the mail you don t even have to put a stamp on it We want you to be confident that y...

Page 3: ...stance 8 Your Warranties in Detail General Warranty Provisions 9 New Vehicle Limited Warranty 13 Federal Emission Control Warranty 17 California Emission Control Warranty 23 Tire Limited Warranty 28 Y...

Page 4: ...ce of Scheduled Maintenance 32 Keep Your Ride Running 33 Maintenance Scion Warranty Coverage 34 Maintenance Log Using the Maintenance Log Charts 35 Maintenance Log 36 Explanation of Maintenance Items...

Page 5: ...u work with the dealership to find a satisfactory solution Step 3 If you re still not satisfied after pursuing steps 1 and 2 Scion offers additional assistance through the Dispute Settlement Program a...

Page 6: ...866 707 2466 You may also contact the CDSP directly at 888 300 6237 Failure to use the CDSP may affect your rights and remedies under California s Lemon Laws This information about the Dispute Settlem...

Page 7: ...le an exact physical copy of the key will open the door and allow retrieval of items locked in the vehicle it won t start the vehicle unless the key has the same code as the immobilizer SECURITY For s...

Page 8: ...immobilizer if all registered master keys have been lost If an Authorized Servicing Dealership is not available please refer to www aloa org to find a bonded registered locksmith who performs high sec...

Page 9: ...our car is inoperative or unsafe to drive The policy does not apply when the warranty repairs can be completed in one day but the car must be kept overnight due to dealer or owner scheduling conflicts...

Page 10: ...that warranty as well as the General Warranty Provisions When Warranty Begins The warranty period begins on the vehicle s in service date which is the first date the vehicle is either delivered to an...

Page 11: ...page of the Owner s Warranty Rights Notification booklet for additional information and the requirements applicable to your state Informal Dispute Settlement Program Toyota offers assistance through a...

Page 12: ...cle Any implied warranty of merchantability or fitness for a particular purpose is limited to the duration of these written warranties Some states do not allow restrictions on how long an implied warr...

Page 13: ...WARRANTY AT A GLANCE GENERAL WARRANTY PROVISIONS WARRANTY Your Warranties in Detail 12...

Page 14: ...er housing and all internal parts super charger housing and all internal parts engine control computer water pump fuel pump seals and gaskets Transmission and Transaxle Case and all internal parts tor...

Page 15: ...directly or indirectly from any of the following Fire accidents or theft Abuse or negligence Misuse for example racing or overloading Improper repairs Alteration or tampering including installation o...

Page 16: ...mission control warranties Incidental Damages Incidental or consequential damages associated with a vehicle failure Such damages include but are not limited to inconvenience the cost of transportation...

Page 17: ...seeking remedies through a court action pursuant to the Magnuson Moss Warranty Act You may also be required to use the Dispute Settlement Program or CDSP before seeking remedies under the Lemon Laws...

Page 18: ...ission Performance Warranty Some states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle maintenance If an EPA approved I M program is in for...

Page 19: ...eedback control system Cold start enrichment system Deceleration control system Electronic fuel injection system components Airflow sensor Engine control module 8 80 Throttle body Other components Air...

Page 20: ...not deny a warranty claim solely because you do not have records to show that you maintained your vehicle However any failure or noncompliance caused by lack of maintenance is not covered by this war...

Page 21: ...eir manufacturers to be equivalent to Scion Authorized Parts IF YOUR VEHICLE FAILS AN EMISSIONS TEST If your vehicle fails an EPA approved emissions test you may make a claim under the Emission Perfor...

Page 22: ...ranty Complaints 401 M Street SW Washington D C 20460 Vehicles equipped with a California Certified Emission Control System that are registered and operated in California or any state that adopts Cali...

Page 23: ...an EPA approved emissions test within three months or 4 000 miles whichever comes first of delivery to the ultimate purchaser and the vehicle has been maintained and used in accordance with the writte...

Page 24: ...ill repair your vehicle at no cost to you including diagnosis parts and labor MANUFACTURER S WARRANTY COVERAGE 1 For three years or 50 000 miles whichever occurs first If your vehicle fails a smog che...

Page 25: ...rt has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions regarding your warranty rights and responsibilities you should contact Scion Customer Expe...

Page 26: ...intenance indicated in the Owner s Manual and this booklet Scion will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle However any failure or n...

Page 27: ...y their manufacturers to be equivalent to Scion Authorized Parts IF YOUR VEHICLE FAILS A SMOG CHECK TEST If your vehicle fails a smog check test you may make a claim under the Emission Performance War...

Page 28: ...ir Resources Board Mobile Source Control Division 9528 Telstar Avenue P O Box 8001 El Monte CA 91734 8001 800 242 4450 Vehicles equipped with a California Certified Emission Control System that are re...

Page 29: ...er Refer to your local phone directory for dealer locations Your Scion dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty information or...

Page 30: ...ck of maintenance are not covered under warranty WHERE TO GO FOR MAINTENANCE You may have maintenance performed on your vehicle by any qualified person or facility However Scion recommends having main...

Page 31: ...rized Servicing Dealership maintains an extensive inventory of Scion Authorized Parts to meet your vehicle service needs And because it is linked electronically to Scion s Parts Distribution Centers t...

Page 32: ...onmental requirements EMERGENCY REPAIRS If your vehicle is inoperable or unsafe to drive and there is no Authorized Servicing Dealership reasonably available to make repairs you may perform the repair...

Page 33: ...istory In addition to scheduled maintenance your vehicle requires ongoing general maintenance such as fluid checks and visual inspections These procedures are explained in the Vehicle Maintenance and...

Page 34: ...ion s service history each maintenance chart in this booklet includes Boxes to check for each service item performed Space for the maintenance provider to include a service verification stamp Space to...

Page 35: ...used by lack of proper maintenance are not covered under warranty Maintenance Providers You can have maintenance and repair services done by any automotive service provider you choose or you can do th...

Page 36: ...clearly indicated in each chart NOTE You should perform these additional maintenance services if you drive primarily under any of the special operating conditions indicated If you drive only occasiona...

Page 37: ...nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 10 000 miles or 12 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blades...

Page 38: ...use the Fresh mode Consult your dealer if any of these conditions occur Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads Inspect engine air filter T...

Page 39: ...nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 25 000 miles or 30 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blades...

Page 40: ...ating Conditions 2 Driving on dirt roads or dusty roads Tighten nuts and bolts on chassis and body Driving while towing using a car top carrier or heavy vehicle loading5 Replace front differential oil...

Page 41: ...nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 40 000 miles or 48 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blades...

Page 42: ...use the Fresh mode Consult your dealer if any of these conditions occur Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads Inspect engine air filter T...

Page 43: ...nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 55 000 miles or 66 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blades...

Page 44: ...roads Tighten nuts and bolts on chassis and body Driving while towing using a car top carrier or heavy vehicle loading7 Replace front differential oil Replace transmission fluid or oil Tighten nuts a...

Page 45: ...nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 70 000 miles or 84 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blades...

Page 46: ...hen you use the Fresh mode Consult your dealer if any of these conditions occur Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads Inspect engine air...

Page 47: ...nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 85 000 miles or 102 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blades...

Page 48: ...ial Operating Conditions 2 Driving on dirt roads or dusty roads Tighten nuts and bolts on chassis and body Driving while towing using a car top carrier or heavy vehicle loading5 Replace front differen...

Page 49: ...ts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 100 000 miles or 120 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blades Replace en...

Page 50: ...for Special Operating Conditions 2 Driving on dirt roads or dusty roads Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing using a car top carrier or heavy vehi...

Page 51: ...nuts and bolts on chassis and body DEALER SERVICE VERIFICATION DATE MILEAGE 115 000 miles or 138 months Check installation of driver s floor mat Inspect and adjust all fluid levels Inspect wiper blad...

Page 52: ...or dusty roads Tighten nuts and bolts on chassis and body Driving while towing using a car top carrier or heavy vehicle loading7 Replace front differential oil Replace transmission fluid or oil Tight...

Page 53: ...s of leakage Replace any deteriorated or damaged parts A qualified technician should perform these operations Brake Linings Drums and Brake Pads Discs Check the brake linings shoes and drums for scori...

Page 54: ...perations For further details refer to Radiator Condenser and Hoses in the Vehicle Maintenance and Care section of the Owner s Manual Your Scion is equipped with Genuine Toyota Super Long Life Coolant...

Page 55: ...mounting bolts and front rear suspension member retaining bolts to specified torque Radiator and Condenser Inspect for damage debris dirt insects and signs of leakage Have any problem repaired by a q...

Page 56: ...e If you discover any leakage have it repaired by a qualified technician immediately Wiper Blades The wiper blades should not show any signs of cracking splitting wear contamination or deformation The...

Page 57: ...Model In service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number VEHICLE IDENTIFICATION MAINTENANCE Maintenance Log 56...

Page 58: ...SCION CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509 9809...

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