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Stairfriend Owner’s Manual
Part No. 000914, 08-m06-2015
6. TROUBLESHOOTING AND MAINTENANCE
Operator Troubleshooting
Stairlift will not run
If your stairlift will not run and no lights are on, check the items listed below.
1
Make sure the stairlift charger is plugged in at the wall.
2
Make sure the key switch is turned ON and the power switch is ON.
3
Check the residence main circuit breaker (or fuse) panel for a tripped
breaker tripped or blown fuse?
If your stairlift does not operate and all of the lights are on, check the items
listed below.
1
Make sure the seat is swiveled and locked in the riding position.
2
Check around the footrest and carriage for any obstructions.
If the stairlift does not operate after checking the above items, contact your
authorized Savaria dealer.
Stairlift is beeping
If the stairlift beeps for approximately 20 seconds while not moving, this means
the stairlift is not charging.
Check that the stairlift cord is plugged in to the wall outlet.
Make sure the stairlift is either all the way up or all the way down at the charging
contact. It will beep continuously if it is not at a charging contact.
If the beeping continues, contact your authorized Savaria dealer.
Stairlift stops and won’t restart
If the stairlift runs to either end of the stairway and then stops and won’t restart,
this means that the battery charge is low.
Charge the stairlift.
If the problem continues, contact your authorized Savaria dealer.
