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SATO S84NX Operator'S Manual Download Page 474

When an Error Message Appears

474

When You Are in Trouble

When an Error Message Appears

Error Message 1001 (Machine Error)

When there is an error with the product, the error message appears on the screen.
Check the cause and countermeasure, and then take appropriate action.
 

To clear the error:
Power off the product.

Cause and Countermeasure

Reference

Cause

A defect has occurred in the product.

Countermeasure

Power the product off and then on again.

 

Powering On/Off the Product

Contact your SATO technical support if the error cannot be resolved.

Contact Information for When You Are in Trouble

Summary of Contents for S84NX

Page 1: ...FX3 LX...

Page 2: ...tification for the Operator Panel 33 Using the Operator Panel 35 LED Indicator 35 Operations in Online Offline Mode 36 Status Icon 39 Operations When Errors Occur 45 Adjusting the Print Settings Durin...

Page 3: ...Interface Settings Using the All In One Tool 103 Installing the Printer Driver 105 All In One Tool Features 106 Loading Media and Ribbon 107 Media Ribbon and Print Methods 107 Loading Media 108 Usabl...

Page 4: ...28 Applications Menu 238 Protocol 238 Auto Switch Group 239 SBPL 241 SZPL 246 SIPL 248 STCL 250 SDPL 250 SEPL 258 AEP 258 System Menu 260 Regional 260 Notifications 262 Sound 264 LCD Brightness 265 LE...

Page 5: ...ck Function Is Enabled 350 Adjusting the Base Reference Point 351 About the Base Reference Point 351 Adjusting the Print Position 352 Adjusting the Dispenser Stop Position 355 Adjusting the Print Qual...

Page 6: ...458 Replacing the Pressure Plate 462 Replacing the Feed Roller 466 Replacing the Fan Filter 470 Operating the Notification Screen of the SOS SATO Online Services On Demand Mode SOS users only 471 SOS...

Page 7: ...for Each Print Speed 558 Usable Ribbon 559 Usable Fonts 560 Usable Barcodes 584 Support and Warranty 586 SOS SATO Online Services SOS users only 586 Warranty for Consumables within the Product Warrant...

Page 8: ...n The Caution symbol indicates that you can cause injury or property damage if you do not follow the instructions or procedures Note The Note symbol indicates useful and supplemental information that...

Page 9: ...y to others and property damage The explanation of the symbols is as follows Be sure to understand these symbols well before you read the main text Ignoring the instructions marked by this symbol and...

Page 10: ...power it off unplug the power cord from the outlet and contact your SATO reseller or technical support Using the product in one of these conditions could result in a fire or electric shock Handling th...

Page 11: ...ld result in a fire or electric shock Do not put objects inside the product Do not insert or drop any metal or flammable objects down the opening cable port etc of the product If a foreign object gets...

Page 12: ...le area could result in exposure of wires breakage fire electric shock or damage Do not place the power cord and other cables near a heater or other sources of heat Doing so could result in melting of...

Page 13: ...long time When not using the product for a long time unplug the power cord from the outlet to maintain safety During maintenance and cleaning When maintaining and cleaning the product unplug the powe...

Page 14: ...Copyrights 14 Copyrights Any unauthorized reproduction of the contents of this document in part or whole is strictly prohibited 2022 SATO Corporation All rights reserved...

Page 15: ...Wi Fi Alliance Wi Fi Direct TM Wi Fi Protected Setup TM WPA TM WPA2 TM Windows and Microsoft Edge are registered trademarks of Microsoft Corporation in the United States Bluetooth is a trademark of B...

Page 16: ...ons as well as replacing consumables Supports 31 languages for display and 47 languages for printing scalable fonts SBPL SATO Barcode Printer Language supported as well as many other printer commands...

Page 17: ...an be easily output by using software such as the NiceLabel series NiceLabel series This software has multiple functions and is easy to operate so you can create and print labels with richly versatile...

Page 18: ...O Barcode Printer Language command to the product In addition you can print characters barcodes and graphics in various styles by combining multiple SBPL commands There are many functions for modifyin...

Page 19: ...nal By using the external signal EXT interface you can connect the product to an external device and print With the control signal you can control print operations such as monitoring the condition of...

Page 20: ...AEP Applications 20 Outputting with Standalone AEP Applications Labels can be printed by running standalone AEP applications within the product For details of the standalone applications contact your...

Page 21: ...ill be saved as fixed data It is possible to add variable data to the label format Contact your SATO sales representative for more information 2 Use Print to File option to create the SBPL data stream...

Page 22: ...the button on the operator panel to change to Offline mode 5 Press the button to show the Settings menu Input the password if it is enabled 6 Select Applications using the buttons and then press the b...

Page 23: ...andalone application is pre loaded into the product and cannot be removed 8 Enable AEP mode by selecting the Enable menu and reboot the product to apply the settings After reboot the following screen...

Page 24: ...buttons and then press the button or the button The screen shows a list of files without extensions which are stored on the USB memory 11 If the format contains a variable enter the variable with the...

Page 25: ...screen keyboard or a USB scanner keyboard or keypad 13 Enter the print quantity to start printing the label format Once printing has started the USB memory can be removed The USB memory will be requi...

Page 26: ...Safety Instructions Global Warranty Program leaflet Product Information Download Declaration of Conformity Power cord The power cord is not supplied depending on the region in which it was purchased T...

Page 27: ...Converts the internal 25 pin external signal interface D SUB 25 pin female terminal to a 14 pin external signal interface Amphenol 14 pin female terminal Available Available UHF RFID kit 1 Supports U...

Page 28: ...tion varies depending on the type of orientation The illustrations in this manual are of the S84NX Standard Left hand type unless otherwise noted If you are using the Opposite Right hand type then the...

Page 29: ...nel 2 Display 3 Top cover 4 Power I O switch Press this switch to power on I or power off O the product 5 Media discharge outlet Rear View 1 Wireless LAN antenna Optional Connector for installation of...

Page 30: ...connector To connect the product to the network using the LAN interface 6 USB connector Type A Enable the storage of product settings information with USB memory Also other devices like a barcode che...

Page 31: ...any product malfunctions caused by a virus spread via USB memory Be sure to insert and remove the USB memory stick perpendicular to the connector The size of the USB memory that can be connected to t...

Page 32: ...sensor 8 Pressure plate Consumables 9 Ribbon rewind spindle 10 Head lock lever Used to release the print head assembly 11 Ribbon roller 12 Print head Consumables Creates an image directly on the media...

Page 33: ...nna location 3 Arrow buttons Navigate the selection in the screen menu 4 LED indicator 5 LINE button Toggle between Online Offline mode or playback pause the video 6 Enter button Confirm the selected...

Page 34: ...ding on the screen The functions of the buttons are indicated on the bottom of the screen Example 1 In Offline mode left soft button ONLINE right soft button FEED Example 2 The numerical value input s...

Page 35: ...status of the product The product statuses which the LED indicator shows are as follows LED Indicator Color Status Description Blue Lights on Online mode Lights off Power off or Offline mode Red Ligh...

Page 36: ...rtcut menu cannot be changed during printing so temporarily change to Offline mode pause Some of the setting items registered to the Shortcut menu cannot be changed when there is print data They can b...

Page 37: ...ed Shows the Settings mode when there are no print jobs Displays Shared in Online Offline Mode The following information appears on the left side of the screen 1 Current printer language You can set t...

Page 38: ...OPP depending on the country region in which the product was purchased 6 Number of pages in the print job being processed When the System Show Total Count menu in the Settings mode is enabled the tota...

Page 39: ...the product s status 1 Status bar Communication Interface Status Icon Description Network link is enabled but not connected NFC is enabled but not connected NFC is enabled and connected Not connected...

Page 40: ...is connected Signal Level 3 Wi Fi is connected Signal Level 4 Wi Fi Direct is not connected Wi Fi Direct is connected Signal Level 1 Wi Fi Direct is connected Signal Level 2 Wi Fi Direct is connected...

Page 41: ...TO Online Services is enabled The Real Time mode or the Light mode of the SOS is enabled The product is connected to the SOS cloud The Real Time mode or the Light mode of the SOS is enabled but not co...

Page 42: ...R code and send the information to the SOS cloud IP address could not be acquired Or a communication error has occurred USB Memory Status Icon Description USB memory is connected Barcode Checker Statu...

Page 43: ...eck the print data Receive buffer is nearly full Stop sending print data until the buffer is no longer nearly full Defective print head is detected Replace the print head Incompatible print head is de...

Page 44: ...Status Icon 44 Icon Description Replace the print head Replace the platen roller Replace the belt Gear Box Replace the belt Ribbon...

Page 45: ...nabled The available operations vary depending on the situation 1 Error Icon 2 Error number 3 Clear the error if allowed for the active error 4 Change to Offline mode if allowed for the active error 5...

Page 46: ...enu during printing 1 Press the button The Shortcut menu appears 2 Select an item and adjust the setting Some of the setting items registered to the Shortcut menu cannot be changed during printing so...

Page 47: ...en set to Commands and the print settings have been specified by command the changes made in the Shortcut menu will be applied only to the data already analyzed at that time The settings specified by...

Page 48: ...the receive buffer of the product is also deleted 1 Press the button or button to change the product to Offline mode 2 Press the button A confirmation message appears 3 Select whether to cancel all pr...

Page 49: ...49 When the printer language of the print data is SBPL SDPL or SZPL When the printer language of the print data is some other language The print job is canceled...

Page 50: ...Guidance Videos 50 Guidance Videos The product contains guidance videos that are shown on the display for visual reference of the product s operations...

Page 51: ...Ribbon replacement 1 Possible Possible Cleaning the print head Possible Cleaning the rollers Possible Cleaning the media route Possible Cleaning the ribbon route 1 Possible Print head replacement Pos...

Page 52: ...nd resolve the error by following the procedure of the video 1 On the error screen press the button to play the guidance video If there are more videos to choose from press the arrow buttons to select...

Page 53: ...o in Online Mode When in the Online mode play the guidance video according to the following procedure 1 Press the button or button in Online mode The product changes to Offline mode 2 Press the button...

Page 54: ...ccess to the Guidance Video in Online Mode 54 3 Select Information using the buttons 4 Press the button The item list appears 5 Select Help using the buttons 6 Press the button The guidance video list...

Page 55: ...55 7 Select the category of the video for playback using the buttons and then press the button 8 Select the video for playback using the buttons and then press the button The guidance video starts...

Page 56: ...Guidance Video 1 Indication panel appears again when one of the buttons is pressed 2 Stop the playback of the video and return to menu 3 Playback the video from the start 4 Playback or pause the vide...

Page 57: ...57 Settings Mode In the Settings mode you can set the product s various settings The topics here explain how to operate the Settings mode...

Page 58: ...nting Printing Menu Access the settings related to printing Interface Menu Access the settings related to the interfaces Applications Menu Access the settings related to the printer command System Men...

Page 59: ...ettings mode appears when no print jobs remain in the product Change the product to the Settings mode according to the following procedure 1 Press the button or button in Online mode The product chang...

Page 60: ...Changing to the Settings Mode 60 The product changes to Settings mode To exit the Settings mode press the button...

Page 61: ...er entering the Settings mode When logged in to the Settings mode LOG OUT appears on the bottom left of the screen Press the button to log out of the Settings mode Password is required to enter the Se...

Page 62: ...ct an item using the buttons 4 Press the button If the selected item is a setting item the setting screen appears If the selected item is a handling item such as the auto calibration copy or delete th...

Page 63: ...63 Similarly select an item using the and buttons Press the button to return to the previous screen 1 There are more items in the next layer 2 Return to the previous screen...

Page 64: ...rom the List Selection from the Box IP Address Input Character Input 1 Text box 2 Selection area 3 Delete the character displayed to the left of the cursor in the text box 4 Select the character for i...

Page 65: ...6 Save the number you enter in the text box and return to the item list 7 Cancel the number you enter in the text box and return to the item list 8 Enter the selected number into the text box Selecti...

Page 66: ...the previous screen 5 Select an item using the buttons The selected item will be highlighted in the selection area IP Address Input 1 Text box 2 Select the digit for input using the buttons 3 Save the...

Page 67: ...hange some of the items during printing Registering Items to the Shortcut Menu You can register items to the Shortcut menu according to the following procedure 1 Select the item to register using the...

Page 68: ...ns to the icon Unregistering Items from the Shortcut Menu You can unregister items from the Shortcut menu according to the following procedure 1 Select the item to unregister using the buttons in the...

Page 69: ...69 3 Press the button on the confirmation screen The item is removed from the Shortcut menu You can also unregister items on the setting screen relative to each item...

Page 70: ...es used for Wi Fi authentication and for HTTPS Get the barcode check log data Create clone data copy the product s settings information Get the support information Be sure to perform a virus check on...

Page 71: ...71 Getting Started Installation When you want to take the product to countries other than where you purchased it contact your SATO reseller...

Page 72: ...llows The encircled positions show the 5 holes for installing the product in the support structure The figure above is the Standard Left hand type If you are using the Opposite Right hand type then th...

Page 73: ...s the opposite Media Dispensed View Make sure that there is sufficient space around the product so that the top cover can be fully opened when operating or cleaning the product or replacing consumable...

Page 74: ...ng the Opposite Right hand type then the direction is the opposite Top View Make sure that there is sufficient space on the rear side of the product so that the rear housing cover can be fully opened...

Page 75: ...75 S84NX The figure above is the Standard Left hand type If you are using the Opposite Right hand type then the direction is the opposite...

Page 76: ...Top View 76 S86NX The figure above is the Standard Left hand type If you are using the Opposite Right hand type then the direction is the opposite...

Page 77: ...the five holes on the center frame to install the product on the support structure Make sure that you use the designated bolts that can accommodate the weight of the product If you do not install the...

Page 78: ...r local voltage is not in the stated range contact your SATO reseller or technical support The attached power cord is designed exclusively for this product Do not use it with other devices 1 Connect t...

Page 79: ...first time after purchase or reboot after resetting the settings the startup guide appears You can easily set the printing preferences on the product by following the on screen instructions The screen...

Page 80: ...f the product from the main power source from which the product takes its power because it is equipped with a start on AC function To turn the power on and off from the main power source leave the pow...

Page 81: ...r updating Doing so could cause a malfunction of the product Do not disconnect the power cord until the powering off process is completed on the product An incorrect power on off operation may change...

Page 82: ...f the product from the main power source from which the product takes its power because it is equipped with a start on AC function To turn the power on and off from the main power source leave the pow...

Page 83: ...83 Initial Setup Startup Guide The topics here explain how to complete the startup guide that appears when you power on the product for the first time after purchase...

Page 84: ...startup guide and perform the configuration later from the menu Select choices for each item with the buttons and apply them with the button or button Selecting a choice opens the next screen To retur...

Page 85: ...t the current year month and date When the confirmation screen appears press the button to confirm the settings 6 Select the current time The time is set in the 24 hour format When the confirmation sc...

Page 86: ...se Ribbon Prints using a ribbon Direct Thermal Prints using direct thermal media 8 Load the ribbon while checking the video a Press the button The video starts playing b When you have finished loading...

Page 87: ...when using the media of I mark type Use the reflective sensor 10 Load the media while checking the video a Press the button The video starts playing b When you have finished loading the media press th...

Page 88: ...show the startup guide the next time the product is started press the button To not show it press the button You can set whether to open the startup guide the next time you start up the product in Sta...

Page 89: ...ppears 2 Select whether or not to show the startup guide during the next startup using the buttons and press the button to confirm Press the button to return to the startup guide setting without cance...

Page 90: ...When specialized hardware is installed on the external equipment then linerless labels are fed and printed Dispense Print The printed label advances to the dispensing position while the next data is p...

Page 91: ...91 2 Press the button The product changes to Settings mode Input the password if it is enabled 3 Select Printing using the buttons 4 Press the button The item list appears...

Page 92: ...g the buttons 6 Press the button The Print Mode screen appears 7 Select the print mode using the buttons S84NX only Do not select Linerless Mode to use RFID tags on an RFID model If you set Linerless...

Page 93: ...93 Connecting the Product to a Computer This section explains how to connect the product to a computer and how to install the printer driver and the All In One Tool...

Page 94: ...ns such as the IP address of the product When you connect them with other interfaces configure the communication conditions when needed to adapt to the computer to which you are connecting To use the...

Page 95: ...ct prints the received data in order of reception The next received data is stored in the receive buffer while the first data is printed 1 NFC 2 Wireless LAN 3 RS 232C 4 LAN 5 USB 6 External signal EX...

Page 96: ...eck the orientation of the connector before you make the connection 1 Make sure that the product host computer and applicator are powered off Set the power switch of the product to the O position 2 Co...

Page 97: ...product The IP address of the product can be set through the product s Interface menu or the All In One Tool To use the printer driver the communication protocol must be set to Status4 The initial val...

Page 98: ...o the user manual for the Android device RS 232C Interface Connection Standard Connect the interface cable when the product is powered off Connect the RS 232C cable to the RS 232C connector 1 Configur...

Page 99: ...cable it will not operate correctly If the communication settings differ between the computer and product it will not operate correctly A communication error will be detected To use the printer driver...

Page 100: ...s of the product The IP address of the product can be set through the product s Interface menu or the All In One Tool To use the printer driver the communication protocol must be set to Status4 The in...

Page 101: ...rface settings of the product doing either of the following Set from the Settings mode of the product Set using the All In One Tool from the computer Configuring the Interface Settings from the Interf...

Page 102: ...e Settings from the Interface Menu of the Product 102 2 Press the button The product changes to Settings mode Input the password if it is enabled 3 Select Interface using the buttons 4 Press the butto...

Page 103: ...N DLE Sets to ignore CAN DLE codes External I O Sets the external signal EXT RFID S84NX only Sets the RFID Appears only for the RFID model 6 Press the button The settings items of the selected interfa...

Page 104: ...Download the All In One Tool and All In One Tool Manual from your local SATO website https www sato global com drivers redirect html and install the software to a computer For the compatible OS refer...

Page 105: ...d illustrations to the product and print it to a label Download and use the printer driver from your local SATO website https www sato global com drivers redirect html From the same site you can downl...

Page 106: ...res When you add the product to the All In One Tool you can easily set and manage the product For details of the All In One Tool download and read the All In One Tool Manual from your local SATO websi...

Page 107: ...and the combined direct thermal thermal transfer model The media or ribbon to be used varies depending on the print method Thermal transfer combined direct thermal thermal transfer model only Prints u...

Page 108: ...Media The product can print on a media roll The product uses media sensors to detect I marks or gaps on the media in order to precisely print the content I mark label Gap label I mark journal paper l...

Page 109: ...the product has a fixed position of 5 mm 0 2 measured from the product s center frame The position of the Gap sensor is adjustable You can adjust the Gap sensor position in the following range S84NX 5...

Page 110: ...g Direction of the Media The media either winds face out or face in Load the media with the print side facing up Face out Face in The print side faces the outer side of the media The print side faces...

Page 111: ...ter printing Be careful not to get burned Touching the edge of the print head with your bare hand could cause injury The usable media sizes and print quality depends conditions such as print speed med...

Page 112: ...The below topic describes the procedure to dispense the label and eject the liner out of the product The routing path of the media is shown in the below picture Label Liner 1 Open the top cover 1 Ope...

Page 113: ...ver 2 clockwise to unlock the print head 3 Pull the feed lock latch 3 to unlock the feed roller and media sensor assembly The feed roller and media sensor assembly 4 will flip open 4 Pull the media gu...

Page 114: ...y 4 and the print head assembly 7 and extend it out the discharge outlet 8 Make sure that the end of the media extends out the discharge outlet 6 Push the media until the innermost edge of the media l...

Page 115: ...he label out from the discharge outlet and remove about 30 cm 11 8 of labels 9 from the liner 10 8 Push the tab 11 up to release the pressure plate 12 9 Pass the liner 10 through the gap of the pressu...

Page 116: ...10 Turn the head lock lever 2 counterclockwise to lock the print head and then press the feed roller and media sensor assembly 4 down until the feed lock latch 3 is locked 11 Pull the liner 10 lightl...

Page 117: ...Close the top cover When closing the top cover be careful not to pinch your fingers 14 Press the button FEED in Offline mode to feed the media 15 Press the button ONLINE or button to change to Online...

Page 118: ...hout Using Dispenser The below topic describes the procedure to just load the media without using the dispenser The routing path of the media is shown in the below picture 1 Open the top cover 1 Open...

Page 119: ...ver 2 clockwise to unlock the print head 3 Pull the feed lock latch 3 to unlock the feed roller and media sensor assembly The feed roller and media sensor assembly 4 will flip open 4 Pull the media gu...

Page 120: ...sembly 4 and the print head assembly 7 and extend it out the discharge outlet 8 Make sure that the end of the media extends out the discharge outlet 6 Push the media until the innermost edge of the me...

Page 121: ...sembly 4 down until the feed lock latch 3 is locked 8 Close the top cover When closing the top cover be careful not to pinch your fingers 9 Press the button FEED in Offline mode to feed the media 10 P...

Page 122: ...oading Ribbon Thermal Transfer Only 122 Loading Ribbon Thermal Transfer Only You need to load the ribbon when printing using thermal transfer The topics here explain how to load and replace the ribbon...

Page 123: ...h winding directions You can examine the ink side of the ribbon using the following procedure 1 Place the ribbon so the outer side is down and spreads out 2 Apply adhesive tape to the inner side of th...

Page 124: ...Checking the Ink Side of the Ribbon 124 The ink is coated on the inner side Face in ribbon...

Page 125: ...e of the print head with your bare hand could cause injury Use genuine SATO media and ribbons for the product for optimum print quality The routing path of the ribbon is shown in the below picture Fac...

Page 126: ...Loading the Ribbon 126 Open the top cover fully to prevent accidental drop of the cover 2 Turn the head lock lever 2 clockwise to unlock the print head...

Page 127: ...ribbon on the ribbon rewind spindle remove it from the spindle before installing new ribbon 4 Load the ribbon 5 onto the ribbon supply spindle 6 While taking note of the winding direction insert the r...

Page 128: ...pindle 6 pass the ribbon below the print head 7 and to the ribbon rewind spindle 4 Face in ribbon Face out ribbon 6 Wind the ribbon clockwise around the empty ribbon core and attach the free end of th...

Page 129: ...ral rounds to wind the ribbon while removing the slack from the ribbon 8 If the media is already loaded turn the head lock lever 2 counterclockwise to lock the print head 9 Close the top cover When cl...

Page 130: ...Replacing the Ribbon 130 Replacing the Ribbon 1 Open the top cover 1 Open the top cover fully to prevent accidental drop of the cover 2 Turn the head lock lever 2 clockwise to unlock the print head...

Page 131: ...remove the used ribbon from the ribbon rewind spindle 3 4 Pull to remove the empty core from the ribbon supply spindle 4 5 Load an empty ribbon core 5 onto the ribbon rewind spindle 3 Insert the core...

Page 132: ...e of the winding direction insert the ribbon all the way in Make sure that the ink side of the ribbon is facing down when passing it below the print head 7 From the ribbon supply spindle 4 pass the ri...

Page 133: ...ibbon to the ribbon core with adhesive tape 8 9 Turn the ribbon rewind spindle 3 clockwise for several rounds to wind the ribbon while removing the slack from the ribbon 10 If the media is already loa...

Page 134: ...cing the Ribbon 134 When closing the top cover be careful not to pinch your fingers 12 Press the button FEED in Offline mode to feed the media 13 Press the button ONLINE or button to change to Online...

Page 135: ...from two types of print methods Thermal transfer Prints using a ribbon Direct thermal Prints using direct thermal media Ribbon is not necessary if you are using direct thermal media You can set the pr...

Page 136: ...ed Direct Thermal Thermal Transfer Model Only 136 2 Press the button The product changes to Settings mode Input the password if it is enabled 3 Select Printing using the buttons 4 Press the button The...

Page 137: ...using the buttons 6 Press the button The Printing Mode screen appears 7 Select the print method using the buttons Use Ribbon Prints using a ribbon Direct Thermal Prints using direct thermal media 8 P...

Page 138: ...ch type of media are as follows I mark label Gap label I mark journal paper linerless label 1 Media feed direction Set the sensor type to detect the print position according to the media to be used Yo...

Page 139: ...139 2 Press the button The product changes to Settings mode Input the password if it is enabled 3 Select Printing using the buttons 4 Press the button The item list appears...

Page 140: ...sables the media sensor Gap Select when using gap type media Use the transmissive type sensor I Mark Select when using I mark type media Use the reflective type sensor If you have selected Dispenser o...

Page 141: ...t of ribbon in the product through the window on the front of the product 1 Checking through the notifications of the product The product has near end and end detection functions for the ribbon and en...

Page 142: ...is specified as the paper end sensor then the paper end is not detected Conditions That Trigger Paper End in the Feeding Operation When using I mark for the paper end sensor A paper end occurs if the...

Page 143: ...he print head position and paper end sensor the paper end distance shown in the table above a paper end error occurs after completing the output of 1 If the amount of printing remaining is more than t...

Page 144: ...end distance 5 Amount of media remaining When the Amount of Printing Remaining Is More Than the Amount of Media Remaining If the amount of printing remaining is more than the amount of media remainin...

Page 145: ...unt of printing remaining If there are multiple sheets between the print head and paper end sensor when a paper end error is detected a paper end error will occur only after finishing the label curren...

Page 146: ...lly printed label to start printing Reprinting starts by printing the interrupted print item on the next label 1 Print head position 2 Paper end sensor 3 Paper end distance 4 Amount of media remaining...

Page 147: ...xternal signal from the applicator and a warning icon appears in the status bar on the upper part of the screen Detection of the label near end is only for reference The timing of label near end and p...

Page 148: ...remaining print job When the amount of printing remaining is 12 mm 0 47 or more the product generates a ribbon error immediately after detection When the amount of printing remaining is less than 12...

Page 149: ...ndle Ribbon near end occurs when the amount of ribbon remaining is approximately less than 15 meters 49 2 feet ribbon diameter approximately 36 mm 1 42 The amount of ribbon remaining 15 meters 49 2 fe...

Page 150: ...roduct s Settings Menu The following categories of menus are available for the Settings menu of the product Click the icon to jump to the description of each menu item The Language menu appears if you...

Page 151: ...151 Shortcut Menu By registering setting items to the Shortcut menu you can directly access registered settings and you can change some of the items during printing...

Page 152: ...e print resolution of the product The setting range of the label length is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 1 to 20000 dots 1 to 20000 dots 305 dpi 1 dot 0 083 mm 0 0033...

Page 153: ...or I Mark The setting procedure of the label length using the Auto Measure function is as follows 1 Load the media 2 Set Auto Measure to Enabled 3 Press the button or button to show the Online or Off...

Page 154: ...Printing does not stop The warning icon appears on the screen The ribbon near end state is output to returning the product status and external signal Appears only if you have selected Use Ribbon in t...

Page 155: ...Dispenser or Dispense Print in the Print Mode menu only Gap and I Mark will be available If you have selected Linerless in the Print Mode menu only None will be available Micro Label Print Mode Set t...

Page 156: ...on If the print start position is out of alignment when using automatic measurement of label length use Label Length to set the label length manually Label Length Averaging Count Set the number of lab...

Page 157: ...dware is installed on the external equipment then linerless labels are fed and printed Dispense Print The printed label advances to the dispensing position while the next data is printed If the next d...

Page 158: ...er Before Controled Continuous Possible Dispenser Possible Possible Possible Linerless Possible Dispense Print Possible Possible Darkness Specify the print darkness from 10 steps The setting range is...

Page 159: ...m 0 0049 19999 to 0 to 19999 dots 19999 to 0 to 19999 dots 305 dpi 1 dot 0 083 mm 0 0033 17999 to 0 to 17999 dots 17999 to 0 to 17999 dots 609 dpi 1 dot 0 042 mm 0 0017 9599 to 0 to 9599 dots Horizont...

Page 160: ...ou can change the units to dots inches or mm in the System Regional Unit menu Adjusting Direction of the Print Reference Position and Base Reference Point Standard Left Hand Type Opposite Right Hand T...

Page 161: ...calibration for the selected media sensor Auto calibration is not available if you have selected Linerless in the Print Mode Gap I Mark Adjusts both the Gap sensor and I mark sensor Gap Adjusts the Ga...

Page 162: ...ting procedure is as follows First adjust the Low level voltage of the Gap sensor 1 Remove the label from the liner 2 Pass the liner below the feed roller and media sensor assembly Align it so that th...

Page 163: ...menu and press the button 3 Press the buttons to change the Slice level value Set the Slice level to the level calculated in step 1 4 Press the button to confirm the value If you set the Slice level...

Page 164: ...sensor again 4 If both High and Low levels comply with the standard value press the button to confirm the value The standard values for the High and Low levels for the I mark sensor are as follows Low...

Page 165: ...starting to print and when printing is stopped If backfeed is applicable the head check occurs before starting to print when stopping to print and during the backfeed Every Page Perform the head check...

Page 166: ...he setting range is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 30 to 0 to 30 dots 30 to 0 to 30 dots 305 dpi 1 dot 0 083 mm 0 0033 45 to 0 to 45 dots 45 to 0 to 45 dots 609 dpi 1...

Page 167: ...5 to 0 to 45 dots 45 to 0 to 45 dots 609 dpi 1 dot 0 042 mm 0 0017 90 to 0 to 90 dots You can change the units to dots inches or mm in the System Regional Unit menu The changes to this setting are lin...

Page 168: ...of media position that decides the vertical print position The setting range varies depending on the print resolution of the product The setting range is as follows Resolution S84NX S86NX 203 dpi 1 d...

Page 169: ...when changing to Online mode after recovering from an error However if Feed At Power On is set to Enabled the product feeds the media when it is powered on and changes to Online mode Also if Auto Meas...

Page 170: ...e falsely detected You can change the units to dots inches or mm in the System Regional Unit menu A message prompting you to restart the product will appear on the Online Offline screen if you have ma...

Page 171: ...3 2 mm sec regardless of the printing resolution Paper End Select the sensor for sensing the paper end and adjust the detection distance of the paper end The setting items are as follows Sensor Type S...

Page 172: ...with a standard base reference point Left justify Move the print base reference point 2 mm 0 08 toward the rear when facing the product A message prompting you to restart the product will appear on t...

Page 173: ...solution of the product The setting range is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 0 to 20000 dots 0 to 20000 dots 305 dpi 1 dot 0 083 mm 0 0033 0 to 18000 dots 0 to 18000 do...

Page 174: ...s January to December Assign characters to each month The setting range is from A to Z and a to z Case Format Select the character format for the calendar The options are as follows Mixed Use upper ca...

Page 175: ...enu The number of characters you can set is as follows ASCII 16 characters Ribbon Tension Adjustment Adjust the delay in the timing of the platen roller drive against the ribbon rewind shaft drive If...

Page 176: ...nable or disable the page clipping mode By enabling the page clipping mode printing cuts off outside print areas as a separation at the print positions The print position moves according to the values...

Page 177: ...nter or if the label is large Also in some cases on subsequent models with different functions commands may no longer be usable This function basically operates by using a media sensor to detect where...

Page 178: ...you have selected Linerless in the Print Mode menu The setting range is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 0 to 2000 dots 0 to 2000 dots 305 dpi 1 dot 0 083 mm 0 0033 0 to...

Page 179: ...ttings Set the LAN or wireless LAN or select the interface You cannot use LAN and wireless LAN at the same time The wireless LAN function is available only if you have installed the wireless LAN The s...

Page 180: ...u have selected Static in the Mode menu set the IP address The setting range is as follows 000 000 000 000 to 255 255 255 255 Netmask If you have selected Static in the Mode menu set the subnet mask a...

Page 181: ...ay from the DHCP server stateful mode Static Manually set the IP address gateway and prefix length DHCP Update the lease time and get the IP address from the DHCP server again Appears only if you have...

Page 182: ...contain at least 127 0 0 1 and localhost Server Set the name or IP address of the proxy server Example of input http 172 128 1 100 Be sure to specify a format for the IP address that starts with http...

Page 183: ...appears on the screen To set the password Server should be set Exclude Set names IP addresses or domains for the proxy to exclude Exclude must contain at least 127 0 0 1 and localhost DHCP Options Set...

Page 184: ...i After doing the settings return to the Wi Fi screen by pressing the button and then press the button to enable the new settings Press the button to cancel the new settings and return to the previous...

Page 185: ...have selected Static in the Mode menu set and check DNS server addresses The setting range is as follows 000 000 000 000 to 255 255 255 255 You can register up to three IP addresses for the DNS server...

Page 186: ...0 0 0 0 0 0 1 to ffff ffff ffff ffff ffff ffff ffff ffff Prefix Length If you have selected Static in the Mode menu set the prefix The setting range is from 1 to 128 Gateway If you have selected Stati...

Page 187: ...ommunication with the proxy server The setting range is from 1 to 65535 Set a port number not used by other services If port numbers that overlap with those used by other services are used communicati...

Page 188: ...81 Disabled Disable the use of DHCP server option 81 Hostname Set the hostname You can enter 0 to 255 characters Alphabets capital and small letters numbers and symbols can be used Some symbols canno...

Page 189: ...Set the Wi Fi Direct function The Wi Fi Direct function is enabled if you have selected Infrastructure in the Mode menu If you have changed the setting from Ad hoc to Infrastructure in the Mode menu...

Page 190: ...and Enabled only if you have selected Infrastructure in the Mode menu The options are as follows All 2 4 GHz 5 GHz SSID Set the SSID The screen shows the Wi Fi network detected by the product Select t...

Page 191: ...n the Security menu The setting items are as follows Authentication Set the WEP authentication method The options are as follows Open System Shared Key Key Index Set the key index Set the key index WE...

Page 192: ...enter 8 to 63 ASCll characters or 64 hexadecimal digits Alphabets numbers and symbols can be used EAP Conf Set the functions for EAP Appears only if you have selected items other than Personal PSK in...

Page 193: ...Server Cert Enable or disable server certificate validation Appears if you have selected anything other than LEAP in the EAP Mode menu The options are as follows Enabled Enable server certificate val...

Page 194: ...Use LAN interface or force LAN interface Wi Fi Use wireless LAN interface or force wireless LAN interface Appears only if you have installed the optional wireless LAN A message prompting you to resta...

Page 195: ...used for both receiving print data and returning the product status The setting range is from 1 to 65535 Each port 1 2 and 3 must be set to different values Set a port number not used by other service...

Page 196: ...4 Status4 ENQ Status3 Status5 None TCP Connection Queue Set whether to allow queuing for connection when multiple hosts or applications are sending connection requests to the product The options are a...

Page 197: ...one in the Flow Control menu In compatible mode the return status format of Port3 becomes as follows STATUS3 Enabled Compatible mode Disabled Standard mode STATUS4 Enabled Compatible mode Disabled Sta...

Page 198: ...the cyclic status response Available only if you have selected Status4 in the Flow Control menu The target interfaces are LAN and Wireless LAN The target status is Status4 reply cycle The setting rang...

Page 199: ...P server The setting range is as follows 0 0 0 0 to 255 255 255 255 The IP address should normally be set to 0 0 0 0 the default value For the default value the global NTP servers are assigned automat...

Page 200: ...the product s FTP server will allow clients to stay connected without receiving any data on either the control or data connection The setting range is from 10 to 3600 seconds SNMP Set the functions f...

Page 201: ...or Agent The options are as follows Enabled Enable the functions for Agent Disabled Disable the functions for Agent Read Only Set the read only function The setting items are as follows SNMP Version S...

Page 202: ...ns are as follows MD5 SHA Authentication Passphrase Set the authentication passphrase Appears only if you have selected Authentication or Privacy in the User Security menu You can enter 8 to 32 charac...

Page 203: ...numbers and symbols can be used Initial setting rwuser User Security Set the read write security level Appears only if you have selected 1 2c 3 or 3 in the SNMP Version menu The options are as follows...

Page 204: ...racters Alphabets numbers and symbols can be used Initial setting mypassword Traps Set the Traps function The setting items are as follows Enable Enable or disable the functions for Traps The options...

Page 205: ...u Community Set the Traps community name Appears only if you have selected 1 or 2c in the SNMP Version menu You can enter 1 to 32 characters Alphabets numbers and symbols can be used Initial setting t...

Page 206: ...only if you have selected Privacy in the Security menu The options are as follows DES AES Privacy Passphrase Set the privacy passphrase Appears only if you have selected Privacy in the Security menu...

Page 207: ...connection allows you to check the product s operating information via SOS Web Allow Remote Control SOS users only Set whether or not to allow setting the product remote control from SOS SATO Online S...

Page 208: ...ntact information that is displayed at the time of the error outbreak Available only if you have selected something other than Disabled in the SOS Mode menu The item is as follows Phone Number Shows t...

Page 209: ...ted Counter in the Type menu Head SOS users only You can specify or check the print distance of the print head for the timing to perform the periodic notification Appears only if you have selected Cou...

Page 210: ...ications Time 3 SOS users only Specifies the time to perform the third periodic notification Appears only if you have selected Daily in the Type menu and have set three times for Notifications Time SO...

Page 211: ...t position of the QR code in the vertical direction Set the correction value from the print reference position as for the direction of the paper feed and for the direction opposite to the paper feed S...

Page 212: ...cloud Also the product information can be acquired via NFC and sent to the SOS cloud Appears only if you have selected On Demand in the SOS Mode menu A specialized application is required to scan the...

Page 213: ...nterface settings according to the message displayed on the screen and contact your network administrator about the network settings Advanced Set the advanced function for the interface The setting it...

Page 214: ...ces And Ports Set the service or port to allow communication Available only if you have selected Enabled in the Enable menu The product becomes accessible only through services or ports that are allow...

Page 215: ...in conjunction with Enable in the Agent menu WEBC When using the AEP Application Enabled Printing function enable or disable port access for the Web client function WebConfig Enable or disable access...

Page 216: ...are shown Additional Port No Register the TCP source port number to allow communication The acceptable input values are as follows Active port number An integer from 1 to 65535 Specifying multiple val...

Page 217: ...ort numbers using a colon Input in the order of low port number high port number Maximum number of specifications 21 ports in total by specifying with either numbers or a range No setting Blank Input...

Page 218: ...000 10003 20000 This results in the same ports in both settings to be allowed Blank Keep it blank when no setting is needed UDP Destination Port Register the UDP destination port number to allow commu...

Page 219: ...to allow communication Existing ICMP Type The ICMP type number of the items enabled in Allow Services And Ports are shown Additional ICMP Type Register the ICMP type number to allow communication The...

Page 220: ...audrate bps Available to change only if you have selected RS 232C in the Tools Barcode Checker Test Interface menu The options are as follows 2400 4800 9600 19200 38400 57600 115200 Parameters Set the...

Page 221: ...n protocol Available to change only if you have selected RS 232C in the Tools Barcode Checker Test Interface menu The options are as follows READY BUSY Multi XON XOFF Multi STATUS3 STATUS4 STATUS5 Non...

Page 222: ...nge USB Serial Set the type of the USB serial number that the product returns The options are as follows Enabled Returns the USB serial number 00000000 This option is suitable when you want to replace...

Page 223: ...F code 0x0D 0x0A in the received data The options are as follows Enabled Ignore the CR LF code Disabled Do not ignore the CR LF code Ignore CAN DLE Set whether to ignore the CAN DLE code 0x18 0x10 in...

Page 224: ...ign the pin number for the Print Start signal PRIN input Appears only if you have selected Enabled in the Enable menu The options are as follows PIN8 Assign Pin 8 to the Print Start signal PRIN PIN20...

Page 225: ...he Reprint signal Signal State Select the signal state to assign The options are as follows Falling Edge Rising Edge Active Low Active High Continuous Print When this is enabled reprint can be execute...

Page 226: ...gn the input signals to the pin number Select the pin to assign the signal The available pins are as follows PIN7 PIN9 PIN10 PIN21 PIN22 PIN23 The setting items are as follows Function Select the func...

Page 227: ...PIN5 PIN6 PIN16 PIN17 PIN18 PIN19 The setting items are as follows Function Select the function to assign The options are as follows Paper End Outputs a signal when the paper end is detected Ribbon En...

Page 228: ...ror If RFID mode is enabled S84NX only Outputs a signal when an RFID tag error occurs BCR Error Outputs a signal when a barcode reading comparison error is detected AEP Outputs a signal for AEP Applic...

Page 229: ...being operated Read Power Set radio power level used to read information from inlay according to the Inlay Configuration Guide For details access the following URL https www sato global com rfid guid...

Page 230: ...nlay has been detected Tag not found appears on the screen When multiple inlays have been detected at the same time Multiple tags error appears on the screen Memory Bank Set the memory area of the inl...

Page 231: ...plus one more retry occur and the RFID error screen opens Pressing the button RETRY retries writing the number of times in Retries Pressing the button ABORT deletes one current item Release If an RFID...

Page 232: ...s and printing continues Mark bad tags Set the error print for the RFID tag error Enabled Enable the RFID error print function Disabled Disable the RFID error print function RFID Undetected Warning To...

Page 233: ...as follows Enabled Enable the log function to record the RFID data Disabled Disable the log function to record the RFID data Data To Record Set the data to record the log when Log RFID Data is enabled...

Page 234: ...D tag Count Failure Shows the total number of RFID write errors Count Total Shows the total number of times you have written to an RFID tag This is the total number including Count Success and Count F...

Page 235: ...Set the print reference position of RFID tags in the vertical direction Set the print reference position as for the direction of the paper feed and for the direction opposite to the paper feed The set...

Page 236: ...of Load on the RFID Tag Model menu Edit Register a new RFID tag model or edit registered RFID tag models To edit registered RFID tag models read the targeted RFID tag model in advance in the Load men...

Page 237: ...be used After inputting a name press the button and press the button in the confirmation screen to confirm If you specify a name that is the same as a registered RFID tag model a confirmation message...

Page 238: ...e In AUTO mode the product can change the language after startup by receiving another language SBPL Set when you use the SBPL printer language or XML SZPL Set when you use the SZPL printer language SI...

Page 239: ...the Online Offline screen Printer language is finalized with the received print data When SBPL Standard Code in the Applications menu is disabled the Protocol setting will be changed to SBPL Auto Swi...

Page 240: ...le the SZPL printer language SIPL Enable or disable the SIPL printer language The options are as follows Enabled Enable the SIPL printer language Disabled Disable the SIPL printer language STCL Enable...

Page 241: ...or parameter is detected in the print data The options are as follows Enabled The error screen is displayed The print operation is paused Disabled The error screen is not displayed but the command er...

Page 242: ...the font The setting items are as follows Zero Slash Set whether to print the number zero 0 with or without a slash This setting is applied to the following bitmap fonts U S M WB WL XU XS XM XL X20 X...

Page 243: ...n set to JP JISX0213 SJIS UTF 16 UTF 8 When set to GB18030 GB18030 UTF 8 When set to BIG5 BIG5 UTF 8 When set to KSC5601 KSC5601 UTF 8 Kanji Style Set the font to be used The options are as follows Mi...

Page 244: ...ative for more information about the M 8400 printer compatibility function If M 8400 Compatibility is set to Enabled CODE128 C Zero Fill is automatically enabled and the setting item does not appear C...

Page 245: ...be printed Call Font Logo Set how to process the character code specified in Recall font logo command ESC RF The options are as follows Enabled Character codes are processed in little endian format Di...

Page 246: ...5 mm 6 59 305 dpi 1 dot 0 083 mm 0 0033 M8465Se 152 0 mm 5 98 Darkness Set the compatible mode used by the print darkness ESC E command The options are as follows Disabled The print darkness ESC E co...

Page 247: ...e System Regional Unit menu Top Set the top offset position of the label The setting range is from 120 to 120 dots The length of 1 dot varies depending on the print resolution of the product 203 dpi 1...

Page 248: ...iter tilde Clock Format Set the date format The options are as follows January 24 2017 at 1 45 pm for example none MM DD YY 24 hour clock Example 01 24 17 13 45 MM DD YY 12 hour clock Example 01 24 17...

Page 249: ...t all characters with a fixed pitch Zero Slash Set whether to print the number zero 0 with or without a slash The options are as follows Enabled Print zero with a slash Disabled Print zero without a s...

Page 250: ...er the Prioritize menu Control Code Set the control code The setting items are as follows Code Type Set the type of the control code The options are as follows Standard Alternate 1 Alternate 2 Custom...

Page 251: ...an inverse portrait orientation 270 degree Labels are printed in an inverse landscape orientation SOP Emulation Set the SOP emulation The options are as follows Disabled Prodigy Plus 110 Allegro 220 P...

Page 252: ...ting function The options are as follows Disabled All texts are printed from left to right Auto When an Arabic font is detected the Arabic text is printed from right to left Receive TimeOut Set a peri...

Page 253: ...ettings that are done through the product Pause Mode Set whether to prioritize the settings that are done through the product or through commands for the pause mode setting The options are as follows...

Page 254: ...duct or through commands for the sensor type setting The options are as follows Commands Prioritize the settings through commands Settings Prioritize the settings that are done through the product Fee...

Page 255: ...e product are used if no command is sent Others The option selected in the Printing Advanced Prioritize menu is applied to the following settings and shown on the screen Darkness Factory Offset Speed...

Page 256: ...ont Style Set the style of the scalable fonts You can change this setting if you have selected Settings in the Prioritize Scalable Font Style menu The setting items are as follows Bold Set whether to...

Page 257: ...idually The options are as follows Disabled Disable all the SOH commands Enabled Enable all the SOH commands Custom Enable or disable each type of the SOH commands individually SOH B Command Enable or...

Page 258: ...y STX X D F G H I J X Y and Z SEPL This setting menu is to use SEPL as a printer command Contact your SATO sales representative for more information about the use of SEPL command AEP Set the functions...

Page 259: ...ode Select the application using the buttons and press the button to confirm The simple standalone application is preloaded as the initial setting of the starting application in AEP mode Delete Applic...

Page 260: ...d to the product Select the USB keyboard layout from Western and Eastern European languages Japanese Chinese and Korean Japanese Chinese and Korean only support a change in the layout of the keyboard...

Page 261: ...ted Disabled in the Interface Network Services NTP Enable menu The setting range is as follows 2000 01 01 to 2035 12 31 The date format is Year Month Date After setting the date and pressing the butto...

Page 262: ...e the notification function about when the print head needs to be cleaned The options are as follows Enabled Enable the notification function Disabled Disable the notification function Cleaning Interv...

Page 263: ...laten Notify when the platen roller needs to be replaced The setting items are as follows Change Platen Enable or disable the notification function about when the platen roller needs to be replaced Th...

Page 264: ...in the eject direction Change Belt Ribbon Notify when the ribbon timing belt needs to be replaced The setting items are as follows Change Belt Enable or disable the notification function about when t...

Page 265: ...h will decrease the brightness of the screen when you have not operated the product for a period LED Indication Enable or disable the LED indicator to show the current status of the product The option...

Page 266: ...TO technical support to request replacement parts Show Total Count Enable or disable the indication of the total print count If set to Enabled the total print count appears on both the Online and Offl...

Page 267: ...file USB Password is required to install a pkg file from the USB memory Always Password is required to install a pkg file from the USB memory or downloaded from computer The password used for installi...

Page 268: ...capital and small letters numbers and symbols can be used The setting items are as follows admin This is the setting item for factory Strictly for SATO authorized personnel use manager The password f...

Page 269: ...tton to start the test print Press the button again to pause the print To stop the test print first pause the print and then press the button The setting items are as follows Label Width Set the media...

Page 270: ...he media The setting range varies depending on the print resolution of the product The setting range is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 30 to 0 to 30 dots 30 to 0 to 30...

Page 271: ...utton again to pause the print To stop the test print first pause the print and then press the button The setting items are as follows Label Width Shows the necessary media width of the test print The...

Page 272: ...he media The setting range varies depending on the print resolution of the product The setting range is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 30 to 0 to 30 dots 30 to 0 to 30...

Page 273: ...t To stop the test print first pause the print and then press the button The setting items are as follows Label Width Shows the necessary media width of the test print The necessary media width is 50...

Page 274: ...he media The setting range varies depending on the print resolution of the product The setting range is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 30 to 0 to 30 dots 30 to 0 to 30...

Page 275: ...t To stop the test print first pause the print and then press the button The setting items are as follows Label Width Shows the necessary media width of the test print The necessary media width is 50...

Page 276: ...he media The setting range varies depending on the print resolution of the product The setting range is as follows Resolution S84NX S86NX 203 dpi 1 dot 0 125 mm 0 0049 30 to 0 to 30 dots 30 to 0 to 30...

Page 277: ...print To stop the head check print first pause the print and then press the button The setting items are as follows Label Width Set the media width used for the head check print The setting range var...

Page 278: ...ot 0 083 mm 0 0033 45 to 0 to 45 dots 45 to 0 to 45 dots 609 dpi 1 dot 0 042 mm 0 0017 90 to 0 to 90 dots When you decrease the setting value the print position moves in the feed direction toward the...

Page 279: ...inches or mm in the System Regional Unit menu The changes to the settings in this menu are linked and are changed with each of the test print settings under the Test Print menu The settings in Pitch...

Page 280: ...interface Depending on the file size the number of files you can save will be less than 10 The details of the files created in hexdump in the product are as follows LAN00xx bin Received data through...

Page 281: ...ted in buff in the product are as follows LAN0001 bin The contents of the receive buffer for LAN NFC0001 bin The contents of the receive buffer for NFC PIPE0001 bin The contents of the receive buffer...

Page 282: ...the button to copy the selected file to the USB memory When Hex Dump Mode is set to Enabled it may take some time before the files appear Remove Delete the log files of the product The procedure to d...

Page 283: ...e initialized The items are as follows Data Initialize the data saved on the product The data to be initialized are the fonts and graphics registered in the product When you select Data the confirmati...

Page 284: ...tings Select the setting items to be initialized The options are as follows User Reset Initialize the setting values User Reset Interface Initialize the setting values that are not included in the Int...

Page 285: ...profile is as follows 1 Select the profile to be loaded using the buttons 2 Press the button or press the button to confirm A check mark appears on the right side of the loaded profile name And the na...

Page 286: ...for Wi Fi authentication and for HTTPS Available only if you have installed the USB memory Be sure to perform a virus check on the USB memory before connecting it to the product SATO Corporation shal...

Page 287: ...e is set to continuous mode You cannot use this function with the S84NX RFID models You cannot use this function in AEP mode The setting items are as follows Test Set up the barcode checker The settin...

Page 288: ...e or disable the barcode check function Available only if you have selected Continuous in the Print Mode menu The options are as follows Disabled Disable the barcode check function Readable Check if t...

Page 289: ...thout the excluded barcodes Start Position Adjust the position at which the barcode check starts position of the barcode checker at which reading starts The barcode checker starts reading each media a...

Page 290: ...ess than 8 mm 0 31 The VOID printing length becomes 4 mm 0 16 shorter when the media sensor type is set to Gap The VOID printing length becomes 1 mm 0 04 shorter when the media sensor type is set to I...

Page 291: ...ontents of the Barcode Check Log Data The barcode check log data is created in the following format Format ID Description YYYY Year of the date when the barcode check was performed MM Month of the dat...

Page 292: ...eck target If the check result is IGNORED this becomes SCSC Size of print data bytes If the check result is IGNORED this becomes dcdc Print data If the check result is IGNORED nothing is output The se...

Page 293: ...including network information excluding the IP address to the USB memory This is useful when you set up multiple products to be connected to the same network with the same settings Incl LAN Wi Fi IP...

Page 294: ...A on the back is dedicated to the clone function and functions other than the clone function cannot be used Support Info Save various information about the product such as attached options serial num...

Page 295: ...not operate when powering off is done by using the power I O switch Pressing and holding the four arrow buttons at the same time for about 3 seconds saves log data and turns off the power Saving the...

Page 296: ...utton to copy the log data to the USB memory The saved log data is strictly for the use of SATO authorized service personnel Remove Delete the log data Press the button to delete the log data Startup...

Page 297: ...d Left hand type or Opposite Right hand type will be displayed The list of videos are as follows Install Replace Media Shows the video for loading or replacing the media and ribbon The items are as fo...

Page 298: ...r cleaning the routes for the ribbon Available only for the combined direct thermal thermal transfer model Replace Parts Shows the video for replacing the parts The items are as follows Replace Printh...

Page 299: ...to clear the selected log data This screen does not appear if there is no log data in the product The setting items are as follows RPM log Shows a list of RPM log files containing three sections inst...

Page 300: ...Shows information about the head counter on the product Life Shows the current print distance Head 1 Head 2 Head 3 The current print distance is shown in Head 1 When you replace the print head and the...

Page 301: ...cleared the value of Belt 2 appears in Belt 3 and the value of Belt 1 appears in Belt 2 Belt 1 will start to count from 0 again IPv4 Address Shows the IPv4 address IPv6 Address Shows the IPv6 address...

Page 302: ...Wi Fi Direct Appears only if Wi Fi Direct is the active interface and you are connected using Wi Fi Direct Wi Fi Versions Shows the version of the wireless LAN Appears only if you have installed the...

Page 303: ...f the product s Settings Interface Network Advanced Firewall Enable menu is set to Enabled Settings Interface Network Advanced Firewall Allow Services And Ports WebConfig must be set to Enabled 1 Open...

Page 304: ...is settings and for password is PCB serial number 8 digits of uppercase English letters and numerals user You can confirm the PCB serial number from the PCB Serial Number item on Device on the Dashboa...

Page 305: ...tion and options that are installed 4 System Shows the current firmware version uptime SNMP contact name and location 5 Network Shows the current IP address and MAC address of the active interface Cli...

Page 306: ...s and numerals user You can confirm the PCB serial number from the PCB Serial Number item on Device on the Dashboard page of the web configuration page or by executing Configure List from the Tools Te...

Page 307: ...page of the web configuration page or by executing Configure List from the Tools Test Print menu 1 Printing You can do the settings equivalent to the Printing menu in the Settings mode 2 Interface You...

Page 308: ...he Interface RFID Antenna Position menu on the Web Configuration Page restart the product Just changing the setting values does not affect the position of the antenna If a message prompting you to res...

Page 309: ...page or by executing Configure List from the Tools Test Print menu 1 Upload Click Browse of the certificate you want to install Select the certificate file from the list and click Upload and the authe...

Page 310: ...f the product 7 Test Print You can do the setting equivalent to Tools Test Print in the Settings mode Perform a test print 8 Support Info You can do the setting equivalent to Tools Support Info in the...

Page 311: ...s page The default setting for user is settings and for password is PCB serial number 8 digits of uppercase English letters and numerals user You can confirm the PCB serial number from the PCB Serial...

Page 312: ...s follows S84NX For Standard Left Hand Type 1 Frame 2 Base reference position for printing 3 Print head 4 Media feed direction 5 Printable area Left justify 6 Printable area Standard For Opposite Righ...

Page 313: ...Standard Left Hand Type 1 Frame 2 Base reference position for printing 3 Print head 4 Media feed direction 5 Printable area Standard 6 Printable area M8460Se compatible 7 Printable area M8485Se compat...

Page 314: ...1 Frame 2 Base reference position for printing 3 Print head 4 Media feed direction 5 Printable area Standard 6 Printable area M8460Se compatible 7 Printable area M8485Se compatible 8 Printable area M...

Page 315: ...Stop Positions The positions of the media sensors and the media stop positions are as follows Standard Left Hand Type 1 Media stop position for dispense operation 2 Print head 3 Media feed direction...

Page 316: ...Media Sensor Positions and Media Stop Positions 316 Opposite Right Hand Type 1 Media stop position for dispense operation 2 Print head 3 Media feed direction 4 I mark sensor 5 Gap sensor 6 Frame...

Page 317: ...nt mode printing stops for a dispense operation so a white void appears in the head position where printing stopped The white void is positioned 1 5 mm 0 059 between the media stop position in dispens...

Page 318: ...s Printing Operations Printing operations vary depending on the combination of the following settings Print Mode Enabled disabled media sensor Backfeed operation With without pulse input from external...

Page 319: ...ations in Continuous Mode Continuous Mode with Media Sensor Enabled and without Pulse Input Operation The figure above shows the reference position when the Gap sensor is used Timing Chart Without Hea...

Page 320: ...Operations in Continuous Mode 320 Timing Chart With Head Check...

Page 321: ...ze of media However if you specify the End Position EP command the product will feed the specified vertical size of media The spaces between each layout varies depending on the print speed In the figu...

Page 322: ...322 Timing Chart With Head Check Do feeding while pressing the button in the Offline mode However the PREND Print End signal will not change...

Page 323: ...323 Continuous Mode with Media Sensor Enabled and with Pulse Input Operation The figure above shows the reference position when the Gap sensor is used Timing Chart Without Head Check...

Page 324: ...324 Timing Chart With Head Check 1 Keep the PRIN Print Start signal until the PREND Print End signal is outputted...

Page 325: ...of media However if you specify the End Position EP command the product will feed the specified vertical size of media The spaces between each layout varies depending on the print speed In the figure...

Page 326: ...Chart With Head Check 1 Keep the PRIN Print Start signal until the PREND Print End signal is outputted Do feeding while pressing the button in the Offline mode However the PREND Print End signal will...

Page 327: ...Dispenser Mode Dispenser Mode Backfeed After Printing with Media Sensor Enabled and with Pulse Input Operation The figure above shows the reference position when the Gap sensor is used Timing Chart W...

Page 328: ...ode 328 Timing Chart With Head Check 1 Keep the PRIN Print Start signal until the PREND Print End signal is outputted 2 If you have selected Enabled for Printing Advanced Printing Operations Throughpu...

Page 329: ...Dispenser Mode Backfeed Before Printing with Media Sensor Enabled and with Pulse Input Operation The figure above shows the reference position when the Gap sensor is used Timing Chart Without Head Ch...

Page 330: ...Chart With Head Check 1 Keep the PRIN Print Start signal until the PREND Print End signal is outputted 2 If you have selected Enabled for Printing Advanced Printing Operations Throughput Mode then it...

Page 331: ...enabled when Printing Advanced Printing Operations Extended Backfeed Operation is enabled Print data is received and at the stage that printing is possible then backfeed is done and the product waits...

Page 332: ...332 Timing Chart With Head Check 1 Keep the PRIN Print Start signal until the PREND Print End signal is outputted...

Page 333: ...de Backfeed After Printing with External Signal Input with Media Sensor Enabled and with Pulse Input Operation The figure above shows the reference position when the Gap sensor is used Timing Chart Wi...

Page 334: ...tart signal off before the PREND Print End signal detects that printing has ended 2 Keep the DISPENSE IN signal until the Home Position signal is output And then turn the DISPENSE IN signal off before...

Page 335: ...he next data is received before printing finishes then the next print operation is done and dispensing stops at the dispensing position 2 If the next data is not completed before printing is finished...

Page 336: ...eprint menu or the Interface External I O EXT I O Re print Enhanced Reprint menu then it is the operation of dispenser mode Timing Chart With Head Check It is recommended to use TYPE3 or TYPE4 PREND P...

Page 337: ...eceived before printing finishes then the next print operation is done and dispensing stops at the dispensing position 2 If the next data is not completed before printing is finished then blank media...

Page 338: ...ve selected Enabled in the Printing Advanced Calendar Setting Mode Calendar Reprint menu or the Interface External I O EXT I O Re print Enhanced Reprint menu then it is the operation of dispenser mode...

Page 339: ...339 1 Keep the PRIN Print Start signal until the PREND Print End signal is outputted 2 If you have selected Enabled for Printing Advanced Printing Operations Throughput Mode then it is 7 5 ms...

Page 340: ...et 2 Actual print size in vertical direction 3 Feeds total of distance set for Feed Offset and size specified by the End Position EP command The spaces between each layout varies depending on the prin...

Page 341: ...ad Check Timing Chart With Head Check 1 Keep the PRIN Print Start signal until the PREND Print End signal is outputted Do feeding while pressing the button in the Offline mode However the PREND Print...

Page 342: ...Only RFID Write with Continuous Mode Tag Offset 0 S84NX Only 1 The EPC code write IP0 command writes the data at this inlay position The EPC code read RFID read DC2 PJ UID EPC IDm print TU and UID EP...

Page 343: ...RFID read DC2 PJ and UID EPC IDm print TU commands acquire the information at this inlay position do not use them 2 The EPC code write IP0 command writes the data at this inlay position The EPC code...

Page 344: ...and RFID read DC2 PJ commands acquire the information at this inlay position do not use them 2 The EPC code write IP0 command writes the data at this inlay position The EPC code read UID EPC IDm prin...

Page 345: ...d after printing is selected the tag backfeeds after the tag is removed and stops at the print head position 1 The EPC code write IP0 command writes the data at this inlay position The EPC code read R...

Page 346: ...then the next item is analyzed and printing is executed 1 Because the EPC code read RFID read DC2 PJ UID EPC IDm print TU and UID EPC IDm return RU commands acquire the information at this inlay posit...

Page 347: ...printing and stops at the dispensing position after printing 1 Because the EPC code read and RFID read DC2 PJ commands acquire the information at this inlay position do not use them 2 The EPC code wri...

Page 348: ...ode read and RFID read DC2 PJ commands acquire the information at this inlay position do not use them 2 Because the EPC code read and UID EPC IDm print TU commands acquire the information at this inla...

Page 349: ...ands Also the RFID tag error print in the dispense print mode is the same as the error print in the continuous or dispenser mode 1 If the next data is received after printing finishes then the next pr...

Page 350: ...Operations When the Barcode Check Function Is Enabled 350 Operations When the Barcode Check Function Is Enabled Continuous Mode When the Barcode Check Function Is Enabled...

Page 351: ...tion The base reference point differs depending on the operation mode or media sensor you use Continuous Mode I mark Label Gap Label 1 Feed direction 2 Print and stop position 1 Feed direction 2 Print...

Page 352: ...rint position is the stop position when the media sensor type is set to Gap You can adjust the print position during printing by registering the Adjustments menu to the Shortcut menu in advance 1 When...

Page 353: ...utton The Pitch screen appears 5 Change the setting value Press the buttons to select a number and then press the button to enter the number to the text box The setting range is as follows Resolution...

Page 354: ...ter adjustments to exceed the size of 1 label including liner You can change the units to dots inches or mm in the System Regional Unit menu 6 Press the button to save the setting value 7 Press the bu...

Page 355: ...stop position indicates the stop position when the media sensor type is set to Gap You can adjust the dispenser stop position during printing by registering the Adjustments menu to the Shortcut menu i...

Page 356: ...fset menu using the buttons and then press the button The Offset screen appears 5 Change the setting value Press the buttons to select a number and then press the button to enter the number to the tex...

Page 357: ...stments to exceed the size of 1 label including liner You can change the units to dots inches or mm in the System Regional Unit menu 6 Press the button to save the setting value 7 Press the button to...

Page 358: ...n the Printing Advanced Prioritize menu has been set to Commands and the print darkness is specified by command the data will be printed with the print darkness specified by the command You can adjust...

Page 359: ...s to select Darkness and then press the button The Darkness screen appears 5 Press the buttons to select a value The setting range is from 1 to 10 1 is the lightest and 10 is the darkest 6 Press the b...

Page 360: ...Adjusting the Print Darkness 360 8 Press the button again to change to Online mode You can print to check the print quality...

Page 361: ...1 6 to 304 8 mm sec 609 dpi 24 dots mm 2 to 6 ips inches sec 50 8 to 152 4 mm sec When the Printing Advanced Prioritize menu has been set to Commands and the print speed is specified by command the da...

Page 362: ...Printing and then press the button 4 Press the buttons to select Speed and then press the button The Speed screen appears 5 Press the buttons to select a value 6 Press the button or button to save the...

Page 363: ...363 8 Press the button again to change to Online mode You can print to check the print quality...

Page 364: ...t procedure for the buzzer volume when an error occurs is as follows 1 When the product is in Online mode press the button to change to Offline mode 2 Press the button to show the Settings menu Input...

Page 365: ...ound and then press the button The Error Sound screen appears 5 Press the buttons to set the volume The options are as follows Off Mute the sound Low Low volume Medium Medium volume High High volume 6...

Page 366: ...adjustment the printed image will be darker on one side of the media than the other and the media will be prone to travel in the direction of greater pressure Setting the Criteria of the Head Pressur...

Page 367: ...print head 3 To expose the adjustment dial 2 beside the head lock lever as shown turn the head lock lever 1 back until before it locks The numeral 3 at the bottom looking parallel with print head of t...

Page 368: ...04 10 to 30 0 39 to 1 18 Media Width mm inch S86NX 80 to 177 3 15 to 6 97 51 to 80 2 01 to 3 15 80 to 177 3 15 to 6 97 51 to 80 2 01 to 3 15 Pressure Balance Adjustment Dial The factory default settin...

Page 369: ...djustment procedure for the pressure balance is as follows 1 Open the top cover of the product 2 Make sure that the head lock lever 1 is in the lock position If it is not locked turn the head lock lev...

Page 370: ...rn the adjust collar 2 to adjust the head pressure balance Turn the adjust collar counterclockwise to increase the head pressure on the frame side Turn the adjust collar clockwise to increase the head...

Page 371: ...371 6 Hold the adjust collar 2 in the set position and tighten the screw 3...

Page 372: ...r The adjustment procedure for the head alignment is as follows 1 Open the top cover of the product 2 Make sure that the head lock lever 1 is in the lock position If it is not locked turn the head loc...

Page 373: ...ert the slotted screwdriver into the regulation apertures on the left and right sides Adjust the head position by turning the slotted screwdriver in the relevant direction Direction A Print head posit...

Page 374: ...e ribbon spindle print head and the ribbon adjustment plate not being perfectly parallel Required tool Phillips screwdriver The adjustment procedure for the ribbon tension is as follows 1 Open the top...

Page 375: ...the right side of the plate upward when a wrinkle occurs on the left 6 Hold the ribbon adjustment plate 2 in the set position and tighten the two screws 7 Perform a test print to check the printing qu...

Page 376: ...Usable RFID Standards 376 RFID Settings S84NX Only Usable RFID Standards The RFID standards that can be used are as follows UHF 920 MHz ISO IEC18000 6 Type C...

Page 377: ...ired configurations To see the Inlay Configuration Guide access the following URL https www sato global com rfid guide html To use inlays that are not in the Inlay Configuration Guide contact your SAT...

Page 378: ...he button The RFID screen appears 7 Press the buttons to select the item you want to set and then press the button The adjusting screen appears 8 Load the media and ribbon 9 Confirm the operation by p...

Page 379: ...hen you switch RFID tags RFID tag models can be selected from the Interface RFID RFID Tag Model Load menu and applied to the product The procedure to load the RFID tag model is as follows 1 When the p...

Page 380: ...Press the buttons to select RFID RFID Tag Model and then press the button 5 Press the buttons to select Load and then press the button 6 Press the buttons to select the RFID tag model to load 7 Press...

Page 381: ...e settings loaded from the RFID tag model are applied to the product The name of the loaded RFID tag model appears on the right side of Load on the RFID Tag Model menu From the RFID Tag Model Edit men...

Page 382: ...E TAG ERROR or TAG NOT FOUND The position to print the message and slash is set using the specified media size command A1 For a write error such as WRITE TAG ERROR the product continues to print the f...

Page 383: ...for the first 16 or 32 bytes of the write data When a character overlaps with the slash the character will inverse from black to white When using a small size label about the size of P30 X W40 mm P1...

Page 384: ...he media size command A1 If not specified by the media size command A1 the product prints the RFID error using a fixed size of P30 X W40 mm P1 18 X W1 57 When a character overlaps with the slash the c...

Page 385: ...l position of reference point varies according to the product orientation as shown below The vertical position of the reference point and print content do not change Standard Left Hand Type Opposite R...

Page 386: ...OR Error Message 1116 Failed to Read the Tag Data S84NX Only VERIFY TAG ERR Error Message 1118 Write Read Values Are not Consistent S84NX Only LOCKING ERROR Error Message 1119 Failed to Lock the Data...

Page 387: ...Avoid printing barcodes or characters directly on top of an RFID chip The uneven surface will negatively affect the print quality 1 Feed direction 2 Recommended non printable zone 3 IC chip 4 Inlay 5...

Page 388: ...GFS4470 for 1D barcodes 2D codes Refer to the manual of the barcode checker for its settings and supported barcodes Supported Commands SBPL SZPL SIPL SDPL AEP is not supported Supported Print Modes Co...

Page 389: ...Same as the product specifications Usable Media Sizes Media Pitch Length of barcode being tested unreadable length or more Usable Media Types Same as the product specifications If the label color is s...

Page 390: ...er Recommended Barcode Sizes 2D Code Cell size 0 25 mm 0 01 or greater 203 dpi 2 dots or more 305 dpi 3 dots or more 609 dpi S84NX only 6 dots or more Refer to the specifications of each barcode check...

Page 391: ...A CC B CC C GS1 DataBar CC A CC B To use the comparison mode create barcodes by using barcode commands If a barcode such as graphic data BMP image etc or a preprinted barcode is placed within the barc...

Page 392: ...eading mode to On Line or Serial On Line If multiple barcodes are captured at once when using the default barcode checker settings only the first set of decoded barcode data is sent You can change the...

Page 393: ...e the product is powered on To turn off the laser light power off the product Once the connection between the product and the barcode checker is complete the barcode checker icon appears on the status...

Page 394: ...s the buttons to select Barcode Checker Test and then press the button 6 Confirm that the type of connected barcode checker is displayed on the right side of Reader Name 7 Press the buttons to select...

Page 395: ...ata are displayed If reading is unsuccessful or the displayed results of the read are not correct adjust the position of the barcode checker For details on how to use the barcode checker refer to the...

Page 396: ...tion from the product s Settings menu The barcode check function is available only when the print mode is set to continuous mode To use this function select Continuous in the Printing Print Mode menu...

Page 397: ...son mode This mode is for barcodes created by barcode commands 6 Press the button to save the setting value When the readable mode or comparison mode is set a barcode reader connection error occurs if...

Page 398: ...or occurs when the total size of the barcode data exceeds 200 Kb In the readable mode you can include barcodes that are not created by barcode commands such as graphic data or preprinted barcodes as t...

Page 399: ...e This mode checks if the read results of the printed barcodes match the barcode data in the print data The reading is considered to be successful if the read results of the printed barcodes match the...

Page 400: ...A reading error occurs if the number of barcodes in the print data is not read within the printing period from start to finish and the timeout period up to 2 seconds even if the read results of the p...

Page 401: ...ifficult for the barcode checker to read the barcode as the light of the barcode checker may cause a reflection on the label surface Be sure to do a test read carefully in advance Design the label lay...

Page 402: ...0 bytes per barcode and up to 200 Kb in total Restrictions When Using GFS4170 It keeps emitting a laser light while the product is powered on To turn off the laser light power off the product Restrict...

Page 403: ...make a backup if needed You can back up the product s data and setting values by using the following function in the Tools menu Clone Copies the current data and settings to the USB memory To recover...

Page 404: ...nd then press the button 4 Press the buttons to select Reset and then press the button 5 Select a type of reset Data Initialize the data saved in the product Data Settings Initialize the product s dat...

Page 405: ...he interface settings Factory Reset Initialize to the factory default settings Factory Reset Interface Initialize the setting items except the interface settings to the factory default settings Interf...

Page 406: ...Procedures for Initializing 406 The initialization is performed Depending on the reset items you selected the product restarts when the initialization is complete...

Page 407: ...lization removes all the product s settings that the customer changed Initial Value Setting Item S84NX S86NX Initialized by User Reset Factory Reset Label Length 203 dpi 20000 dots 305 dpi 18000 dots...

Page 408: ...dots 609 dpi 960 dots 203 dpi 320 dots 305 dpi 480 dots Yes Yes Print Mode Dispenser Yes Yes Backfeed Before If Print Mode is set to Dispenser Dispense Print or Linerless None If Print Mode is set to...

Page 409: ...ne Enabled Yes Yes Feed After Error Disabled Yes Yes Feed At Power On Disabled Yes Yes Finisher Feed 0 dot Standard Yes Yes Feed Speed Sync with Print Speed Enabled Yes Yes Feed Speed 6 ips Yes Yes Ba...

Page 410: ...ons Throughput Mode Disabled Yes Yes Extended Backfeed Operation Disabled Yes Yes Page Clipping Mode Disabled Yes Yes Feed Offset 0 dot Yes Yes Backfeed Offset 0 dot Yes Yes Calendar Setting Mode Init...

Page 411: ...s Yes August H Yes Yes September J Yes Yes October K Yes Yes November L Yes Yes December M Yes Yes Case Format Mixed Yes Yes Calendar Check Enabled Yes Yes Work Shift Setting Mode Yes Yes 1 Shift Code...

Page 412: ...d Network Settings Network Services Ports NTP LPD FTP SNMP Network Services Online Services Network Advanced RS 232C USB NFC Ignore CR LF Ignore CAN DLE External I O RFID Normally it is not necessary...

Page 413: ...Yes Yes Port No Yes Yes Username Yes Yes Password Yes Yes Exclude Yes Yes DHCP Options Update DNS Option 81 Disabled Yes Yes Hostname sato lan serial number Yes Yes Wi Fi IPv4 Mode DHCP Yes Yes DHCP...

Page 414: ...s Yes DHCP Options Update DNS Option 81 Disabled Yes Yes Hostname sato wlan serial number Yes Yes Wi Fi Protected Setup Wi Fi Direct Device Name SATO_PRINTER Yes Yes Band All Yes Yes SSID SATO_PRINTER...

Page 415: ...PAC Auto Provisioning Disabled Yes Yes PAC P W Yes Yes Interface Auto Yes Yes Network Services Ports NTP LPD FTP SNMP Initial Value Setting Item S84NX S86NX Initialized by User Reset Factory Reset Por...

Page 416: ...es FTP Timeout 300 seconds Yes Yes SNMP sysContact Yes Yes sysName Yes Yes sysLocation Yes Yes prtMarkerCounterUnit meters Yes Yes Agent Enable Enabled Yes Yes Read Only SNMP Version 1 2c 3 Yes Yes Co...

Page 417: ...Yes Traps Enable Disabled Yes Yes SNMP Version 1 Yes Yes IP Version 4 Yes Yes Destinations 1 Yes Yes Destination 1 0 0 0 0 Yes Yes Destination 2 0 0 0 0 Yes Yes Destination 3 0 0 0 0 Yes Yes Communit...

Page 418: ...QTT Proxy enabled Enabled No No Add Device Contact Information Phone Number Periodic Notification Type Disabled No No Counter Head No No Head 10000 No No Notifications 1 No No Time 1 00 00 No No Time...

Page 419: ...Disabled Yes Yes LPD Enabled Yes Yes MAILC Enabled Yes Yes NTP Disabled No Yes 1 Online Services Disabled No No PING Enabled Yes Yes SATO All In One Tool Enabled Yes Yes SCP Enabled Yes Yes SNMP Agen...

Page 420: ...MP Type Existing ICMP Type 0 8 Additional ICMP Type Yes Yes RS 232C USB NFC Ignore CR LF Ignore CAN DLE Initial Value Setting Item S84NX S86NX Initialized by User Reset Factory Reset RS 232C Baudrate...

Page 421: ...l I O Print Start Signal Enable Enabled Yes Yes PIN PIN20 Yes Yes Signal State Active Low Yes Yes EXT I O Re print Enable Disabled Yes Yes PIN PIN8 Yes Yes Signal State Active Low Yes Yes Continuous P...

Page 422: ...Yes Yes PIN22 Function Unassigned Yes Yes Signal State Yes Yes PIN23 Function Unassigned Yes Yes Signal State Yes Yes Outputs PIN3 Function Home Position Yes Yes Signal State Active Low Yes Yes PIN4...

Page 423: ...s PIN17 Function Paper End S84NX RFID models Paper End Ribbon End Yes Yes Signal State Active Low Yes Yes PIN18 Function Ribbon Near End Yes Yes Signal State Active High Yes Yes PIN19 Function Unassig...

Page 424: ...m Yes Yes Retry Mode Retry Yes Yes Retries 1 Yes Yes Mark bad tags Enabled Yes Yes RFID Undetected Warning Disable Yes Yes Log RFID Data Disabled Yes Yes Data To Record EPC and TID Yes Yes Output Erro...

Page 425: ...nitialized by Factory Reset Interface 2 Can also be initialized by User Reset Interface Factory Reset Interface Applications Menu Initial values refer to the values set for the product when it was shi...

Page 426: ...d Yes Yes SDPL Enabled Yes Yes SEPL Disabled Yes Yes SBPL Show Error Disabled S84NX RFID models Enabled Yes Yes Standard Code Enabled Yes Yes Orientation Portrait Yes Yes Font Settings Zero Slash Enab...

Page 427: ...Darkness Disabled Yes Yes SZPL SIPL Initial Value Setting Item S84NX S86NX Initialized by User Reset Factory Reset SZPL Label Shift 0 dot Yes Yes Top 0 dot Yes Yes Label Rotation 0 degree Yes Yes Car...

Page 428: ...de Type Standard Yes Yes SOH 01 Yes Yes STX 02 Yes Yes CR 0D Yes Yes CNTBY 5E Yes Yes Label Rotation 0 degree Yes Yes SOP Emulation Auto Yes Yes Compatible Mode TTF Disabled Yes Yes Graphics Disabled...

Page 429: ...ommands Yes Yes Darkness Yes Yes Factory Offset Yes Yes Speed Yes Yes Format Attribute XOR Yes Yes Pause Mode Disabled Yes Yes 1 Byte Codepage CP 850 Yes Yes SDPL Measure Unit Inch Yes Yes Scalable Fo...

Page 430: ...setting item and whether it would be initialized Normally it is not necessary to perform the initialization Doing an initialization removes all the product s settings that the customer changed Initial...

Page 431: ...Yes Yes Belt Interval 150 km Yes Yes Sound Error Sound Medium Yes Yes LCD Brightness 7 No Yes LED Indication Enabled Yes Yes Cover Open Sensor Enabled Yes Yes Show Total Count Disabled Yes Yes Passwor...

Page 432: ...rint Factory Label Width Large Yes Yes Pitch 0 dot No No Offset 0 dot No No Darkness Adjust 50 No No Configure List Label Width Small Label Length 203 dpi 800 dots 305 dpi 1200 dots 609 dpi 2400 dots...

Page 433: ...305 dpi 1200 dots 609 dpi 2400 dots 203 dpi 800 dots 305 dpi 1200 dots Yes Yes Pitch 0 dot No No Offset 0 dot No No Darkness Adjust 50 No No Head Check Label Width 203 dpi 832 dots 305 dpi 1248 dots...

Page 434: ...lete Load Save Start with Yes Yes Certificates Yes Yes Barcode Checker Test Reader Name Reading Test Interface RS 232C Yes Yes Settings Mode Disabled Yes Yes Set No of Barcodes Command Yes Yes Barcode...

Page 435: ...es refer to the values set for the product when it was shipped from the factory If you reset the product the values set in the product are initialized The table below shows the initial value of each s...

Page 436: ...No Yes Head 3 Measured value No Yes Dispenser Measured value No Yes Belt Gear Box Belt 1 Measured value No Yes Belt 2 Measured value No Yes Belt 3 Measured value No Yes Belt Ribbon Belt 1 Measured va...

Page 437: ...electric shock Disconnect the power cord from the AC outlet before you begin cleaning The print head and its surroundings are hot after printing Wait until the product cools down Touching the edge of...

Page 438: ...val After you print one media roll or print media for 150 meters 492 1 feet Use the cleaning kit to clean following parts Print head Platen roller Media sensors Media guide After you print six media r...

Page 439: ...hed to the cleaning kit 1 Make sure that the product is powered off and disconnect the power cord from the AC outlet 2 Open the top cover Open the top cover fully to prevent accidental drop of the cov...

Page 440: ...ll the feed lock latch 2 to unlock the feed roller and media sensor assembly 3 The feed roller and media sensor assembly 3 flipped open 5 Pull the media guide 4 away from the product 6 Remove the medi...

Page 441: ...roller 6 platen roller 7 and pressure roller 8 using a cotton swab cloth dabbed with cleaning liquid 8 Clean the dirt on the pressure plate 9 using the cotton cloth dabbed with cleaning liquid You ca...

Page 442: ...Cleaning Kit 442 a Push the tab 10 up to release the pressure plate 9 b While supporting the pressure plate 9 loosen screw 11 until the front of the plate falls and then pull the pressure plate 9 for...

Page 443: ...t the protrusion of the product s center frame securely into the mounting hole on the leading edge side of the pressure plate 9 d Align the position of the screw 11 to the mounting hole on the front s...

Page 444: ...on the media shafts 12 feed roller 13 media sensor 14 and ribbon roller 15 using the cotton swab cloth dabbed with cleaning liquid 10 Clean the bottom of the feed roller and media sensor assembly 3 u...

Page 445: ...ached to the media sensor cover and remove the media sensor cover 17 b To assemble the media sensor cover 17 insert the tab of the media sensor cover 17 into the slot as shown c Attach the media senso...

Page 446: ...ning Using the Cleaning Kit 446 11 Turn the head lock lever 1 counterclockwise to lock the print head and then press the feed roller and media sensor assembly 3 down until the feed lock latch 2 is loc...

Page 447: ...the top cover fully to prevent accidental drop of the cover 3 Turn the head lock lever 1 clockwise to unlock the print head The print head and its surroundings are hot after printing Be careful not t...

Page 448: ...e head lock lever 1 counterclockwise to lock the print head 7 Using two hands pull the cleaning sheet away from the product 8 After you pull out the cleaning sheet repeat steps 5 through 7 two or thre...

Page 449: ...449 9 Turn the head lock lever 1 clockwise to unlock the print head 10 Use a cotton swab cloth dabbed with cleaning liquid to clean the dirt on the print head 3...

Page 450: ...head Wear gloves before replacing the print head to prevent damage to the print head 1 Make sure that the product is powered off and disconnect the power cord from the AC outlet 2 Open the top cover...

Page 451: ...side of the print head assembly and remove the cover 3 6 Pull the tab 4 to remove the print head 5 Support the print head with your hand when the print head is released 7 Pull out the print head 5 and...

Page 452: ...rmation 8 Connect all the connectors 6 to the new print head Handle the print head with care Do not contaminate or scratch the sensitive print head surface 9 Pull back and arrange the cables 7 from th...

Page 453: ...453 When attaching the cover be careful not to pinch the wire 12 Load the media and ribbon back if you remove them in step 4...

Page 454: ...The platen roller has a striped marking on the left side When the striped marking started to fade off it indicates that you should replace the platen roller This is only a general guideline The condi...

Page 455: ...Be careful not to get burned Touching the edge of the print head with your bare hand could cause injury 4 Loosen the screw 2 until the bearing clamp 3 is released Do not remove the screw 5 Remove the...

Page 456: ...the platen roller 5 from the product and replace it with a new platen roller 7 Insert the gear end of the platen roller 5 fully into the center frame of the product 8 Place the bearing 4 back to the c...

Page 457: ...457 9 Rotate the bearing clamp 3 onto the bearing and attach it with the screw 2...

Page 458: ...om the AC outlet before you replace the pressure roller Required tool Phillips screwdriver 1 Make sure that the product is powered off and disconnect the power cord from the AC outlet 2 Open the top c...

Page 459: ...h the tab 2 up to release the pressure plate 3 5 Loosen the screw 4 until the bearing clamp 5 is released Do not remove the screw 6 Remove the bearing 6 from the chassis and the shaft of the pressure...

Page 460: ...While pushing the tab 2 up pull out the pressure roller 7 from the product and replace it with a new pressure roller 8 While pushing the tab 2 up insert the gear end of the pressure roller 7 fully in...

Page 461: ...he bearing 6 back to the chassis and the shaft of the pressure roller 7 10 Rotate the bearing clamp 5 onto the bearing and attach it with the screw 4 11 Push the center of the pressure plate 3 to latc...

Page 462: ...he power cord from the AC outlet before you replace the pressure plate 1 Make sure that the product is powered off and disconnect the power cord from the AC outlet 2 Open the top cover Open the top co...

Page 463: ...p to release the pressure plate 3 5 While supporting the pressure plate 3 loosen screw 4 until the front of the plate falls and then pull the pressure plate 3 forward to remove it Then replace it with...

Page 464: ...the protrusion of the product s center frame securely into the mounting hole on the leading edge side of the pressure plate 3 7 Align the position of the screw 4 to the mounting hole on the front side...

Page 465: ...465 8 Push the center of the pressure plate 3 to latch it in place...

Page 466: ...tric shock Disconnect the power cord from the AC outlet before you replace the feed roller Required tool Phillips screwdriver 1 Make sure that the product is powered off and disconnect the power cord...

Page 467: ...467 4 Loosen the screw 3 until the bearing clamp 4 is released Do not remove the screw 5 Remove the bearing 5 from the chassis and the shaft of the feed roller 6...

Page 468: ...the feed roller 6 from the product and replace it with a new feed roller 7 Insert the gear end of the new feed roller 6 fully into the center frame of the product 8 Place the bearing 5 back to the ch...

Page 469: ...469 9 Rotate the bearing clamp 4 onto the bearing and attach it with the screw 3...

Page 470: ...t 1 Make sure that the product is powered off and disconnect the power cord from the AC outlet 2 Peel off the old fan filter 1 from the rear of the product 3 Clean the product to remove any adhesive r...

Page 471: ...uct information is displayed on the notification screen You can send the product information to the SOS cloud by scanning the QR code with a tablet or a smartphone The following shows how to operate t...

Page 472: ...OS users only 472 By pressing the button the QR code for periodic notification is reset and the display returns to the Offline screen The status icon changes to By pressing the button the QR code for...

Page 473: ...nt product information in the QR code You can also contact your SATO technical support directly from this specialized application by phone or e mail Also the product information can be acquired via NF...

Page 474: ...screen Check the cause and countermeasure and then take appropriate action To clear the error Power off the product Cause and Countermeasure Reference Cause A defect has occurred in the product Count...

Page 475: ...and then take appropriate action To clear the error Power off the product Cause and Countermeasure Reference Cause A program error occurred in the memory Countermeasure Power the product off and then...

Page 476: ...rmeasure Reference Cause 1 RS 232C settings are incorrect Countermeasure 1 Set the interface settings of the product again RS 232C Cause 2 The RS 232C cable is not connected correctly Countermeasure 2...

Page 477: ...ermeasure Reference Cause 1 RS 232C settings are incorrect Countermeasure 1 Set the interface settings of the product again RS 232C Cause 2 The RS 232C cable is not connected correctly Countermeasure...

Page 478: ...ermeasure Reference Cause 1 RS 232C settings are incorrect Countermeasure 1 Set the interface settings of the product again RS 232C Cause 2 The RS 232C cable is not connected correctly Countermeasure...

Page 479: ...ize of the received data from the host exceeds the size of the receive buffer Countermeasure 1 Change the settings on the host so that data that exceeds the size of the receive buffer cannot be sent C...

Page 480: ...asure and then take appropriate action To clear the error Lock the print head Cause and Countermeasure Cause The print head is unlocked The sensor for detecting the open close status of the print head...

Page 481: ...se and Countermeasure 2 Turn the head lock lever 1 counterclockwise to lock the print head Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in T...

Page 482: ...close the print head or press the button OFFLINE or the button Cause and Countermeasure Reference Cause 1 The media is not loaded Countermeasure 1 Load the media Loading Media Cause 2 The media is no...

Page 483: ...ach part inside the product Cause 5 The media sensor is not operating correctly The media sensor is dirty or there is a label attached to it The media sensor has poor sensitivity Countermeasure 5 Clea...

Page 484: ...re Reference Cause 1 The ribbon is not loaded Countermeasure 1 Load the ribbon Loading Ribbon Thermal Transfer Only Cause 2 The ribbon is not loaded correctly Countermeasure 2 Load the ribbon and the...

Page 485: ...485 Cause and Countermeasure Reference Countermeasure 4 Power on the product again Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 486: ...re Reference Cause 1 The media size of the print data and the actual media size are different Countermeasure 1 Check the media size of the print data and the actual media size again If the error is no...

Page 487: ...If the error is not solved power on the product again The media error appears when Check Media Size in Advanced under the Printing menu is set to Enabled Check Media Size Contact your SATO technical s...

Page 488: ...Cause and Countermeasure Reference Cause 1 The print elements are worn out Countermeasure 1 Power off the product or change the print head check conditions to only check for missing elements in barco...

Page 489: ...then disconnect it or press the button OFFLINE or the button Cause and Countermeasure Cause 1 The USB memory is disconnected while writing Countermeasure 1 Connect the USB memory Cause 2 The copy are...

Page 490: ...490 Cause and Countermeasure Countermeasure 4 Format the USB memory to FAT32 format Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 491: ...lear the error Connect the USB memory with sufficient space or press the button OFFLINE or button Cause and Countermeasure Cause The space in the USB memory is not sufficient Countermeasure Delete unw...

Page 492: ...rint data For details about the error check the Caaa bb cc part below the error number Caaa position of error occurrence bb error command name cc error content Countermeasure Check the print data If t...

Page 493: ...bb Error is detected in the command name A one byte command name is left aligned Error description The cause of command error appears in cc in the error message Caaa bb cc Description cc Cause Invalid...

Page 494: ...c Cause Printing position is out of printable area The specified print start position is outside the printable area Barcode image is out of printable area The printing image is outside the printable a...

Page 495: ...n OFFLINE or button Because the RFID module is not operating correctly writing information to inlays or reading information from inlays cannot be executed but printing on the surface of tags can be do...

Page 496: ...lendar settings press the button OFFLINE or button or power off the product Cause and Countermeasure Reference Cause 1 The date and time of the calendar are incorrect Countermeasure 1 Set the calendar...

Page 497: ...Check the transmitted data and interface settings PRINT Continue printing from the print data where the BCC error occurred CANCEL Cancel the print data where the BCC error occurred and continue printi...

Page 498: ...action To clear the error Stop the operation of the product to let the temperature decrease Cause and Countermeasure Cause The temperature of the product has exceeded its tolerance value Countermeasu...

Page 499: ...ting Cause and Countermeasure Reference Cause Could not connect to the time server and set the date and time Countermeasure Confirm that the address of the time server is correct Confirm that there is...

Page 500: ...he screen Cause and Countermeasure Reference Cause 1 The print head is not installed Countermeasure 1 Install the print head Replacing the Print Head Cause 2 A new print head with a different resoluti...

Page 501: ...the print head Cause and Countermeasure Reference Cause 1 Meandering media Countermeasure 1 Load the media correctly Loading Media Cause 2 A label is attached to the media sensor Countermeasure 2 Cle...

Page 502: ...02 Cause and Countermeasure Reference Countermeasure 4 Adjust the media sensor level Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 503: ...use and Countermeasure Reference Cause 1 The top cover is open Countermeasure 1 Close the top cover If you set System Cover Open Sensor to disabled then the error screen does not appear even if the to...

Page 504: ...e the print head Cause and Countermeasure Reference Cause 1 Meandering media Countermeasure 1 Load the media correctly Loading Media Cause 2 A label is attached to the media sensor Countermeasure 2 Cl...

Page 505: ...05 Cause and Countermeasure Reference Countermeasure 4 Adjust the media sensor level Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 506: ...ermeasure and then take appropriate action To clear the error Change the Wi Fi settings or press the button OFFLINE or button Cause and Countermeasure Reference Cause EAP Authentication failure Counte...

Page 507: ...or button Cause and Countermeasure Reference Cause EAP Authentication failure This error occurs when authentication with the EAP authentication server times out This error will not occur if the conne...

Page 508: ...action To clear the error Stop the operation of the product to let the temperature decrease Cause and Countermeasure Cause The temperature of the product has exceeded its tolerance value Countermeasur...

Page 509: ...e and countermeasure and then take appropriate action To clear the error Press the button OFFLINE or button Cause and Countermeasure Reference Cause The wireless LAN module is damaged Countermeasure T...

Page 510: ...open close the print head Cause and Countermeasure Reference Cause With RFID Undetected Warning enabled and RFID tag loaded the items received do not contain an RFID issue command Countermeasure Add...

Page 511: ...nd countermeasure and then take appropriate action To clear the error Press the button OFFLINE or button Cause and Countermeasure Reference Cause The NFC module is not operating correctly Countermeasu...

Page 512: ...countermeasure and then take appropriate action To clear the error Press the button OFFLINE or button Cause and Countermeasure Cause A command error occurs and the settings are not saved correctly Cou...

Page 513: ...ess the button OFFLINE or button Cause and Countermeasure Reference Cause Could not check the connection of the barcode checker Communication between the barcode checker and the product fails Counterm...

Page 514: ...OFFLINE or button to change to Offline mode while keeping the print job Press the button CANCEL to cancel the print job and change to Offline mode Cause and Countermeasure Reference Cause Could not re...

Page 515: ...n OFFLINE or button The product changes to Offline mode while keeping the print job Cause and Countermeasure Reference Cause A value larger than the loaded media length is specified for checking start...

Page 516: ...button to change to Offline mode while keeping the print job Press the button CANCEL to cancel the print job and change to Offline mode Cause and Countermeasure Reference Cause The read result of the...

Page 517: ...OFFLINE or button Cause and Countermeasure Reference Cause The power was cut off in an inappropriate way such as the power cord was pulled out while the power was on Countermeasure Power off the prod...

Page 518: ...print job open and close the top cover to switch the product to Offline mode and then press the button CANCEL Cause and Countermeasure Reference Cause Did not find the tag or failed to read the tag Co...

Page 519: ...l an entire print job open and close the top cover to switch the product to Offline mode and then press the button CANCEL Cause and Countermeasure Reference Cause Failed to write the inlay Countermeas...

Page 520: ...cover to switch the product to Offline mode and then press the button CANCEL Cause and Countermeasure Reference Cause 1 Failed to read the tag by using the tag data print TU command Countermeasure 1 C...

Page 521: ...521 Contact Information for When You Are in Trouble You cannot use an RFID tag that has caused an RFID tag error An error message is printed on the RFID tag that caused the error...

Page 522: ...l an entire print job open and close the top cover to switch the product to Offline mode and then press the button CANCEL Cause and Countermeasure Reference Cause The written value and read value do n...

Page 523: ...y Mode or press the button ABORT Retry Mode To cancel an entire print job open and close the top cover to switch the product to Offline mode and then press the button CANCEL Cause and Countermeasure C...

Page 524: ...an entire print job open and close the top cover to switch the product to Offline mode and then press the button CANCEL Cause and Countermeasure Reference Cause Multiple inlays captured at same time...

Page 525: ...cover to switch the product to Offline mode and then press the button CANCEL Cause and Countermeasure Reference Cause 1 Tried to write to an inlay that was write locked Countermeasure 1 Use tags that...

Page 526: ...witch the product to Offline mode and then press the button CANCEL Cause and Countermeasure Reference Cause The RSSI Filter function is enabled and the RSSI value of the inlay is lower than the values...

Page 527: ...sembly Cause and Countermeasure Cause The feed roller and media sensor assembly are unlocked The sensor for detecting the open close status of the media sensor assembly is defective Countermeasure Unl...

Page 528: ...528 Cause and Countermeasure Contact your SATO technical support if the error cannot be resolved Contact Information for When You Are in Trouble...

Page 529: ...en press the button to feed and eject the labels that have been printed halfway through Cause and Countermeasure Cause In dispense print mode printing was interrupted by a cancel operation or error Co...

Page 530: ...Online Services icon appears in the error message when SOS is enabled If you select the SOS icon a QR code containing the error information and the contact telephone number appears Press the button If...

Page 531: ...tion from a tablet device or smartphone After scanning the QR code the menu for the specialized SOS application appears Press the button to return to the error message screen Also the product informat...

Page 532: ...act Information for When You Are in Trouble 532 Contact Information for When You Are in Trouble Contact Us Access the following site to send us your questions or comments https www sato global com con...

Page 533: ...imately 14 1 kg 31 08 lbs excludes media ribbon and options Direct thermal model Approximately 14 0 kg 30 86 lbs excludes media and options Combined direct thermal thermal transfer model Approximately...

Page 534: ...splay Language English German French Spanish Italian Portuguese Brazilian Portuguese Czech Danish Dutch Finnish Greek Hungarian Norwegian Polish Romanian Russian Slovak Swedish Turkish Chinese Simplif...

Page 535: ...nt Speed 203 dpi 4 to 16 inches sec 101 6 to 406 4 mm sec 305 dpi 4 to 14 inches sec 101 6 to 355 6 mm sec 609 dpi 2 to 6 inches sec 50 8 to 152 4 mm sec 203 dpi 4 to 14 inches sec 101 6 to 355 6 mm s...

Page 536: ...59 Print End Position 203 dpi 1 dot 0 125 mm 0 0049 1 to 20000 dots 305 dpi 1 dot 0 083 mm 0 0033 1 to 18000 dots 609 dpi 1 dot 0 042 mm 0 0017 1 to 9600 dots 203 dpi 1 dot 0 125 mm 0 0049 1 to 20000...

Page 537: ...X S86NX Head Open Fixed Paper End Sensor Detect with I mark sensor or Gap sensor Ribbon End Ribbon Near End Fixed Cover Open Fixed Label Sensor Cover Open Fixed Specifications are subject to change wi...

Page 538: ...ins Option Wireless LAN Interface RFID S84NX only UHF 920 MHz ISO IEC 18000 6 Type C Gen2 Do not connect or disconnect the interface cables or use a switch box with power supplied to either the produc...

Page 539: ...asic Specifications Connector USB Type B connector Protocol STATUS4 STATUS5 Power Supply BUS Power through cable Pin Assignments Pin No Description 1 VBus 2 Data 3 Data 4 GND Cable Specifications Cabl...

Page 540: ...efix Length IPv4 IPv6 Gateway Address IPv4 IPv6 Cable Specifications Cable 10BASE T 100BASE TX Category 5 or better Cable Length 100 m 328 feet or less Software Specifications Supported Protocol TCP I...

Page 541: ...541 NFC Interface This interface complies with the NFC Forum Type 2 Tag Specifications are subject to change without notice...

Page 542: ...0 bps Transmission Form Start b1 b2 b3 b4 b5 b6 b7 b8 Stop b8 will be omitted if using 7 bit oriented Data Length 7 or 8 bits initial value Stop Bit 1 initial value or 2 bits Parity Bit ODD EVEN NONE...

Page 543: ...When using the READY BUSY control make sure that the product is in power on mode before you send the data from the host With communication protocols such as XON XOFF STATUS3 STATUS4 or STATUS5 a rece...

Page 544: ...rals Basic Specifications Connector DB 25 pins female Amphenol 14 pins female use with the optional 14 pin conversion cable Signal Levels Input NPN PNP connection shared Input connector ON Iin approx...

Page 545: ...r or communication error is detected 40 V 80 mA 5 6 Output Print Done Print End signal PREND Outputs a signal when the media print is completed 40 V 80 mA 6 9 Output Print Ready signal Outputs a high...

Page 546: ...mA 0 V 10 Input 2 Reserve High high impedance Low more than 5 mA 0 V 11 OUT_COM Ground of peripherals 12 13 Power source 5 V 600 mA 3 13 12 Power source 24 V 2 A 14 2 GND Reference Signal Ground 15 2...

Page 547: ...1 Power supply from peripherals 5 V 24 V or GND 25 GND Reference Signal Ground 1 When using the 14 pin conversion cable do not connect the power pin to IN_COM pin The IN COM pin is connected to 5 V in...

Page 548: ...the media print is completed 40 V 80 mA 6 9 Output Print Ready signal Outputs a high signal when the product is in Online mode and ready for printing 40 V 80 mA 7 Input 2 Label Near End signal The pr...

Page 549: ...when the paper end or the ribbon end is detected 40 V 80 mA 18 10 Output Ribbon Near End Outputs a high signal when the ribbon near end is detected 40 V 80 mA 19 Output Reserve 40 V 80 mA 20 5 Input...

Page 550: ...to 5 V in cable 2 These input signal terminals can be connected to the open collector input devices 3 If 25 pin is selected the total output of Pin No 2 and 12 will be 600 mA You can set the pin numbe...

Page 551: ...way Address IPv4 IPv6 Data Transfer Method 802 11a Max 54 Mbps 802 11n Max 135 Mbps 802 11b Max 11 Mbps 802 11g Max 54 Mbps 802 11ac Max 390 Mbps These are the theoretical values based on the wireless...

Page 552: ...AP EAP TTLS EAP PEAP EAP FAST protocol Encryption None WEP 64 bits 128 bits TKIP WPA PSK WPA 802 1x AES WPA2 PSK WPA2 802 1x Communication Mode Infrastructure Ad Hoc Software Specifications Supported...

Page 553: ...553 Printer Languages SBPL Includes XML support SZPL SDPL SIPL...

Page 554: ...Standards 554 Standards Item Description Environmental Standard Compatible with the RoHS directive Specifications are subject to change without notice...

Page 555: ...5 dpi 6 to 1500 mm 0 24 to 59 01 609 dpi 6 to 400 mm 0 24 to 15 75 203 dpi 6 to 2500 mm 0 24 to 98 43 305 dpi 6 to 1500 mm 0 24 to 59 01 Media Length With Liner 203 dpi 9 to 2503 mm 0 35 to 98 54 305...

Page 556: ...ense Print Item S84NX S86NX Media Length The usable media lengths varies depending on the print speed 2 ips 34 to 356 mm 1 34 to 14 02 3 ips 34 to 356 mm 1 34 to 14 02 4 ips 34 to 356 mm 1 34 to 14 02...

Page 557: ...o 128 mm 0 39 to 5 04 51 to 177 mm 2 01 to 6 97 Media Width With Liner 13 to 131 mm 0 51 to 5 16 54 to 180 mm 2 13 to 7 08 Above pitch and width are valid for die cut labels For media without liner su...

Page 558: ...37 7 15 13 18 37 8 17 13 18 37 9 20 13 18 37 10 23 13 18 37 11 27 13 18 37 12 31 16 18 40 13 35 20 20 44 14 40 25 25 49 15 44 29 29 53 16 50 35 35 59 If using media smaller than the minimum size the...

Page 559: ...um length is 450 m 1476 4 feet The maximum length of the ribbon varies depending on the ribbon type Use the ribbon that is wider than the media Length Maximum 600 m 1968 5 feet Width 59 to 177 mm 2 32...

Page 560: ...ots W XL 48 dots H x 48 dots W X20 9 dots H x 5 dots W X21 17 dots H x 17 dots W X22 24 dots H x 24 dots W X23 48 dots H x 48 dots W X24 48 dots H x 48 dots W OCR A 203 dpi 22 dots H x 15 dots W 305 d...

Page 561: ...mpatible Kanji Fonts Mincho 16 dots H x 16 dots W 24 dots H x 24 dots W Simplified Chinese Characters 16 dots H x 16 dots W 24 dots H x 24 dots W Traditional Chinese Characters 24 dots H x 24 dots W K...

Page 562: ...ebe Sans Hindi SATO Gothic Traditional Chinese SATO Gothic Japanese SATO Gothic Simplified Chinese SATO Gothic Korean SATO Silver Serif SATO Mincho Traditional Chinese SATO Mincho Japanese SATO Mincho...

Page 563: ...563 X20 Font The X20 font is a bitmap font with a basic size of 9 dots H x 5 dots W This supports the fixed pitch only A font sample is shown in the figure below...

Page 564: ...basic size of 17 dots H x 17 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 565: ...basic size of 24 dots H x 24 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 566: ...basic size of 48 dots H x 48 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 567: ...basic size of 48 dots H x 48 dots W You can select fixed pitch or proportional pitch A font sample is shown in the figure below To select proportional pitch enable SBPL Font Settings Proportional in...

Page 568: ...s H x 5 dots W This supports the fixed pitch only The figure below is a font sample when the code page 858 is used The character set is changed according to the SBPL Font Settings Code Page settings i...

Page 569: ...s H x 8 dots W This supports the fixed pitch only The figure below is a font sample when the code page 858 is used The character set is changed according to the SBPL Font Settings Code Page settings i...

Page 570: ...s H x 13 dots W This supports the fixed pitch only The figure below is a font sample when the code page 858 is used The character set is changed according to the SBPL Font Settings Code Page settings...

Page 571: ...ts H x 18 dots W This supports the fixed pitch only The figure below is a font sample when the code page 858 is used The character set is changed according to the SBPL Font Settings Code Page settings...

Page 572: ...ts H x 28 dots W This supports the fixed pitch only The figure below is a font sample when the code page 858 is used The character set is changed according to the SBPL Font Settings Code Page settings...

Page 573: ...figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The character set...

Page 574: ...e figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The character se...

Page 575: ...e figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The character se...

Page 576: ...e figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The character se...

Page 577: ...e figure below is a font sample when the code page 858 is used To select proportional pitch enable SBPL Font Settings Proportional in the Applications menu or specify with the command The character se...

Page 578: ...The OCR A font is a bitmap font The basic size varies depending on the print resolutions as follows This supports the fixed pitch only The figure below is a font sample when the print resolution is 20...

Page 579: ...The OCR B font is a bitmap font The basic size varies depending on the print resolutions as follows This supports the fixed pitch only The figure below is a font sample when the print resolution is 20...

Page 580: ...nt type you can select fixed pitch or proportional pitch You can also specify kanji but kanji supports fixed pitch only The figure below is a sample of some font shapes Shapes such as normal font whit...

Page 581: ...andard font The font size can be specified from 1 to 999 dots but if the font size is too small for the font shape it cannot be recognized as a font Please be careful Also if the specified font size i...

Page 582: ...582 Multilingual Font The product contains various multilingual fonts The figure below is a sample of some of the multilingual fonts...

Page 583: ...583 Scalable Fonts The product contains various scalable fonts The figure below is a sample of some scalable fonts...

Page 584: ...Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked 2D Codes QR Code Micro QR Code PDF4...

Page 585: ...omposite CC A CC B GS1 DataBar Expanded Stacked Composite CC A CC B GS1 DataBar Expanded Composite CC A CC B GS1 DataBar Stacked Omnidirectional Composite CC A CC B GS1 DataBar Limited Composite CC A...

Page 586: ...users only The SOS SATO Online Services is a remote maintenance service that monitors your product status for 24 hours and supports its stable operation To use this service create an SOS account and a...

Page 587: ...ranty for Consumables within the Product Warranty Period For information on the warranty period for print heads and platen rollers refer to the SATO Global Warranty Program https www sato global com w...

Page 588: ...Back Cover October 2022 Version 1...

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