17
800.533.7533 | Santa-Fe-Products.com
Santa Fe Oasis105 Installation & Operation Instructions
Service - Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.
Display
Code
Error
Name
Possible Reason
Troubleshooting
Procedure
Service
Required
E1
Ambient
sensor
1. Defective sensor
2. Unplugged sensor
• Dehumidifier fan will
circulate air for 1 minute.
• Dehumidifier compressor
will activate for 15
minutes.
• This process will repeat
every 15 minutes.
No
E2
Low dew
point
Sensor reading incoming air dew
point is under 40°F
• Dehumidifier will circulate
air for 15 minutes every
hour.
• Dehumidifier will not
operate until incoming air
dew point reads above
40°F.
No
E3
Low
refrigerant
Evaporator coil temp is too high,
during extended operation
Dehumidifier will go into
lock-out mode for 1
hour and then attempt to
activate compressor.
Yes
E4
Float switch
1. Tripped float switch
2. Loose connection
3. Terminal block unplugged from
unit
The compressor and
fan in the dehumidifier
will remain off until the
connection is fixed or the
water event that activated
the switch is resolved.
No
E5
Coil
temperature
sensor
1. Defective sensor
2. Loose connection
• Dehumidifier will go into
lock-out mode for 1
hour and then activate
compressor for 15
minutes.
• After the compressor runs
for 15 minutes, the unit will
go into defrost mode for
30 minutes.
• This process will repeat.
No
