v1.14
180
Log
Description
Driver
TDM device driver log.
All errors will be identified in RED
This log will show
TDM Driver startup sequence
TDM T1/E1 connection/disconnection
TDM Driver general errors
System errors
OS Errors
Gateway
SS7 to VoIP Gateway log
All errors will be identified in RED
This log will show
Gateway startup sequence
Gateway startup errors
Gateway run time errors and warnings
Media
Media Transcoding log
All errors will be identified in RED
This log will show
Media Transcoding server startup sequence
Media startup errors
Media transcoding run time errors and warnings
17.5.1
Gateway Log Download
When working with Sangoma support, you will be asked to download and submit the NSG logs.
Select
Download Logs
Button
Save the zipped file to your computer
Send the zipped debug package to Sangoma Support
Download Logs contains
All Gateway, Driver and Transcoding log files
Full Gateway configuration
Summary of Contents for Netborder SS7
Page 3: ...v1 14 3 This page is intentionally blank...
Page 4: ...v1 14 4 Sangoma Netborder SS7 to VoIP GW User Manual...
Page 110: ...v1 14 110 9 5 SS7 Network Overview...
Page 137: ...v1 14 137 Select the SLAVE option in step 2 and click Next Step to continue...
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Page 201: ...v1 14 201 21 Theory...
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