Operating system problems
272
6. Troubleshooting
5
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
Possible cause
Solution
The PostScript file cannot be
printed
The PostScript driver may not be installed
correctly.
•
Install the PostScript driver (see "Software Installation" on page 130).
•
Print a configuration page and verify that the PS version is available for
printing.
•
If the problem persists, contact a service representative.
Limit Check Error report prints
The print job was too complex.
You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints
The print job may not be PostScript.
Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the PostScript driver properties, select the
Device Options
tab, and set the
tray option.
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
Summary of Contents for Xpress M2070FW
Page 3: ...3 BASIC 5 Appendix Specifications 103 Regulatory information 112 Copyright 125...
Page 71: ...Redistributing toner 71 3 Maintenance...
Page 78: ...Cleaning the machine 78 3 Maintenance...
Page 88: ...Clearing original document jams 88 4 Troubleshooting...
Page 93: ...Clearing paper jams 93 4 Troubleshooting...
Page 124: ...Regulatory information 124 5 Appendix 28 China only...
