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User Manual

Wireless Audio - Multiroom

Link Mate

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WAM270

Summary of Contents for WAM270

Page 1: ...nual Wireless Audio Multiroom Link Mate imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register WAM270 ...

Page 2: ...ot put objects filled with liquids such as vases on the apparatus To turn this apparatus off completely you must pull the power plug out of the wall socket Consequently the power plug must be easily and readily accessible at all times CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT FULLY INSERT This apparatus shall always be connected to a AC outlet with a protective ground...

Page 3: ...nsert bare wires directly into a mains socket A plug and fuse must be used at all times IMPORTANT NOTICE The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL BROWN LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug proceed as follows The wire coloured BLUE must be connected to the terminal marked with the ...

Page 4: ...o avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain ...

Page 5: ... it for ventilation Leave at least 4 inches 10cm at the rear of the product and more than 2 inches 5cm on each side of the product Keep the plastic packing materials out of reach of your children Children playing with the plastic packing materials run the risk of suffication Usage Precautions Using for an extended time at high volume may cause serious damage to your hearing If you are exposed to s...

Page 6: ...e product or spray insecticide on the product Using any of these materials can discolor the exterior coating or cause it to split or peel off or remove the labelling on the product To clean the product unplug the power cord and then wipe the product with a clean dry soft cloth Microfiber cotton Avoid leaving dust on the product Dust can scratch its the surface A A Additional Information About NFC ...

Page 7: ...devices may not be compatible with the product 9 9 Note that a product of an older version may not be supported A A Copyright 2014 Samsung Electronics Co Ltd All rights reserved No part or whole of this user s manual may be reproduced or copied without the prior written permission of Samsung Electronics Co Ltd An administration fee may be charged if either a an engineer is called out at your reque...

Page 8: ...ety precautions 4 Power Supply Precautions 4 Installation Precautions 5 Usage Precautions 5 Cleaning Precautions 6 Additional Information 6 About NFC Android only 6 About the Network Connection 6 Compatible products 7 Copyright 7 Understanding Your Link Mate Before you begin 12 Communication Basics 12 Connecting to external Devices Wired 12 How you can enjoy your Link Mate 13 ...

Page 9: ...LAN Cable For a Single Link Mate 21 Connecting the Link Mate to Your Network via the WPS Method For a Single Link Mate 23 Connecting the Link Mate to Your Network via the Wi Fi Setup Method For a Single Link Mate For Android 25 Connecting the Link Mate to Your Network via the Wi Fi Setup Method For a Single Link Mate For iOS 28 Connecting with TV SoundConnect function 32 Disconnecting TV SoundConn...

Page 10: ...ink Mate 42 Functions Installing the Samsung Multiroom App 43 Accessing the Samsung Multiroom App 43 Using the Samsung Multiroom App 44 Renaming a connected Link Mate 44 Switching the input source 44 Changing the sort order of listed Link Mates 45 Grouping Link Mates 46 Playing a Song 47 Sorting songs 47 Creating a Playlist 48 Listening to a radio station 50 Setting Presets 50 Setting the Default ...

Page 11: ...in a PC 54 Samsung Link 54 Wireless Audio Multiroom for Desktop 55 Using the Settings menu 57 Guide 57 Service 58 Speaker Settings 59 Clock 63 Support 64 Open source licenses 65 App Version 65 Reset your product 66 Resetting the Link Mate 66 Resetting the HUB Not Included 66 Appendix Troubleshooting 67 Open Source License Notice 69 Licences 69 Specifications 70 ...

Page 12: ...ired To produce audio through the Link Mate you must connect it to an external device Use the Samsung Multiroom App to switch to a wired input NOTES 9 9 To connect an external device to the Link Mate refer to the user manual of the external device Wireless Router Smart Device Android iOS App Control Internet AUDIO IN COAXIAL IN OPTICAL IN INPUT AUDIO OUT COAXIAL OUT OPTICAL OUT OUTPUT External Dev...

Page 13: ...nect your receiver smart phone PC or TV to your Link Mate and play audio from these devices on your home theater or through one or more Wireless Audio Multirooms Wireless Wired Speaker Home theater Component Smart phone PC TV IN OUT 13 444 ...

Page 14: ...th excessive force 6 NFC Tag Connect your NFC compatible device via Bluetooth to the Link Mate using the simple NFC tagging procedure Android only NOTES 9 9 When you turn on the Link Mate touch buttons appear on its top panel 9 9 Press and hold the Mute button for more than 5 seconds to place the Link Mate into Sleep Mode 9 9 Press and hold the TV SoundConnect button for more than 5 seconds to res...

Page 15: ...l devices 5 ETHERNET Lets you connect the Link Mate to your network using a LAN cable 6 SERVICE For service only Lets service technicians update the firmware of the Link Mate 7 POWER SWITCH Press this switch to turn the Link Mate on and off 8 POWER Connection for the Link Mate s power cord NOTES 9 9 WPS Wi Fi SETUP Button Press for 1 second to connect the Link Mate to your wireless router using WP...

Page 16: ... Available Accessories Not Included HUB WAM250 NOTES 9 9 Information on available accessories and their release dates can be found on the Samsung website 9 9 When purchasing an accessory check whether it is compatible with the Link Mate 9 9 Use authentic Samsung accessories Damage and problems caused by unauthorized accessories can void your warranty 16 444 ...

Page 17: ...witches to the sleep mode if there is no button operation either from the top panel or from the app for 8 hours NOTES 9 9 While playing music in the Wi Fi Bluetooth TV SoundConnect Optical or Coaxial connection modes the Link Mate will not switch to the Sleep mode 9 9 While playing music in the AUX mode the Link Mate may switch to the Sleep mode 9 9 To switch to the Sleep mode manually press and h...

Page 18: ...rough the Link Mate you must connect it to an external device See page 12 Press here 1 Connect a LAN cable to the router and the ETHERNET SWITCH on the back of the HUB NOTE 9 9 You can connect the LAN cable to any ETHERNET SWITCH Port on the HUB 2 Attach the HUB s power cord to the power port on the rear of the HUB and then plug the power cord into an electrical outlet 3 The power and the HUB indi...

Page 19: ... for these 20 minutes or until pairing occurs When you press the SPK ADD button to pair additional Link Mates the pairing period is reduced to 10 minutes The pairing indicator flashes for 10 minutes or until pairing occurs Turn on the Link Mate you want to pair while the pairing indicator is flashing If pairing mode has expired press the SPK ADD button on the rear of the HUB to turn on pairing mod...

Page 20: ... select the Samsung Multiroom app Setup starts 8 If the automatic setup fails run the App again NOTE 9 9 After pairing is complete the Link Mate naming screen appears Edit the name or enter a name of your own choosing 20 444 ...

Page 21: ...less devices Connecting the Link Mate to Your Network with a LAN Cable For a Single Link Mate NOTE 9 9 To produce audio through the Link Mate you must connect it to an external device See page 12 Press here 1 Connect one end of the LAN cable to the Link Mate s ETHERNET port Connect the other end to your wireless router You cannot use the Link Mate without a wireless router 2 Plug the Link Mate int...

Page 22: ...app Setup starts 6 In the app select I don t have a Hub and then press Next On the next screen select Link Mate and then press Next On the next screen select Wired and then press Next 7 Unplug the Link Mate s power cable and then plug it in again 22 444 ...

Page 23: ...or and find the Link Mate but do not support the connection 9 9 For activation of the WPS function on a relevant AP refer to the AP s manual 9 9 The WPS function may not be supported on some APs In that case connect to the Internet using a wired network or the Link Mate s Wi Fi Setup 1 Plug the Link Mate into an electrical outlet The LED pairing indicator starts to blink 2 Connect your smart devic...

Page 24: ... a sound and the LED pairing indicator on the front stops flashing Press Next on your smart device when the LED pairing indicator stops flashing NOTES 9 9 The Link Mate goes into stand by for 2 minutes when you press the WPS Wi Fi SETUP button While the Link Mate is in stand by press the WPS button of your router 9 9 For the WPS stand by duration and the specifications of your router refer to the ...

Page 25: ...lectrical outlet The LED pairing indicator starts to blink 2 Connect your smart device to your Wi Fi network 3 Download the Samsung Multiroom app from Google Play 4 On your smart device select the Samsung Multiroom app Setup starts 5 In the app select I don t have a Hub and then press Next On the next screen select Link Mate and then press Next On the next screen select Wi Fi Setup and then press ...

Page 26: ... should also hear a notification sound 7 Press Next The smart device lists available networks and devices 8 Select Samsung Link Mate This is the default Link Mate name The Link Mate connects to your smart device The default security PIN is 1234567890 9 Press Next The smart device lists available networks Select your network from the list 26 444 ...

Page 27: ...ss Next NOTES 9 9 Connecting to a secure wireless network requires the correct password For the password of your secured home or work wireless network consult your Internet service provider or the network administrator For the password of a Wi Fi network in a public place such as a cafe or theater consult the location s general manager or information center 9 9 After pairing is complete the Link M...

Page 28: ...ectrical outlet The LED pairing indicator starts to blink 2 Connect your smart device to your Wi Fi network 3 Download the Samsung Multiroom app from App Store 4 On your smart device select the Samsung Multiroom app Setup starts 5 In the app select I don t have a Hub and then press Next On the next screen select Link Mate and then press Next On the next screen select Wi Fi Setup and then press Nex...

Page 29: ...s and hold the WPS Wi Fi SETUP button on the back of your Link Mate for 5 seconds The indicator LED stops blinking and turns solid blue You should also hear a notification sound 7 Press Next 8 Press OK 29 444 ...

Page 30: ...lect Settings 10 Choose the Link Mate s Wi Fi point 11 Select Samsung Link Mate This is the default Link Mate name The Link Mate connects to your smart device The default security PIN is 1234567890 12 Use the keyboard that appears to enter your password 30 444 ...

Page 31: ...k Mate is attached to When the connection is complete press Next NOTES 9 9 Connecting to a secure wireless network requires the correct password For the password of your secured home or work wireless network consult your Internet service provider or the network administrator For the password of a Wi Fi network in a public place such as a cafe or theater consult the location s general manager or in...

Page 32: ... 5 The Link Mate plays the track you selected NOTES 9 9 Press and hold the TV SoundConnect button for more than 5 seconds to reset TV SoundConnect 9 9 Optimal pairing distance is 3 3 feet 1 m or less 9 9 If you unplug the Link Mate the TV SoundConnect connection is terminated To re establish the connection plug the Link Mate into an outlet and then set the TV SoundConnect connection again 9 9 When...

Page 33: ...ct connection turn off the TV SoundConnect function on your TV For more information please refer to the TV s user manual You can also disconnect the TV SoundConnect connection in the App 1 On your Smart device select the Samsung Multiroom app 2 Press the Source button 3 Switch to another mode and the TV SoundConnect connection terminates NOTES 9 9 To establish a Wi Fi connection see pages 18 31 Pr...

Page 34: ...ted NOTES 9 9 A Bluetooth device may cause noise or malfunction depending on usage when A part of your body is in contact with the receiving transmitting system of the Bluetooth device or the Link Mate It is subject to electrical variation from obstructions caused by a wall corner or by office partitioning It is exposed to electrical interference from same frequency band devices including medical ...

Page 35: ...unplug the Link Mate the Bluetooth connection is terminated To re establish the connection plug the Link Mate into an outlet and then set the Bluetooth connection again Disconnecting Bluetooth To disconnect the Bluetooth connection turn off the Bluetooth function on your smart device For more information please refer to the smart device s user manual You can also disconnect the Bluetooth connectio...

Page 36: ... Bluetooth connection gently touch the smart device to the mark on the top panel of the Link Mate again 9 9 Please be careful not to touch the other buttons around the NFC tag 9 9 Do not place or play back your NFC device on top of the NFC tag on the Link Mate Vibrations from the music may cause the device to tip over and cause the Link Mate to disconnect or damage the device 9 9 The NFC function ...

Page 37: ...evice 1 Plug the Link Mate into an electrical outlet 2 Connect the cable to the Link Mate s AUDIO IN and the external device s AUDIO OUT 3 Select the desired track to play from your external device s music list 4 The Link Mate plays the track you selected AUDIO OUT COAXIAL OUT OPTICAL OUT OUTPUT 37 444 ...

Page 38: ... connection in the App 1 On your Smart device select the Samsung Multiroom app 2 Press the Source button 3 Switch to another source and the connection terminates NOTE 9 9 To establish a Wi Fi connection see pages 18 31 Press here To establish a TV SoundConnect connection see pages 32 33 Press here To establish a Bluetooth connection see pages 34 35 Press here 38 444 ...

Page 39: ...s the SPK ADD button on the back of the HUB The Pairing indicator on the front of the HUB will blink NOTE 9 9 The pairing indicator flashes during the pairing mode You plug in the Link Mate whille the indicator is flashing 2 Plug the Link Mate you are adding into an electrical outlet and then press the DEVICE ADD button on the back of the Link Mate When the Link Mate connects to the HUB the Link M...

Page 40: ...arts to flash Wait until the pairing indicator on the Link Mate stops flashing When the indicator stops flashing pairing is complete The Link Mate may also beep 4 Turn off the old Link Mate by disconnecting the power cable Then connect it again Press the DEVICE ADD button on the back of the Link Mate The Link Mate s blue LED pairing indicator starts to flash Wait until the pairing indicator on the...

Page 41: ... on the Link Mate stops flashing When the indicator stops flashing pairing is complete The Link Mate may also beep 3 Turn off the old Link Mate by disconnecting the power cable Then reconnect it Press the DEVICE ADD button on the back of the old Link Mate The old Link Mate s blue LED pairing indicator starts to flash Wait until the pairing indicator on the Link Mate stops flashing When the indicat...

Page 42: ...t device is not connected to the wireless router with a Wi Fi connection the Link Mate will not appear on the Samsung Multiroom app 9 9 Place the HUB that is in Repeater mode in an appropriate location between the Link Mate and the HUB that is connected to the wireless router 9 9 You can set only one HUB to Repeater mode A A Relocating the Link Mate When relocating your Link Mate refer to the belo...

Page 43: ...tiroom App installed you can play music stored in your smart device from connected devices and other content providers and from Internet radio stations Android Market search Samsung Multiroom iOS Market search Samsung Multiroom A A Accessing the Samsung Multiroom App To access the Samsung Multiroom app press the Multiroom app icon on your smart device 43 444 Samsung Multiroom ANDROID APP ON ANDROI...

Page 44: ...onnected to your network 1 Tap the and then enter the name you want using the keyboard When finished select Done or Save Switching the input source You can switch the input source 1 Press the Source button on the Speaker List screen 2 Select a source from the list of sources that appears 44 444 ...

Page 45: ...Changing the sort order of listed Link Mates If you have added multiple Link Mates this function is available See pages 39 41 Press here 1 Drag the of the Link Mate you want to re order up or down 45 444 ...

Page 46: ...le only when Link Mates are connected to a HUB If there are no Link Mates connected to a HUB the Group button will not appear 9 9 The Group Play function is not available for Bluetooth NFC tagging Android only TV SoundConnect and external device connections 1 Press the Group button on the Speaker List screen 2 Select the Link Mate s you want to group from the list that appears 3 When finished sele...

Page 47: ... smart device by selecting one of the tabs on the My Music screen Songs Shows the list of music stored in the smart device Albums Shows the list of music stored in the smart device sorted by album Folders Shows the list of music stored in the smart device sorted by stored folder More Shows the list of music stored in the smart device sorted by artist and genre 47 444 ...

Page 48: ... Creating a Playlist 1 Press the 2 Select the desired tracks When done select Add to Playlists and then select Create Playlist 48 444 ...

Page 49: ...nter a name for the playlist and then select Done or Save The track is added to the Playlist folder 4 Select the desired Playlist 5 Select the desired song from the list that appears The song plays 49 444 ...

Page 50: ...ys NOTES 9 9 You can listen to a radio station by pressing the Internet Radio Preset button on the top panel of the Link Mate The Link Mate switches automatically to a default Internet radio station 9 9 Each time you press the Internet Radio Preset button the Link Mate switches to the next default station cycling through the 3 default stations To change the default stations see page 52 Press here ...

Page 51: ...2 Select a station from the radio play list to display the selected radio station s front page Touch and then select Save 3 The selected radio station is added to the Presets list 51 444 ...

Page 52: ...the Edit button to open the edit box Press and drag for each selection up to Presets and then select Done NOTE 9 9 If you press the Internet Radio Preset button and then run the App while listening to an Internet Radio station the App jumps to the radio station editing page automatically Searching for a Radio Station 1 Select TuneIn The TuneIn screen appears 2 Select Search to find the desired rad...

Page 53: ...e first subscribe to the service through your computer Playing music from the Amazon cloud player 1 Select Music 2 You can play music from the Amazon cloud player Playing music from a selected device Displays a list of devices connected to your wireless router You can play the music on devices connected to your local network using the Link Mate s Devices menu 1 Select Devices 2 Select the desired ...

Page 54: ... Samsung Multiroom app to select PC Shared PC folders and music files will be displayed For further details refer to page 53 Press here NOTES 9 9 Note that the PC containing the shared folders and your M3 must be connected to the same wireless router 9 9 Samsung Link software should have been installed on the computer The mobile device should support Samsung Link For more information visit Samsung...

Page 55: ...s to off display mode power saving or hibernation mode the App will stop 9 9 If the firewall of the Windows computer is activated the App may not work In such a case deactivate the firewall of Windows or other vaccine firewall 9 9 The pkg file is for Mac while msi is for Windows installation Download the appropriate file for your computer and install it 9 9 Supported OS Windows 7 or higher Mac OS ...

Page 56: ...Samsung Multiroom app 5 Select Devices PC and shared folders and files stored in the PC will be displayed For further details refer to page 53 Press here NOTES 9 9 After adding or changing contents of shared folders make sure to press the button If you don t press the button the files shared by a computer device may not displayed in the Samsung Multiroom app 1 2 3 56 444 ...

Page 57: ...A A Using the Settings menu 1 Press the button Guide App Tutorial Select App Tutorial to learn how to use the app 57 444 ...

Page 58: ...te through the screens Service Amazon Music Pandora Rhapsody Displays a list of available services NOTES 9 9 Depending on your region or manufacturer supported content services may differ 9 9 You may not subscribe to a service using your smart device To use a for pay service first subscribe to the service through your computer 58 444 ...

Page 59: ...adio Gives you access to TuneIn Radio Speaker Settings Add Speaker Lets you can add one or more Link Mates to the App and enjoy the music stored in your smart device from one or more connected Link Mates 59 444 ...

Page 60: ...Front LED Disable Turns off the Link Mate s Front LED indicators Enable Turns on the Link Mate s Front LED indicators Sound Feedback Disable Turns off Sound Feedback Enable Turns on Sound Feedback 60 444 ...

Page 61: ...trongly recommend that Software Auto Update settings on all the Link Mates you use are set to On Problems with networked functions such as Group Play and Ear to Hear may otherwise occur due to incompatibility issues when a variety of Link Mate software versions are used on linked Link Mates 9 9 For each Link Mate with an outdated software version 1 Set the Software Auto Update setting to On 2 Pres...

Page 62: ...d Output volume of Link Mate is fixed to its maximum Variable You can adjust output volume NOTES 9 9 Fixed volume supports bitstream output 9 9 Even when it is set to Fixed volume it may automatically switch to Variable under certain conditions such as in Group operation 62 444 ...

Page 63: ... Clock Alarm Lets you set the Alarm Sleep Timer Lets you set the Sleep Timer The Sleep Timer turns off the Link Mate after the time you have set has elapsed 63 444 ...

Page 64: ... Support Device ID Lets you check the Device ID Contact Samsung Provides a link to the Samsung website 64 444 ...

Page 65: ... Open source licenses Lets you view the Open source licenses App Version Lets you view the App Version 65 444 ...

Page 66: ...ore than 5 seconds to reboot the Link Mate NOTE 9 9 When you reset a Link Mate all information stored in the Link Mate is lost Resetting the HUB Not Included 1 Press and hold the reset hole with a pen tip for 5 seconds and wait for all LEDs to begin to flash Then unplug the HUB and plug it in again 2 Unplug and then plug in your Link Mates NOTE 9 9 If you have reset the HUB you must unplug and plu...

Page 67: ...s supported by some Samsung TVs released after 2012 Check your TV to see if it supports TV SoundConnect Press and hold the TV SoundConnect button to connection Update your TV with the latest firmware Contact the Samsung Call Center Press and hold the TV SoundConnect button for more than 5 seconds to reset TV SoundConnect and connect a new TV HUB doesn t work properly Is the HUB plugged in Is the L...

Page 68: ...to the same Wi Fi network Make sure the HUB s indicator LED s show that it is working correctly See page 18 item 3 Press here If the problem persists reset the HUB see page 66 Press here Unplug then plug in the HUB Then unplug and plug in the Link Mate If you experience troubles with connecting the HUB and Link Mate try relocating the Link Mate so that the Link Mate is closer to the wireless route...

Page 69: ... See page 18 item 3 Press here If you experience troubles with connecting the HUB and Link Mate try relocating the Link Mate so that the Link Mate is closer to the wireless router or HUB NOTE 9 9 If the problem persists consult the service center for troubleshooting A A Open Source License Notice For further information on Open Sources used in this product please visit the website http opensource ...

Page 70: ...s are not supported Design and specifications are subject to change without prior notice For the power supply and power consumption refer to the label attached to the product Weight and dimensions are approximate This user manual is based on the product using the Android or iOS operating system App screen is based on Android operating system and it may change after you upgrade the software version...

Page 71: ...m latin_en support English GUATEMALA 1 800 299 0013 1 800 299 0033 www samsung com latin support Spanish www samsung com latin_en support English HONDURAS 800 27919267 800 2791 9111 www samsung com latin support Spanish www samsung com latin_en support English JAMAICA 1 800 234 7267 1 800 SAMSUNG 726 7864 www samsung com latin support NICARAGUA 001 800 5077267 www samsung com latin support Spanish...

Page 72: ...REE No www samsung com ro support SERBIA 011 321 6899 www samsung com rs support SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com sk support SPAIN 0034902172678 www samsung com es support SWEDEN 0771 726 7864 SAMSUNG www samsung com se support SWITZERLAND 0848 726 78 64 0848 SAMSUNG www samsung com ch support German www samsung com ch_fr support French U K 0330 SAMSUNG 7267864 www samsung com uk...

Page 73: ...ish www samsung com ae_ar support Arabic OMAN 800 SAMSUNG 726 7864 KUWAIT 183 2255 183 CALL BAHRAIN 8000 4726 QATAR 800 2255 800 CALL EGYPT 08000 726786 16580 www samsung com eg support ALGERIA 021 36 11 00 www samsung com n_africa support PAKISTAN 0800 Samsung 72678 www samsung com pk support TUNISIA 80 1000 12 www samsung com n_africa support JORDAN 0800 22273 06 5777444 www samsung com Levant s...

Page 74: ... the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally saf...

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