Fast Track Troubleshooting
Model: WA422****/AA
BOM Models:
WA422PRHDWR/AA
Publication # APWA422PRHD Revision Date 8/7/2012
Quick Test Mode:
Note: This test erases all faults and memory
:
To enter press
Spin, Soil Level & Power
simultane-
ously with the
power off.
1. All LED’s light up and the washer beeps as it en-
ters the Quick Test Mode.
2. The unit displays the software version for a second
then clears the EEprom.
3. After the displaying the software version, LCD will
display Model information. If EEEE is displayed the
PCB assy. is defective.
4. When the version is displayed, turn the Jog-Dial so
that the version disappears. Press the following keys
to test the various components
Press
Spin
to test Drain Pump
Press
Temp
to cycle through the Water Valves circuit
test in this order: Cold, Eco Warm, Warm, Hot, Hot-
Cold, and All.
Press
Soil Level
to test Door Lock/Unlock.
When either
Test or Spin
is displayed on the LCD,
press
Start/Pause
to conduct the motor test.
In
Test mode
, you can test the clockwise and coun-
terclockwise movement of the motor. However, the
water level must satisfy the heater water level (24300)
to enter Test mode.
In
Spin mode,
you can test the motor at a high rpm.
Service Mode:
This mode allows more detailed operation tests and trouble-
shooting, to enter press
Delay Start & Extra Rinse
simultane-
ously with the
power on.
Mode is confirmed with 3 beeps.
In Service Mode the following tests can be performed:
Quick Spin Test:
Press & hold
Delay Start & Pre Soak
for 3
sec.
This accelerates the drum motor from 0 to max RPM over a
few minutes. Note: Stay with the washer during this test, out of
balance detection is bypassed and the door may not lock
.
Press
the
Start/Pause
during the test to hold its spinning speed for 10
minutes before going back to Quick Spin Test Mode. To Exit
Press
Delay Start & Pre Soak
for 3 sec.
Cycle Count:
Press
Pre Soak
to see total number of washings.
Soft Ware #:
Press
Soil Level
to see the software version Info.
Fast Time Down:
Press
Temp
to advance to the next cycle
Error Codes:
Press
Spin
button and
“d”
is displayed. Then to
view stored fault codes, turn
Jog-Dial
. Press
Start/Pause
while
the code is displayed to view the number of cycles since the er-
ror occurred.
Demo Mode:
Press
Pre Soak & Extra Rinse
for 3 sec. Mode
cancelled when powered off.
Peripheral (Main PCB) input Tests:
Press
Extra Rinse
and
“In”
is displayed:
1.
Then turn the
Jog-Dial
so that the
Normal LED
is turned on.
The Water Temperature will be displayed in Celsius.
2.
Then turn
Jog-Dial
so that the
Perm Press LED
is turned on.
The Water Temperature will be displayed in Fahrenheit.
3.
Then turn the
Jog-Dial
so that the
Delicates/Hand Wash
LED
is turned on. The door status will be displayed (OP if
open, CL if closed).
4.
Then turn the Jog-Dial
so that the
Quick Wash
LED
is turned
on. The door lock Switch status will be displayed (UL if
unlocked, Lo if locked).
5.
Then turn the
Jog-Dial
so that
Pure Cycle LED
is turned on.
The Water Frequency will be displayed,
“256”
(25.6KHz) is
base frequency.
IMPORTANT SAFETY NOTICE
–
“For Technicians Only”
This service data sheet
is intended for use by persons having electrical, electronic, and mechanical
experience and knowledge at a level generally considered acceptable in the appliance
repair trade. Any attempt to repair a major appliance may result in personal injury and
property damage. The manufacturer or seller cannot be responsible, nor assume any
liability for injury or damage of any kind arising from the use of this data sheet.
Warranty (USA):
Parts/Labor
=>
1
Year
Control PCB =>
2 Years
Stainless Steel =>
3 Years
DD Motor Parts =>
10 Years
Caution: Retrieve error codes from “
Service Mode
” BEFORE entering “
Quick Test Mode
”
