Fast Track Troubleshooting
Model: WA40J3000
Publication #DR WA40J3000
Production date: 5-13-15
IMPORTANT SAFETY NOTICE
–
“For Technicians Only”
This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience and knowledge
at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a
major appliance may result in personal injury and property damage. The manufacturer or seller
cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use
of this data sheet.
Bulletins:
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD) - 1-866-894-0637 (Tech Sup. - FE/ME)
GSPN:
http://gspn3.samsungcsportal.com/main.jsp
PLUS ONE:
http://my.plus1solutions.net/clientPortals/samsung
TEST MODE:
WITH POWER
OFF -
PRESS:
Load Size + POWER
* Entering Test mode will delete any stored errors
1. All LED’s light up and it sends out Beep Sound when it
enters into the Test Mode, and the memory will clear
EEPROM. ( including any errors that were saved)
2. Press the Start key to bypass LED light up, it would
displays software version after on normal mode.
3. Press the Temp key, test the Water Valve.
4. Press the Temp and Start key, test the Door Lock.
5. Press the Load Size and Start key, test the Pump.
6. Turn the Jog-Dial to
1) Normal course :Display the MCU SW version.
2) Heavy Duty Course : Display the Model Option.
3) Delicates course : Test the Motor On/Off.
4) Colors/Darks course : Test the Spin.
TEST
FUNCTION test
PRESS
1
Water Valve Test
TEMP
2
Door Lock / Unlock
TEMP + Start
3
Pump Test
Load Size + Start
4
Motor On / Off
Set to Delicates
5
Spin Test
Set to Colors/Darks
6
SW Version
Set to Normal
7
Model Option
Set to Heavy Duty
Activating or disable the Child Lock function
Press and hold the Temp. and Load Size
buttons simultaneously for approximately 3
seconds.
• When you activate the Child Lock function,
the “Child Lock” lamp blinks
Error Code Check
When power is on Hold TEMP 3
Seconds
Check Errors First before entering test mode