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Getting Support

Getting support through Remote Management

(

MENU/123

)   

MENU

   

Support

   

Remote Management

 

Try Now

You can use this feature to let Samsung Electronics diagnose your TV remotely when you need 
assistance with your TV. You will need to read and agree to the service agreement before using this 
feature.

 

"

This function requires an Internet connection.

Getting remote support

You can get one-on-one support offered by a Samsung Remote Support service technician who can 
do the following remotely.

 

Diagnose

 your TV

 

Adjust the TV settings

 for you

 

Reset your TV to its factory settings

 

Install recommended 

firmware updates

How does remote support work?

You can get Samsung Remote Support easily by following these steps:

Call the Samsung Contact Center

 and ask for remote support.

Open the menu

 on your TV, and then go to the 

Support section

.

Select 

Remote Management

, and then read and agree to the service 

agreements. When the PIN screen appears, provide the PIN number to the 
agent.

The agent 

accesses your TV

.

Troubleshooting

You can get support for a problem with your TV, or try to troubleshoot known problems. Find information for service.

Summary of Contents for UN85JU7100FXZA

Page 1: ... MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model______________ Serial No ______________ JU7100 SERIES ...

Page 2: ...s 13 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 14 Connecting with an HDMI cable 15 Connecting with a component cable 16 Connecting with a composite A V cable Audio Input and Output Connections 17 Connecting with an HDMI ARC cable 18 Connecting with a digital audio optical cable 18 Connecting with a stereo audio cable Connecting a Computer 19 Connecting through ...

Page 3: ... Changing and adding information to a Samsung account 45 Deleting a Samsung account from the TV Using the GAMES Service 46 Managing games with the pop up Options menu 46 Viewing the Detailed Information screen 47 Installing and running a game 47 Managing downloaded or purchased games Using the APPS Service 49 Managing Apps with the pop up Options menu 49 Viewing the Detailed Information screen 50 ...

Page 4: ...ed files Setting Up a Schedule Viewing 81 Setting up a schedule viewing for a channel 81 Editing a schedule viewing 81 Canceling a schedule viewing Using Timeshift 82 Using the buttons on the remote control while using Timeshift Using the Channel List Registering Removing and Editing Channels 84 Registering and removing channels 85 Editing registered channels 86 Using Program Rating Lock Creating ...

Page 5: ...of the TV Using Anynet HDMI CEC 118 Setting up Anynet HDMI CEC 118 Using Anynet HDMI CEC Updating the TV s Software 120 Updating the TV s software to the latest version 120 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 121 Checking the TV and connected storage for malicious code 122 Configuring additional functions Using Other Functions 123 Running the accessibili...

Page 6: ...ported Resolutions for 3D Modes Supported Resolutions for UHD Input Signals 145 If HDMI UHD Color is set to Off 145 If HDMI UHD Color is set to On Read Before Using Voice Motion or Face Recognition 146 Precautions for voice motion and face recognition 147 Requirements for using voice motion or face recognition Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo Video...

Page 7: ...tart Smart Hub for the first time the Set Up Smart Hub screen appears Follow the instructions on the screen to configure the required settings and complete the setup Welcome to Smart Hub The easiest way to access and discover live TV movies apps games and more Set Up Smart Hub Learn More Using Smart Hub Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen For more i...

Page 8: ...ish Smart Security Universal Remote Setup Voice Recognition Your TV s menu may differ from the image above depending on the model Controlling the TV with your voice Press and hold the MENU 123 button on the Samsung Smart Control The Voice Recognition screen appears When the Voice Recognition icon appears on the screen say commands slowly into the microphone on the Samsung Smart Control in a modera...

Page 9: ...otion Control On Your TV s menu may differ from the image above depending on the model Controlling the TV using motions MENU 123 MENU System Motion Control Motion Control 1 Set Motion Control to On 2 Face the TV camera raise your hand to a comfortable position fully extended your index finger upwards and then move your index finger slowly to the left or right 3 Curl your index finger down to selec...

Page 10: ...er on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Move the pointer to one of the following icons on the screen and then press the POINTER button Displays the On Screen Remote Allows you to adjust the volume or select speakers Displays the channel list Launches Smart Hub ...

Page 11: ...me Notifications Device Manager Smart Control Settings Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time the Samsung Smart Control pairs to the TV automatically If the Samsung Smart Control does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the buttons labeled and in the diagram simultaneously for 3 sec...

Page 12: ...atches System Accessibility Setup Sports Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition You can zoom in the screen while you are using the sports mode Move the focus to the part of screen to magnify Your TV s menu may differ from the image above depending on the model The actual name may differ by specific geographical area For more information refer to Making S...

Page 13: ...wing the TV You can change the size of each screen by dragging the circle in the middle of the screen to the left or right The image of the remote control may differ with the TV model For more information refer to Viewing Multiple Screens or Features with Multi Link Screen ...

Page 14: ... Connect a cable from an antenna or cable wall outlet to the ANT IN connector as shown in the image below to receive broadcast signals An antenna connection is not necessary if you connect a cable box or satellite receiver ...

Page 15: ...ect the TV to your Internet access points as shown in the following illustrations Wall mounted LAN Outlet LAN External Modem LAN IP Router External Modem LAN 1 2 Use a CAT 7 STP type cable for the connection Shielded Twist Pair The TV will not be able to connect to the Internet if the network speed is below 10Mbps ...

Page 16: ...rk automatically MENU 123 MENU Network Network Settings Make sure that you have the wireless router s SSID name and password settings before attempting to connect 1 Select Wireless The TV automatically displays a list of available wireless networks 2 Select a network If the network you want doesn t appear in the list the screen returns to the Network Settings screen 3 If your network is security e...

Page 17: ...g the Internet connection status MENU 123 MENU Network Network Status Try Now Network Network Status Network Settings Wi Fi Direct Multimedia Device Manager Screen Mirroring Device Name Tizen_Device Your TV s menu may differ from the image above depending on the model View the current network and Internet status Changing the name of the TV on a network MENU 123 MENU Network Device Name Try Now You...

Page 18: ... problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 If this does not work contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s ...

Page 19: ...unplug the router and plug it back in 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable ...

Page 20: ...nection try a component connection For the 6390 and 639D series models the component port and composite A V port are not be supported Instead of this ports you can use an HDMI port or an optical port on the TV to enable video or audio input of external devices Connecting with an HDMI cable The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet ...

Page 21: ...t connections of the TV and the component output connections of the device using the AV adapter as shown in the image below Make sure to connect the same color connectors together red to red blue to blue etc The models with the One Connect Mini The models without the One Connect Mini ...

Page 22: ...n in the image below If you are using the AV IN connection on the TV connect the AV cable to the AV IN connection on the TV and the AV output connections of the device Make sure to connect the same color connectors together red to red white to white and yellow to yellow The models with the One Connect Mini The models without the One Connect Mini ...

Page 23: ... HDMI ARC cable ARC Audio Return Channel lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver Connect an HDMI cable to the HDMI ARC input connection of the TV and the ARC enabled HDMI output connection of the device...

Page 24: ...le Connect the optical cable to the digital audio output connection of the TV and the digital audio input connection of the receiver as shown in the image below Connecting with a stereo audio cable Connect a stereo audio cable to the audio output connection of the TV and the audio input connection of the device as shown in the image below AUDIO OUT ...

Page 25: ... Connecting through the HDMI port For an HDMI connection we recommend one of the following HDMI cable types High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect an HDMI cable to the HDMI input connection of the TV and the HDMI output connection of the computer as shown in the image below Set Edit Device Type to DVI PC for a computer connected with a HDMI to DVI cable and PC for a comp...

Page 26: ... computer as shown in the image below Connecting through your home network You can quickly access and play photo video and music files stored on a computer on the TV 1 Connect the TV and the computer to the same router or AP If you connected your TV to your network when you set up your TV this is already done 2 On the computer select Control Panel Network and Internet Network and Sharing Center Ch...

Page 27: ...amsung Smart View 2 0 Connecting with an MHL to HDMI Cable You can use the Mobile High definition Link MHL function to display a mobile device s screen on the TV However MHL is only available through the TV s HDMI MHL port and only when used in conjunction with an MHL enabled mobile device For information on configuring MHL on your mobile device refer to the device s User Manual If you connect a m...

Page 28: ... Allow to connect the mobile device All previously allowed mobile devices will automatically connect without needing approval If you select Deny the device cannot connect To change the connection status of a denied device Select MENU Network Multimedia Device Manager select the device and select Allow Connecting by automatically allowing the connection 1 Select Network Screen Mirroring You can als...

Page 29: ...connect For more information refer to Playing multimedia content in a computer or mobile device To confirm whether a mobile device allows or denies a connection select MENU Network Multimedia Device Manager To connect more easily activate Wi Fi Direct on your TV and mobile device and then place the mobile device close to the TV The connection permission confirmation window appears on the bottom le...

Page 30: ...n of a laptop on your TV by pairing the laptop to the TV wirelessly Connect a Wireless PC Mirroring Adapter VG SWD1000 to the laptop s HDMI port and then connect the USB cable that came with the package between a USB port of the Wireless PC Mirroring Adapter VG SWD1000 and a USB port of the laptop A pairing message appears on the TV s screen If you allow the pairing the laptop s screen is displaye...

Page 31: ...it Name You can rename devices connected to the TV to facilitate identifying external sources Information Displays information about the connected devices Anynet HDMI CEC Displays a list of Anynet HDMI CEC compliant devices that are connected to the TV This option is only available when Anynet HDMI CEC is set to On Remove USB Device Removes a USB device connected to the TV Remove Source Thumbnail ...

Page 32: ...thernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardized by the IEEE Use a cable shorter than 10 feet 3m to get the best UHD viewing quality Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your computer graphics adaptor has a DVI port use an HDMI to DVI cable to connect the computer to the TV For more information refer to Conn...

Page 33: ...ital audio is only available with 5 1 channel broadcasts Connection notes for computers For the resolutions supported by the TV refer to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorized access may occur When you do not need to access data disable file sharing Your PC and Smart TV must be connected to each other on the same network Connection...

Page 34: ... PC Mirroring Adpater VG SWD1000 near any heat source in a humid location or under direct sunlight This action may cause product malfunction or a fire Do not apply any of the following to the Wireless PC Mirroring Adapter VG SWD1000 chemicals e g wax benzene thinner mosquito repellent air freshener lubricant and cleaning agent that contains alcohol or solvent or that is surface active This action ...

Page 35: ...About the Samsung Smart Control The Samsung Smart Control may not be provided with specific model and country ...

Page 36: ...ion refer to Operating the TV with the POINTER button 4 directional buttons Moves the focus and changes the values shown in the TV s menu Enter button Selects or runs a focused item Press and hold this button to launch the Guide while you are watching the TV RETURN EXIT Returns to the previous menu or channel Press and hold to exit the currently running function on the TV s screen Launches Smart H...

Page 37: ...Press the directional buttons up down left and right to move the pointer focus or cursor in the direction you want or to change a setting shown on a focused item Press the Enter button to select an item or run a focused item Press and hold the Enter button to view the Guide while watching the TV To adjust the pointer speed select MENU System Smart Control Settings Motion Sensitivity Try Now To use...

Page 38: ...ork settings 3D Turns the 3D function on or off Info Displays information about the current program or content Guide Displays the Guide screen Channel List Launches the Channel List Multi Link Screen Splits the TV screen and allows you to use multiple functions such as watching TV surfing the web and playing a video at the same time For more information refer to Viewing Multiple Screens or Feature...

Page 39: ...he Right Move Number Pad to the Left Moves the number pad to the left or right This function is not available on certain models in specific geographical areas The On Screen Remote buttons may vary depending on the TV model and the TV functions you are using To change the order of the menu options on the first row select a menu option to move press and hold the Enter button and then select the dire...

Page 40: ...t support the universal remote feature Setting up the universal remote control 1 Connect the external device to control with the universal remote control to an HDMI port on the TV and then turn on the external device 2 Press the SOURCE button on your remote control to bring up the Source screen 3 Select Universal Remote Setup on the Source screen and then follow the directions on the screen to com...

Page 41: ...ic geographical areas 1 Place the Bluetooth keyboard into standby status 2 Select MENU System Device Manager Keyboard Settings Add Bluetooth Keyboard The TV automatically scans for available keyboards If your keyboard was not detected position the keyboard close to the TV and then select Refresh The TV scans for available keyboards again 3 Select the Bluetooth keyboard from the scan list and then ...

Page 42: ...aunches the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Changing keyboard settings MENU 123 MENU System Device Manager Keyboard Settings Keyboard Options Try Now Keyboard Language Displays the languages you can use on your keyboard and lets you select a language Keyboard Type Displays a list of keyboard types and lets you select a type that mat...

Page 43: ...e Bluetooth mouse in standby status 2 MENU System Device Manager Mouse Settings Add Bluetooth Mouse 3 Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bluetooth mouse to the TV Using a mouse You can use a pointer to control the TV in the same way you use a pointer on a computer Selecting and running an item Left click the mouse Scrolling the TV menu ...

Page 44: ...After scanning you can use the Bluetooth gamepad to play games This function is not available on certain models in specific geographical areas If the TV fails to find your Bluetooth gamepad place it closer to the TV and then select Refresh For more information on pairing refer to the Bluetooth gamepad s operating manual Entering Text using the On Screen QWERTY Keyboard Using additional functions S...

Page 45: ...an then view the screen of the external device while you are watching the TV Changing the web browser and apps While you are using Multi Link Screen recently viewed web browser pages or apps are displayed on the right side of the screen You can change these pages or apps to other pages and apps as you use the web browser or apps in Smart Hub Changing the size of a Multi Link Screen To change the s...

Page 46: ...e using Multi Link Screen through the TV s speakers and you can hear the other screen s audio through Bluetooth devices Smart Hub or SMART HUB or MENU 123 MENU Smart Hub Open Smart Hub Try Now RECENT FEATURED GAMES Search YouTube TuneIn Vimeo YuppTV AccuWeat MY CON APPS The image may differ with the specific model and area You can surf the web and download apps with Smart Hub In addition you can e...

Page 47: ...item in a multiple screen with the Multi Link Screen function MENU 123 MENU Picture Open Multi Link Screen This icon may not be displayed depending on the item Launching Smart Hub automatically MENU 123 MENU Smart Hub Auto Start Settings Smart Hub You can start Smart Hub automatically when you turn on the TV Testing Smart Hub connections MENU 123 MENU Support Self Diagnosis Smart Hub Connection Te...

Page 48: ...Using Smart Hub with a Samsung Account To use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be available depending on the service provider language or region Smart Hub service outages can be caused by disruptions in your Internet service To use Smart Hub you must agree to the Smart Hub end user agreement and privacy policy Otherwise you will not be able to acce...

Page 49: ...count Create Samsung Account You can create a Samsung account by following the on screen instructions Once a Samsung account is created you are automatically signed in to your Samsung account If you want to review the Terms and Conditions select View Details If you want your account to be protected select Profile image selection and password entry High security in the field below the password fiel...

Page 50: ...sign in method refer to Changing and adding information to a Samsung account Linking your Samsung account to external service accounts You can automatically log in to external service accounts when you log into your Samsung account by linking your Samsung account to the external service accounts To use Link Service Accounts you must first log into your Samsung account Linking or disconnecting a se...

Page 51: ... Image Register Your Face to your Samsung Account Registered faces are used with the Login Options Select a Samsung Account sign in method Turn auto login on or off Enter Basic User Information Subscribe to the Samsung e Newsletter Deleting a Samsung account from the TV MENU 123 MENU Smart Hub Samsung Account Remove Accounts from TV You can remove a Samsung account and password information from yo...

Page 52: ...ge This function is not available on certain models in specific geographical areas To use this feature the TV must be connected to the Internet The genre categories at the top of the screen may differ with the model and geographical area Managing games with the pop up Options menu Move the focus to a game and then press and hold the Enter button An option menu appears displaying some or all of the...

Page 53: ... to the TV If the USB device is disconnected during game playing the game is terminated You cannot play a game installed on a USB device on a PC or another TV Launching an installed game To run a game you need to sign in to your Samsung account first After signing in select a game on GAMES My Page on the GAMES screen The detailed information screen about the selected game appears Select Play The g...

Page 54: ...select Delete My Games 2 Select a game to remove and then press the Enter button Repeat the process to select additional games to remove To select all games select Select All You can remove a game by selecting the game and then pressing and holding the Enter button 3 When your are done selecting games select Delete Rating a game You can rate a game on the detailed information screen This feature i...

Page 55: ...re you selected You can also manage downloaded apps in My Apps To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ by region Managing Apps with the pop up Options menu Move the focus to an app and then press and hold the Enter button The option menu appears displaying som...

Page 56: ...USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on the USB device on a PC or another TV Launching an app You can launch an app by selecting the app on the APPS screen The icons below appear within the selected app s icon and indicate the following The app is installed on a USB device The app has a pas...

Page 57: ...updating Rearranging apps Select Options Sort by on the APPS screen and then sort the apps by Release Date Popularity or others by selecting the sort conditions This function is available for all categories except for My Apps What s New and Most Popular Rating purchased apps You can set the star score by using the left or right directional buttons on the detailed information screen Using other app...

Page 58: ... Picture Mode sequentially Using the buttons in the e Manual Search Brings up the search screen Enter a search term and then select Done Select an item from the search results to load the corresponding page Index Brings up the index screen Select a topic from the list to navigate to the relevant page Recently Viewed Topics Displays a list of previously read pages Select a page The e Manual jumps t...

Page 59: ... you to reset all user settings Your bookmarks and browsing histories will not be reset Home Page Sets the home page When you launch the browser it will display this page Search Engine Searches for information that you requested and then displays a list of web pages that contain the information Privacy Security Prevents access to inappropriate web pages Also allows you to select not to save your b...

Page 60: ...the content saved on the storage device You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files Read before playing media content To connect the TV to a computer refer to Connect...

Page 61: ...ter or mobile device depending on the encoding type and file format of the content To connect a mobile device through Smart View 2 0 refer to Connecting a Mobile Device Content may not play smoothly depending on the network status If this occurs transfer the content to a USB storage device and then play the content from the device Playing media content saved on a USB device 1 Select a USB device n...

Page 62: ...4 Rotates the photo Background Music Plays background music while the TV displays photos The music files must be saved in the same USB device as the photo files When background music plays the music icon appears on the screen Using the music icon you can pause the current music file or play another music file Sound Mode Displays a list of sound modes and lets you change the mode This function is a...

Page 63: ... step through the paused video one frame at a time by pressing the button Slow Motion Allows you to play the video in slow playback speed 1 8 1 4 1 2 by pressing the button Rewind Fast Forward Rewinds or fast forwards the video To increase the rewind or fast forward speed up to 3 times faster than normal select the button repeatedly To restore normal playback speed press the button Previous Next P...

Page 64: ...g Displays a list of encoding languages Allows you to change the encoding language when subtitles are displayed incorrectly Rotate Rotates the video Picture Mode Displays a list of Picture Modes and allows you to change the mode Sound Mode Displays a list of Sound Modes and allows you to change the mode Speaker List Gives you a choice of speakers to play the video sound through Audio Language Disp...

Page 65: ...twice to play the previous music file Press the button once to start the current music file from the beginning Press the button to play the next music file Repeat Plays the current music file repeatedly or all music files in the same folder repeatedly Shuffle Plays the music files in random order Speaker List Gives you a choice of speakers to play the music through Picture Off Plays the music file...

Page 66: ...Off during playback the next music file is played in the standard audio format When you play an HD music file while Multi Link Screen is running Multi Link Screen is automatically terminated Functions on the media content list screen You can use the following functions on the media content list screen of a storage device Filter By Filters the media content to display the type of media you want Sor...

Page 67: ...asts This function is not available in the U S A and Canada Before you use the NewsON service check if the TV is connected to the Internet Using NewsON content Watching news videos You can watch the latest news videos and related news videos Reading articles You can read news articles on the screen Viewing weather information You can view the current weather forecast and forecasts for the next 7 d...

Page 68: ...r teams To add a team to the favorite soccer team list located at the top of the screen select next to the list and then select a team After adding teams if you select a team in the favorite soccer team list its ranking in the league game results game videos and schedules are displayed in the content area of the Soccer service screen You can add up to 6 teams to the favorite soccer team list Using...

Page 69: ...ys the video Previous Next Plays the previous or next video Rewind Fast Forward Rewinds or fast forwards the video Repeat Plays the video repeatedly Options Function Description Picture Size Changes the size of the screen Picture Mode Allows you to change the picture mode of the current video Sound Mode Changes the sound mode of the current video when you play the video though the TV speaker Speak...

Page 70: ...cognition User Guide appears at the top of the screen This Guide is different for each language supported by Voice Recognition You can run Voice Recognition in two modes The short distance recognition mode that uses the microphone built into the Samsung Smart control Press the MENU 123 button and then select Voice Recognition Or press and hold the MENU 123 button Press and hold the MENU 123 button...

Page 71: ...nal button on Samsung Smart Control to display a complete list of voice commands by category Alternatively say Help Deactivating voice recognition Say Close or press the RETURN button to terminate voice recognition The TV recognizes predefined voice commands only These voice commands may differ from the manual depending on the version of the TV Enabling or disabling TV voice MENU 123 MENU System V...

Page 72: ...s or keywords Activate Voice Recognition and say a command See the examples below When you want to find a specific content Title Find title When you want to know specific information What s the weather in place name What is the company stock price Show me the team score When you want to use the TV s functions Set Sleep Timer function name in 30 minutes Some sentences above may not be supported dep...

Page 73: ...he other USB ports do not support the camera or Motion Control Testing ambient illumination using the TV camera MENU 123 MENU System Motion Control Motion Control Environment Test Try Now Run this test before using Motion Control to ensure proper functionality 1 Stand 5 to 11 5 feet 1 5 to 3 5 m from the TV screen Launch the Motion Control Environment Test and then select Start If the TV screen is...

Page 74: ... range of the TV camera To reactivate it simply move your hand toward the TV camera within 3 seconds Motion Control may be terminated if your index finger is not fully extended or you move it to fast Using the motion control tutorial MENU 123 MENU Support Motion Control Tutorial Try Now You can learn the basics of using motion control Learning motion control basics The following actions are availa...

Page 75: ...finger for 1 second and then raise it at any blank point on the screen You can view the broadcast information saved automatically for all channels Showing and hiding the animated motion guide MENU 123 MENU System Motion Control Animated Motion Guide Try Now You can display an animated guide when motion control is activated When you run an app using motion control for the first time the animated gu...

Page 76: ... down your index finger The four icons allowing you to run the main functions of your TV appear To switch to the Direction Control Mode screen move your hand until the pointer is no longer visible on the screen move your hand back so that it is facing the screen and then raise your index finger Icon Description Select and to adjust the volume Select and to change the current channel Select the poi...

Page 77: ...n and then fold down your index finger After the Direction Control icon appears move the focus to the or and then fold down your index finger to display the On Screen Remote or launch Smart Hub The Direction Control icon disappears when there is no user action for 5 or more seconds Displaying the hidden direction control icon while using various services when not viewing broadcasts ...

Page 78: ...tional TV camera must be connected to the dedicated USB port at the back of the TV The other USB ports do not support the TV camera or Face Recognition Registering your face to your Samsung account MENU 123 MENU Smart Hub Samsung Account Edit Profile Select after entering your account password Select Take Picture and then align your face within the red circle When the circle turns green the TV has...

Page 79: ...count Edit Profile 1 Select your Samsung account 2 If you have set the Samsung account sign in option to Face Recognition the TV automatically recognizes your face If recognition fails try again Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognizing your face accurately Keep your expression as neutral as possible Also keep your mouth...

Page 80: ...he Guide by the following categories All and Favorites 1 Favorites 5 Schedule Manager Displays the Schedule Manager For information about the Schedule Manager refer to Setting Up a Schedule Viewing Edit Favorite Channels Allows you to set a channel that you select in the Guide as a favorite View details Displays detailed information about a selected program The program information may differ with ...

Page 81: ...nal and may not be available at all for certain programs For more information on Schedule Viewing refer to Setting Up a Schedule Viewing Changing the broadcast signal MENU 123 MENU Broadcasting Antenna Try Now You can choose the appropriate DTV mode for your viewing environment Select Air or Cable Air is suitable for homes equipped with a separate over the air antenna Cable is suitable for homes t...

Page 82: ... start a schedule recording of a program that will air in the future select that program from the Guide press and hold the Enter button select View Details and then select Schedule Recording Using the instant and schedule recording options on the program info window To start instant recording or a schedule recording of a program press the Enter button The Program Info window appears To start insta...

Page 83: ...ollowing functions However no audio is heard while the recording is paused Step Press the MENU 123 button on the Samsung Smart Control and then select the button to scan through a video one frame at a time On the standard remote control press the button Slow Motion Press the MENU 123 button on the Samsung Smart Control and then select the button to play the video back at 1 2 the normal speed On th...

Page 84: ...corded program file or resumes playing the file if paused When the video is paused you can use the following functions However while the video is paused there is no audio output Step Select the button to scan through a video one frame at a time Slow Motion Select the button to play the video back at 1 2 the normal speed Rewind Fast forward Speeds up rewind fast forward To restore normal playback s...

Page 85: ...the subtitles on or off Picture Mode Displays a list of Picture modes and lets you change the mode Sound Mode Displays a list of Sound modes and lets you change the mode Speaker List Gives you a choice of speakers to play the audio through Multi Track Sound Displays a list of languages and lets you select the audio language that will be used when you play videos This function is only available wit...

Page 86: ...ewing mode This function is unavailable if Filter By is set to All Delete Deletes selected files except for locked files This function is unavailable if Filter By is set to All Play Selected Plays selected files Select files from the file list and then select Play If the viewing mode is set to Folder view you can only select files in the same folder To add files contained in other folders to the p...

Page 87: ...you would like to view and then Press the Enter button Select that appears on the Program Info window The program is scheduled for viewing On the standard remote press the Enter or INFO button Setting up a schedule viewing an analog channel MENU 123 MENU Broadcasting Schedule Manager Try Now You can set up a schedule viewing for an analog channel Select Schedule Schedule Viewing Specify the Source...

Page 88: ...imeshift Shifts to live TV or exits Timeshift Using the buttons on the remote control while using Timeshift Pause Play Press the or button on the remote control to pause or resume watching the current program while using the Timeshift function The following functions are available while the current program is paused However while the current program is paused there is no audio output Step Press th...

Page 89: ...hannel list by adding channels from a favorites list This option is available only if you have registered one or more channels to at least one favorites list Added Ch Displays the selected channel list Options Option Description Antenna Allows you to select Air or Cable as the DTV mode Air is suitable for homes equipped with separate over the air antennas Cable is suitable for homes that subscribe...

Page 90: ...stered channel or all channels from the channel index To remove a channel select it and then select Delete To remove all channels select Options Select All Delete Adding back removed channels You can add back removed channels from the All list only Removed channels are displayed in gray in the All list To display the All list select Options Category All Then to add back a removed channel select it...

Page 91: ...een Antenna Allows you to select Air or Cable as the DTV mode Category Displays the channels of a selected category in the list The channels stored in the TV are grouped into the following categories All and Added Ch Edit Favorites Sets favorite channels For more information refer to Creating a Personal Favorites List Rename Channel Renames analog channels The new name can be up to 5 characters lo...

Page 92: ...em Change PIN The Program Rating Lock may not supported depending on the input signal you are using Blocking programs based on their TV Rating You can block TV programs based on their rating To block content select a rating category to lock All programs at that level and higher are blocked and require the PIN to watch To unblock a category select the lock icon To unblock all the categories in a ro...

Page 93: ...d R Restricted Children under 17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking programs based on their Canadian English Rating You can block programs based on their Canadian English Rating This rating system applies to all rated material viewed on English Canadian TV channels Select a lock beside one of the rating categories to block that cate...

Page 94: ...inating from US DTV channels Parental restriction information is automatically downloaded while you watch DTV channels This download may take several seconds If the information is unavailable from the broadcasting station the Downloadable U S Rating menu is deactivated Parental restriction levels differ with the broadcasting station The default menu name and the Downloadable U S Rating name change...

Page 95: ... 2 Select Change Fav on the screen to select a favorites list 3 Select Add on the screen The TV adds the channels you selected to the favorites list you chose Viewing and selecting channels on Favorites lists only MENU 123 MENU Broadcasting Channel List You can display a favorites list and select a channel using the channel up down buttons 1 Press the left directional button A favorites list appea...

Page 96: ...ion refer to Copying channels from one favorites list to another This option is available only if you have registered one or more channels to at least one favorites list Rename Favorites Rename an existing favorite channels list For more information refer to Renaming a favorites list This option is available only if you have registered one or more channels to at least one favorites list Antenna Al...

Page 97: ...icate the new location for the channels Press the Enter button to set the channels into their new location Renaming a favorites list Select Options Rename Favorites Select the favorites list you want to rename Enter a new name using the on screen keyboard that appears and then select Done Select OK Copying channels from one favorites list to another Select Edit Favorites Select Change Fav to move ...

Page 98: ...Sound Mode to Stadium and disables some Picture and Sound menus Extracting highlights automatically MENU 123 MENU System Soccer Mode Auto Highlights Try Now You can set Auto Highlights to On to configure the TV to extract highlights of a sporting event automatically However Auto Highlights is not available When you are switching the input signal using the SOURCE button When 3D mode is active When ...

Page 99: ...unction More Info Displays detailed information about the current program This function is only available while you are watching a live program Using the functions available while recording sports in sports mode You can use the following functions when you press the Enter button in sports mode Manual Highlight Saves a video from 10 seconds before you press the button to 10 seconds after On the sta...

Page 100: ...iewing a soccer game in the UHD resolution This function is only available while you are watching a recorded program Viewing a game recorded in sports mode You can view a recorded game on the MY CONTENT screen This function is not available on certain models in specific geographical areas For more information refer to Viewing recorded programs Making Sports Programs More Realistic with Hockey Mode...

Page 101: ...ontrol press and hold the CC button to turn the Caption function on or off Enabling captions Select System Accessibility Caption Caption The TV cannot control or modify DVD or Blu ray subtitles To control DVD or Blu ray subtitles use the sub title feature of the DVD or Blu ray player and the player s remote control Selecting the caption language MENU 123 MENU System Accessibility Caption Caption M...

Page 102: ...lor Window Color Selects the color of the digital caption window Font Opacity Changes the caption s opacity Background Opacity Changes the background s opacity Window Opacity Adjusts the transparency level of the digital caption window Edge Type Selects the outline type for the digital captions Edge Color Selects the color outline for the digital captions Return to Default Restores all caption dis...

Page 103: ...the existing list and then saves the newly scanned channels Selecting the broadcast audio language MENU 123 MENU Broadcasting Audio Options Try Now You can select the TV s audio language This is the language you will hear while watching TV if the language is included in the broadcast signal Audio Options functions differently for analog and digital channels To view the current broadcast s audio si...

Page 104: ...s being transmitted with a track containing a simultaneous translation into a language you want If it is select the track to listen to the translation Fine tuning analog broadcasts MENU 123 MENU Broadcasting Channel Settings Fine Tune Try Now When analog pictures become shaky and full of noise fine tune the signal to clear up the picture This function is only available for analog broadcasts Removi...

Page 105: ...d relieves eye fatigue Use this mode while viewing the TV in a darkened room or watching a movie Entertain Sharpens images for a more dynamic viewing experience When the Input source is set to PC only the Standard and Entertain modes are available When a PC is connected to the TV if the Entertain mode is not available set Edit Device Type to DVI PC or PC Stadium When you set Sports Mode MENU Syste...

Page 106: ...f green to red Increase the green value to saturate the greens and the red value to saturate the reds The TV saves the adjusted values for the current input source and picture mode These values remain in effect each time you select the same input source and picture mode The Color and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI to DVI cable Applying the c...

Page 107: ...plies a range of colors that is wider than the input signal s range Custom Allows you to adjust the color space manually Select Color and then change its Red Green and Blue saturations Reset allows you to restore the default values for Color Space You can configure the Color function only when Color Space is set to Custom White Balance Try Now Adjusts the color temperature of the picture to make w...

Page 108: ...via an HDMI to DVI cable Digital Clean View Try Now Reduces static and ghosting caused by a weak signal When you select Auto Visualization the TV displays the signal strength on the bottom of the screen Green indicates the best possible signal This function is available for analog channels only MPEG Noise Filter Try Now Reduces MPEG noise and improves video quality HDMI Black Level Try Now Compens...

Page 109: ...8000 series models make sure to connect to the HDMI IN STB DVI port of the TV HDMI UHD Color is not available on the 6100 to 6400 639D and 640D series models Auto Motion Plus Removes blurring and judder from scenes with rapid movement If you select Custom you can configure Blur Reduction and Judder Reduction manually and set LED Clear Motion to On for a sharper LED image To return to the default s...

Page 110: ...ode Note that the 3D modes that are available at any given time depend on the format of the 3D content you are watching Off Off Off Deactivates 3D viewing Normal Converts normal images to 3D images The supported resolutions vary for each mode For more information refer to Supported Resolutions for 3D Modes The ideal viewing distance is three times the height of the screen or more 3D images may not...

Page 111: ... This function is not available if 3D Mode is set to Normal or Off Off Off 3D Auto View Activates 3D Mode automatically whenever it detects 3D content or a 3D broadcast Auto1 automatically switches the TV screen to a 3D screen for a current 3D content or broadcast whenever the TV detects that it contains 3D information Auto2 automatically switches the TV screen to a 3D screen for a current 3D cont...

Page 112: ...the PIP window position Select Sound Selects the audio source To adjust the connected audio device s volume you must use the Sound Share function or connect the audio source to the TV s HDMI ARC port PIP cannot be used while Smart Hub or 3D is active Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality The PIP function is only available under the ...

Page 113: ...ontally A magnified or shrunk picture can be moved left right up and down 4 3 Sets the picture size to the basic 4 3 mode Do not watch your TV in 4 3 mode for extended periods of time This action can cause the black bars which appear at the top bottom left and right sides of the screen in 4 3 mode to burn in and appear as temporary or permanent after images on the screen Damage to the screen cause...

Page 114: ...available when Picture Size is set to Zoom or Custom However you cannot change the picture position when the TV is tuned to a digital channel and Picture Size is set to Custom Listening to audio only Picture Off MENU 123 MENU Picture Picture Off Try Now You can turn off the screen and play only audio through the speakers To turn the screen back on press any button other than the Power and Volume b...

Page 115: ...c Emphasizes music instead of voices Movie Provides the best sound for movies Clear Voice Emphasizes voices Amplify Increases the overall intensity of high frequency sound to help hearing impaired listeners Stadium When you set Sports Mode MENU System Sports Mode or Soccer Mode to On Sound Mode is set to Stadium automatically so that the picture and sound settings are fixed at settings most suitab...

Page 116: ...ound through your headphones This function is not available on certain models in specific geographical areas Balance Try Now Allows you to adjust the sound settings of the left and right speakers for a better sound balance To restore the defaults select Reset Equalizer Try Now Allows you to adjust the loudness of specific frequency ranges and control the richness of the sound To restore the defaul...

Page 117: ...onment For more information about the Multiroom function refer to the Samsung web site www samsung com OWNERS SUPPORT Manuals Downloads The audio from the secondary device s may lag behind the audio and video of the main device which is playing the source content Listening to TV sound through a Samsung Bluetooth audio device MENU 123 MENU Sound Additional Settings TV SoundConnect You can connect S...

Page 118: ...to find a Bluetooth device place the device closer to the TV and then select Refresh When you turn on a paired Bluetooth device the TV detects it automatically and then displays a pop up window Use this pop up window to activate deactivate the Bluetooth device Before using a Bluetooth device refer to Read Before Using Bluetooth Devices Configuring additional functions MENU 123 MENU Sound Additiona...

Page 119: ...ent and Night applies a slightly lower volume level This option is ideal for late night TV viewing If you want to use the volume control of a connected source device to control the sound deactivate Auto Volume When you use Auto Volume with a source device the device s volume control may not function properly Listening to 3D audio in 3D mode MENU 123 MENU Sound 3D Audio Try Now You can adjust audio...

Page 120: ...rent time manually This function works only when the TV s antenna jack is connected to either an antenna or a cable output and is receiving digital broadcasts The accuracy of the time information received may differ with the channel and signal If the clock is wrong in auto mode MENU 123 MENU System Time Clock Time Offset Try Now You can offset the clock in 1 hour increments by as much as 12 hours ...

Page 121: ...available when Clock has already been set Setup If you select Manual you can highlight and select the specific days that you want On Timer to turn on the TV Time Volume Source From the list select a signal source for the TV to use when it turns on If you want to play content saved in a USB device or content from an HDMI or Component source such as a DVD player Blue ray player or set top box connec...

Page 122: ...e is only one image file on the USB device Folders with long names cannot be selected Make sure to use different folder names for multiple USB devices Use a USB memory stick or multi card reader On Timer may not work with certain battery powered USB devices MP3 players or PMPs because the TV may take too long to recognize the device Turning off the TV using the off timer MENU 123 MENU System Time ...

Page 123: ...o Sensor Try Now Automatically adjusts the brightness level of the TV according to the ambient light level to reduce power consumption If the Eco Sensor has adjusted the screen s brightness level you can select Min Backlight or Min Cell Light in applicable models to manually adjust the minimum screen brightness No Signal Power Off Try Now Allows you to select a length of time from the list If no s...

Page 124: ...d identifies Anynet HDMI CEC compatible external devices that are connected to the TV Using Anynet HDMI CEC Viewing Anynet HDMI CEC compliant devices After connecting external devices to the TV select MENU 123 MENU System Anynet HDMI CEC Device Search The TV displays a list of Anynet HDMI CEC compliant devices that you can set up as Anynet HDMI CEC enabled devices i e devices that can be controlle...

Page 125: ... third party cable boxes Blu ray players and home theaters that do not support HDMI CEC For more information refer to Controlling External Devices with the TV Remote Using the Universal Remote Anynet cannot be used to control external devices that do not support HDMI CEC Anynet HDMI CEC enabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet...

Page 126: ...r until the update is complete The TV will turn off and on automatically after completing the software update All video and audio settings return to their default settings after a software update Updating the TV automatically MENU 123 MENU Support Software Update Auto Update Try Now If the TV is connected to the Internet you can have the TV s software update itself automatically while you are watc...

Page 127: ...a to detect the presence of malicious code If there is no malicious code detected a notification window appears on the screen If malicious code is detected If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code found You can quarantine isolate the code which prevents it from executing 1 Select all the malicious code to quarantine...

Page 128: ...e TV from hacking to minimize leaks of private information Camera Permits the cameras connected to the TV to be used Microphone Permits the microphones connected to the TV to be used Auto Scan Makes the TV automatically scan itself and any connected storage media when it is turned on Auto Isolate Adds malicious codes found during the scanning process to the Isolated List automatically ...

Page 129: ...n activate voice guides that describe the menu options aloud to aid the visually impaired To activate this function set Voice Guide to On With Voice Guide on the TV provides voice guides for channel change volume change information on current and upcoming programs schedule viewing other TV functions and various content on Web Browser in Search or in MY CONTENT The Voice Guide is provided in the la...

Page 130: ...d MENU 123 MENU System Accessibility Learn Remote Control This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated you can press a button on the remote control and the TV will tell you its name To return to the previous screen press the RETURN button twice To exit press the EXIT button twice This function i...

Page 131: ...N RETURN Checking Notifications MENU 123 MENU System Notifications You can view the list of event messages generated by the TV Notifications appear on the screen when events such as an update release for an app or Samsung Account login logout occurs To delete all notifications select Delete All To check the SMART TV s service notifications in a web browser select Service Notice Enabling game mode ...

Page 132: ...e of the TV and the control stick on the back of the TV Showing Hiding the Samsung logo while booting MENU 123 MENU System General Boot Logo Try Now You can enable or disable the Samsung logo display that appears when the TV starts up This function is not available when Samsung Instant On is set to On Enabling the TV to boot faster MENU 123 MENU System General Samsung Instant On You can set Samsun...

Page 133: ...TV to the factory settings MENU 123 MENU Support Self Diagnosis Reset Try Now You can restore all TV settings excluding the Internet and network settings to the factory defaults 1 Select Reset The security PIN entry window appears 2 Enter the security PIN and then select Yes All settings are then reset The TV turns off and on again automatically and displays the Setup screen For more information o...

Page 134: ...upport offered by a Samsung Remote Support service technician who can do the following remotely Diagnose your TV Adjust the TV settings for you Reset your TV to its factory settings Install recommended firmware updates How does remote support work You can get Samsung Remote Support easily by following these steps Call the Samsung Contact Center and ask for remote support Open the menu on your TV a...

Page 135: ...rvice support from a Samsung call agent or the Samsung website To view the Open Source License press the button Requesting service MENU 123 MENU Support Request Support You can request service when you encounter a problem with the TV Select the item matching the problem that you encountered and then select Send This function is not available in specific geographical areas This function is only ava...

Page 136: ... your Samsung TV are correct but just a little too dark or bright try adjusting the following settings first Go to the Picture menu and adjust the Backlight Contrast Brightness Sharpness Color and Tint G R settings Ghosting Blurring or Juddering If you notice ghosting or blurring on the screen use the Auto Motion Plus function MENU 123 MENU Picture Picture Options Auto Motion Plus to resolve the i...

Page 137: ... picture distortions This is not an issue with the TV Mobile phones used close to the TV within 3 2 ft may cause noise in analog and digital channels The color is wrong or missing If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections may cause color problems or a blank screen The color is poor or the picture is ...

Page 138: ...ice check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then rec...

Page 139: ...atteries in the 3D glasses are discharged Turn off the 3D glasses when they are not in use If you leave the 3D glasses on the battery lifespan is shortened To test 3D picture quality you must be wearing 3D glasses and the glasses and the TV must be paired There Is a Problem with the Broadcast The problem Try this The TV is not receiving all channels Confirm that the coaxial cable is securely conne...

Page 140: ...s modem router is on and connected to the Internet The software update over the Internet has failed Check the network connection status MENU 123 MENU Network Network Status If the TV is not connected to a network connect to a network The upgrade stops if you already have the latest software version The Schedule Recording Timeshift Function Isn t Working This function is not available in the U S A ...

Page 141: ...ssage Connecting to Anynet device or Disconnecting from Anynet device appears on the screen You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remote control after the TV has completed the Anynet configuration or has switched to a viewing mode The Anynet device won t play You cannot use the play function when Setup is in progress The connected ...

Page 142: ...y this Some files can t be played This problem may occur with high bitrate files Most files can be played back but you might experience problems with high bitrate files I Want to Reset the TV Reset Path Description Reset Settings MENU 123 MENU Support Self Diagnosis Reset Reset Picture Sound Channel Smart Hub and all other settings except for the network settings to the default settings Resetting ...

Page 143: ...pect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Captions item in the TV menu is grayed out You cannot select the ...

Page 144: ... a wall we recommend using cables with 90 degree connectors There are small particles on the TV s bezel This is part of the product s design and is not a defect The PIP menu is not available PIP functionality is only available when you are viewing video from an HDMI or Component source on the main screen A POP TV s internal banner ad appears on the screen Change the Use Mode MENU 123 MENU Support ...

Page 145: ...e space on the USB storage device Recording will stop if the available storage space falls below 50MB while recording is in progress If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum recording time is 720 minutes Videos are played according to the TV settings If the input signal is cha...

Page 146: ...rding quality level If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum amount of time available for the Timeshift function is 90 minutes The Timeshift function is not available for locked channels Time shifted videos are played according to the TV settings The Timeshift function may be ...

Page 147: ...ceive 3D effects to a lesser degree than other persons or may not perceive 3D effects at all Ensure you are within the working distance of the glasses when you view a 3D video The images may not be viewable in 3D if you move outside of the working distance for 3 seconds If the 3D glasses are moved outside of their working distance the signal from the TV will disconnect and the glasses 3D function ...

Page 148: ...e eye strain If you experience any eye strain stop viewing the 3D TV remove the 3D glasses and rest for awhile Do not use the 3D function or 3D glasses while walking or moving around Using the 3D function or 3D Active Glasses while moving around may result in injury from running into objects tripping and or falling Do not sleep with the 3D glasses on You can damage or break the temples The temples...

Page 149: ...leaner to the glasses These chemicals may cause the glasses s exterior to discolor or crack or the labels or instructions to be removed Use only a soft cloth such as superfine fibers or cotton flannels to clean the glasses as the surface and the lenses easily crack Because the glasses can be easily scratched by foreign substances make sure to dust off the cloth before using Do not disassemble or a...

Page 150: ... 1920 x 1080i 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital channel Resolution Frequency Hz 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 Videos Photos Refer to Read Before Playing Photo Video or Music Files Computer via HDMI cable The optimal resolution for computers connected to the TV via an HDMI cable is 1920 x 1080 If you select another resolution the TV may not display 3D images corr...

Page 151: ...MI UHD Color is set to Off Frame rate fps Color Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Color Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O 12 bit O O For the 6401 to 6800 641D to 700D 7000 7200 and 8000 series models make sure to connect to the HDMI IN STB D...

Page 152: ...ing camera surveillance both in the workplace and elsewhere By using the TV camera users agree that it will not be used i in locations where cameras are generally prohibited such as bathrooms locker rooms or changing rooms ii in any manner that will result in an invasion of a person s privacy or iii in violation of any applicable laws regulations or statutes When you are no longer using the camera...

Page 153: ...using voice commands instead of a mouse keyboard or remote control This feature is particularly useful for searching browsing the web and using applications You must agree to the following privacy notices before using Interactive Voice Recognition Voice Recognition Privacy Notice Nuance Privacy Notice Requirements for using voice motion or face recognition Requirements for using voice recognition ...

Page 154: ...een 4 9 ft 1 5 m and 13 1 ft 4 m The actual recognition range may differ with the camera angle and other factors The appropriate ambient brightness is 50 to 500 lux A bathroom typically has 100 Lux a living room 400 Lux Face Recognition can recognize up to 5 different users at a time The TV may have difficulty recognizing twins and people with similar faces as two different individuals Note the fo...

Page 155: ...cations may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates may become unavailable Application content is subject to change by the service provider without prior notice Specific services may differ with the version of the application installed on the TV An application s functionality may chang...

Page 156: ...le There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently differs with the search conditions and the TV model The web browsing speed will differ with the network environment Embedded videos can play at the same time the PIP picture in picture function is operating The web browser supports mp3 audio files only...

Page 157: ...adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognize some or all the devices USB devices that use high power input should be connect to the USB 5V 1A port The TV supports the FAT exFAT and NTFS file systems After sorting files in the Folder view mode the TV can display up to 1...

Page 158: ...D sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT Text MP4 SMPTE TT PNG MP4 ...

Page 159: ...at Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports up to 10 Pro 5 1 channels WMA lossless audio is not supported Supports up to the M2 profile wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape aif aiff AIFF AIFF m4a ...

Page 160: ...ivX 3 11 4 5 6 3gp vro ASF MP4 MPEG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920x1080 WMA Dolby Digital Plus mov flv PS TS MPEG1 20 MPEG MP3 DTS Core LBR vob svi SVAF Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law m2ts mts Window Media Video v7 WMV1 v8 WMV2 30 divx H 263 Sorrenson VP6 webm WebM VP8 1920x1080 90 Vorbi...

Page 161: ...Level 4 1 does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All video codecs excluding WMV v7 v8 MSMPEG4 v3 MVC and VP6 Below 1280x720 60 frame max Above 1280x720 30 frame max GMC 2 or above is not supported Supports SVAF Top Bottom Side by Side and Left Right view sequence t...

Page 162: ...6 9 Zoom Custom 4 3 HDMI 1080i 1080p 16 9 Zoom Custom 4 3 HDMI 3840 x 2160p 16 9 Zoom Custom HDMI 4096 x 2160p 16 9 Zoom Custom Installing an anti theft lock An anti theft lock is a physical device that can be used to protect the TV against theft Look for the lock slot on the back of the TV The slot has a icon next to it To use the lock wrap the lock cable around an object that is too heavy to car...

Page 163: ... the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled AP Wireless security protocols The TV only supports the following wireless network security protocols The TV...

Page 164: ...e power indicator turning on Refer to the user manual of your graphics card for compatible resolutions For the 6000 to 6400 and 640D series models optimal and recommended resolution is 3840 x 2160 at 30Hz IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 70 087 28 322 MAC Resolution Dots...

Page 165: ...600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55 93...

Page 166: ... Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 60 Hz 67 500 60 000 148 500 3840 x 2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 X 2160 50 Hz 112 500 50 000 594 000 3840 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25...

Page 167: ...y not be available depending on the environment Lip sync errors may occur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corn...

Page 168: ...th the Symbol DTS Premium Sound 5 1 DTS Digital Surround DTS Express and DTS Neo2 5 are registered trademarks or trademarks of DTS Inc in the United States and or other countries ⓒ DTS Inc All Rights Reserved For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together are registered trademarks and HEADPHONE X and the DTS...

Page 169: ...total of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Lines on Screen 480 480 ARC Audio Return Channel ARC lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable However ARC is only available through the HDMI ARC port and only when the TV is connect...

Page 170: ...P ADSL modems that support DHCP also allow static IP addresses Bluetooth Bluetooth is a short distance wireless communication protocol allowing information exchange between connected Bluetooth compatible mobile phones laptops earphones and headphones It is mostly used for low power wireless connections within a distance of 32 8 ft Ethernet Ethernet is a LAN Local Area Network that uses coaxial cab...

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