- 101 -
Data Service
When the TV has difficulties using Data Service, these steps may help resolve the problem.
The Problem
Try this!
Why am I getting on-screen
messages when I haven't
selected the Data Service option?
If
Auto Run Data Service
is set to
On
, messages will automatically appear on the screen
when you watch a broadcast that supports the Data Service. If the broadcast doesn't
support the Data Service, no messages will appear on the screen.
If you do not wish to receive Data Service messages, disable
Auto Run Data Service
.
How do I hide Data Service
messages?
Press and hold the
RETURN
(
) button. If you do not wish to receive Data Service
messages, disable
Auto Run Data Service
.
How do I use the Data Service?
Enabling the
Auto Run Data Service
option automatically displays messages on the
screen whenever you watch a broadcast that supports the Data Service. You can press
the corresponding buttons shown on the screen to access additional features and
functions offered by that broadcast.
What is an interactive service and
how does it work?
Interactive services include viewer surveys, quizzes, ticket requests, product
purchases, and other interactions between the viewer and the TV station. Generally,
you will need to set up an account with the broadcaster and log in to the account in
order to enjoy the interactive services they offer. Note that interactive services are only
available when your TV is connected to the Internet. In addition, T-Commerce requires
that you have a certificate.
Copy your certificate from the computer to a USB device and connect that device to the
TV. (Interactive services are not being offered yet. The actual service launch date varies
depending on the broadcaster.)
A message displays "Receiving"
but no change happens.
This indicates an error has occurred while receiving data. An execution error message
will also appear on the screen. If this happens, try again.
Nothing appears on the screen
after the Data Service is
launched.
The Data Service may be initialising or the signal may have been severed by the
broadcaster.
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The problem
Try this!
Schedule Recording
cannot be
used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the USB device. The function will not work if there isn't enough
storage space on the USB device.
