SAMSUNG QUICK REFERENCE GUIDE
For SVMi-8 Voicemail
GETTING STARTED
Personalising your voicemail
To Record Personal Greeting.
Press message key.
Enter password (Default password is 0000)
Dial 0 for options
Dial 5
Dial 7
Record greeting, when finished dial 2 and follow prompts. (Dial # to
save)
To Record your name.
Press message key.
Enter password.
Dial #
Press 7
Press 2
Record name, when finished dial 2 and follow prompts. (Dial # to save)
Once greeting and names have been recorded dial 603 529
Or Select forward option using Fwd All or Fwd N/A keys
Fwd All = All calls to go straight to Voicemail without ringing phone.
Fwd N/A = Calls will go to Voicemail after 15 seconds.
WHAT HAPPEN TO MY CALLS?
Your phone is now defaulted to be answered by your voicemail if you have not
answered your calls within 15 seconds (4 rings). In your greeting, include an option
for caller to dial “0” before the tone to be transferred to reception.
EXAMPLE GREETINGS THAT YOU CAN USE
When you are in the office:
This is John Citizen. I'm sorry I haven't answered your call personally but I am in the
office today and probably on another call or away from my desk briefly. If you would
like to speak to someone else here in the office, please dial “0”, or leave me a
message after the tone, and I will return your call as soon as possible. Thank you for
calling.
Before going into a meeting or leaving the office
Hi this is John Citizen. It’s Monday, 10
th
of October and I will be in a meeting from
9am until 2pm. Please dial “0” now if you would like to go back to reception,
otherwise leave your message after the tone and you can expect a return phone call
after 2pm today. Thank you.
When you are away on holidays:
You have reached the voicemail of John Citizen. It is now (DAY & DATE), I am away on
holidays until (DAY & DATE). You can dial ‘0’ now and speak to someone else here in
the office, or leave me a message after the tome, and I’ll return your call when I return
to the office. Thank you for calling.
Note: Default passcode is 0000
